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“would stay again, but ask for quiet room”

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Premier Inn York City (Blossom St North) Hotel
Ranked #17 of 47 Hotels in York
Certificate of Excellence
Reviewed 8 November 2009

decent location, just outside city walls, and close to station; if arrive early enough, can get free parking - we had a disabled family member, so could park next to reception; car entrance is off Queen St, not Bloom St - this was not clear when we checked location initially, so watch out; staff very helpful and friendly - I can't remember all their names, but Daryl stood out in restaurant; breakfast good quality, excellent value; full evening menu food was very good, but 'meal deal' selection and quality was very ordinary; Costa coffee was good quality; restaurant area is a bit small if hotel is full - suggest reserving for evening, and you may have to wait for a table at breakfast; many rooms are in 2 separate blocks next door to main hotel, and there is no covered walkway betewen, so you get wet if it's raining; main complaint with hotel is noisy plumbing and poor soundproofing (creaky floorboards; doors banging; people talking in corridors audible in rooms; gurgling air-conditioning) - however, after I complained, they were very apologetic, refunded our first night's stay, and moved us to a much quieter room at end of corridor on top floor (we were in Block 2 - I think rooms in Block 3 are near a bar with an outside seating area, which must be a source of noise in the Summer). The way the staff handled this complaint, and their overall friendliness were impressive.

  • Stayed: November 2009, travelled with family
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Thank cadgwith
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Premier_Inn, Online Guest Relations at Premier Inn York City (Blossom St North) Hotel, responded to this reviewResponded 18 November 2009

Thank you so much for you review. All our team members are committed to providing our guests with the highest level of customer care and your comments will be passed on to our team members especially Daryl. At Premier Inn it remains our objective to delivery a high level of service in all our establishments and your feedback is so important to us as this ensures we continue to meet the expectations of our guests. We are so pleased that the facilities within our hotel were to your satisfaction. Your comments regarding the plumbing and floorboards have been noted and will be duly followed up by the management team and head office. Once again thank you for taking the time to review your time with us, we look forward to welcoming you back to Premier Inn in the near future.

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1,511 - 1,517 of 1,621 reviews

Reviewed 2 November 2009

The hotel is great value and all the staff we met were helpful, efficient and friendly. We spent very little time in the room, but it was clean, comfortable and didn't feel as though we were forgoing the little touches you'd normally expect in a budget chain. We weren't lucky enough to get a parking space, but it was a very busy 'half term' weekend. The breakfast service was very busy, and the staff were particularly attentive given they were run off their feet!

  • Stayed: October 2009, travelled with family
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Thank FamilyHSaoPaulo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Premier_Inn, Online Guest Relations at Premier Inn York City (Blossom St North) Hotel, responded to this reviewResponded 12 November 2009

Thank you very much for you review. We are so pleased to hear that you enjoyed your stay with us whilst in York and that our hotel and friendly staff ensured your stay was a good one. We look forward to welcoming you back to Premier Inn in the future.

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Reviewed 1 November 2009

great location, friendly staff, comfortable rooms, close to all attractions all within walking distance, the hotel also has a nice restaurant which is not over priced, also managed to get a parking space at the hotel.

  • Stayed: October 2009, travelled as a couple
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Thank thistle1960
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Premier_Inn, Online Guest Relations at Premier Inn York City (Blossom St North) Hotel, responded to this reviewResponded 9 November 2009

Thank you very much for you positive review of our Premier Inn. We are so pleased to hear that our helpful staff, restaurant facilities and comfortable room met you expectations and ensured a good stay with us. We are in a great location for exploring York City Centre. Thank you once again for you review we hope to welcome you back in the future.

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Reviewed 25 October 2009

The Premier Inn is a good choice for a city break, it is well situated for the city centre and the station. The staff are friendly without being overbearing, and everything was dealt with very professionally. The rooms were modern, clean and quiet. It is a bit bland in the way that chain hotels tend to be, but then if you are out and about sightseeing all day you really just want to come back to a comfortable bed and get a good night's sleep, and that is what this hotel delivers.

  • Stayed: October 2009, travelled as a couple
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Thank KVTLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Premier_Inn, Online Guest Relations at Premier Inn York City (Blossom St North) Hotel, responded to this reviewResponded 27 October 2009

Thank you for your review. It is great to hear that our location, hotel, and friendly service met your expectations and ensured you had a comfortable stay. We look forward to welcoming you back to Premier Inn in the future

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Reviewed 24 October 2009

Stayed here for one night only with my partner just to get away and visit York. This hotel is in the best location for visiting York...only a 5 min stroll into city center. Small car park on site which is free however there isnt many spaces and we managed to get the last spot! Reception staff very friendly and speedy check in. Rooms excellent, clean, modern and spacious. View of room looked out onto buildings and city walls. Breakfast excellent a lot of choice and Costa coffees! Would definately recommend and would stay there again if visiting York!

  • Stayed: October 2009, travelled as a couple
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Thank sammy2297
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 October 2009

This place was very good. The room we had had some water leak issues, but the cleanlinesss was good. People upstairs were noisy and they gave us 1 night free.

  • Stayed: October 2009, travelled as a couple
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Thank robren88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 October 2009

...there really isn't much to fault this hotel on. It was ideal as a base for exploring York with our young children. Well-situated, clean and good value for money. There were a couple of minor niggles with our rooms which were dealt with cheerfully and speedily. It's worth emphasising just how good the staff are - from my first contact (when making the booking, which I needed to do directly with the hotel) to our time there, they were endlessly friendly, courteous and helpful. In the event of my return to York I would happily go back, and have already recommended the hotel to others.

  • Stayed: October 2009, travelled with family
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Thank jed_bartlet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Premier_Inn, Online Guest Relations at Premier Inn York City (Blossom St North) Hotel, responded to this reviewResponded 26 October 2009

Thank you for you positive review. It is great that our hotel and helpful staff helped make your stay a good one. We are in a great location, and ideally placed for exploring the city centre. Our staff strive to give our guests the very best service, and we are so pleased that this was reflected during your stay with us . We look forward to welcoming you to Premier Inn in the future.

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Additional Information about Premier Inn York City (Blossom St North) Hotel

Address: 20 Blossom Street, York YO24 1AJ, England
Region: United Kingdom > England > Yorkshire > North Yorkshire > York
Amenities:
Restaurant
Hotel Style:
#12 Family Hotel in York
#14 Romantic Hotel in York
Price Range: £59 - £152 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Premier Inn York City (Blossom St North) Hotel 3*
Number of rooms: 102
Official Description (provided by the hotel):
Conveniently located for amenities and attractions including York train station, York Minster, the National Railway museum and the historic city walls. Our York City Centre Premier Inn has everything you'd expect, incredibly comfy beds in every room and an onsite Table Table restaurant for a fresh new twist on eating out. Car parking is available a short distance from this Premier Inn - for which an additional fee may be charged. ... more   less 
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Also Known As:
Premier Inn York City Centre (Blossom Street North) Hotel York
York Premier Inn
Premier Lodge York

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