Arrived at 4pm Friday and was routed to the back of hotel for parking, the entrance to the rear is very tight as was the parking space. We were asked to leave our keys in the room incase other guests wanted to use there cars (it really is that tight for space). We stayed in room 12 which is facing the main road and the noise from traffic never seems to stop!
The room was clean and tidy however the toilet flush button was broken but operable with care. The shaver socket and light (above a very small mirror) in the bathroom did not work. The bed was reasonably comfy and linen was spotless but the pillows were like rocks, coupled with the noise from the road it didn't help with a good nights sleep.
Breakfast was no better than ok and the young girls waiting on did there best but service was slow and we had to ask for tea both mornings after waiting 10 minutes or so, bread used for toast was cheap and tasteless.
To summarise our visit the hotel was clean, staff friendly however parking was not ideal and large cars would not get down the back street. Noise from the main road was too much at times and you could not have the window open because of it. Breakfast and service on our visit did not match the enthusiasm other reviews would have you believe. We would not recommend this accommodation based our experience.
- Official Description (provided by the hotel):
- We would like to say a massive thank you to all our wonderful guests. After a whirlwind 13 years of welcoming guests from around the World we have made a decision to have a break and Warrens will be permanently closed from Christmas 2015. We will genuinely miss you. Lots of love Richard and Jenny Warren ... more less
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- Also Known As:
- Warrens Hotel York