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“Short break”
5 of 5 bubbles Review of Hedley House Hotel

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Hedley House Hotel
Ranked #15 of 45 Hotels in York
Certificate of Excellence
St Albans, United Kingdom
Level Contributor
77 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Short break”
5 of 5 bubbles Reviewed 9 June 2012

Very friendly and welcoming staff. Excellent food - breakfast and dinner were lovely! We had a beautiful view of the York Minster from our room window which was an added bonus. Very clean throughout, if slightly dated rooms and comfortable bed. We also used the spa but the only thing I would say was that the cholrine level was very high causing us to have slight breathing difficulties and sadly it badly tarnished my jewellery which I had to get proffessionally cleaned and polished. Other wise I would say this was a very enjoyable stay, so much so that we paid extra to stay another night. Excellent location being only a few minutes walk from the city centre which made it so easy to get around. I feel that I have to make a particular mention to Sarah who was rather lovely and however busy that she may have been she made you feel that nothing was too much trouble. Definately recommend it and come back again. York is beautiful and so much to see and do.

Room Tip: Although there is no lift if you are fit enough to climb to the fifth floor you can have a beautiful...
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  • Stayed June 2012, travelled as a couple
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Helpful?
Thank Nicky L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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scotland
Level Contributor
4 reviews
3 of 5 bubbles Reviewed 9 June 2012

This hotel provided good accommodation and is located a short walk through the museum grounds to shops and amenities. The breakfast was excellent as was the service provided by all the very hard-working staff. It is a very busy hotel which meant that bath towels seemed in short supply and were eventually provided later on the first evening. The room was accessed by several flights of steep stairs and while of a good size was rather spoilt by what appears to be a drain smell. These things apart, our stay was a positive experience and can be recommended.

Room Tip: ask for a ground floor room to avoid stairs
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  • Stayed June 2012, travelled as a couple
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Thank scot47
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maidstone, United Kingdom
Level Contributor
37 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed 7 June 2012

We spent two nights at Hedley House Hotel over the Jubilee weekend and had a wonderful stay. The staff are very friendly and do try to accommodate any request. We were actually in an apartment 'room 29' which comprised of a very large bedroom with 3 beds (not the most comfortable of beds but hey ho only for a few nights), a leather sofa and armchair and a large tv. There is a lovely kitchenette with cooker, fridge, kettle etc and a spacious bathroom. The only thing we had to complain about was that the room was a bit chilly when we arrived but this was immediately rectified and our room was lovely and warm from then on. We had breakfast included and it is excellent. Try the homemade granola it is gorgeous. We also dined in one evening and the food was delicious. The staff are great and made us feel as if we had known them for years. There is a lovely little garden with a hot tub and sauna which looked great but we didn't have time to use it unfortunately. I will definitely be going back to Hedley house and would not hesitate to recommend it to anyone. The bonus is that it has it's own car park and is within a few minutes walk of the city centre. Wonderful*****

  • Stayed June 2012, travelled with friends
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1 Thank Jane0606
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Birkenhead, United Kingdom
1 review
4 of 5 bubbles Reviewed 6 June 2012

great place to stay, good location, Staff very helpfull and friendly. Definately stay again

Room Tip: leave the car at the hotel, 5 mins walk into city centre
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  • Stayed June 2012, travelled as a couple
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Thank Sue H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Newcastle, United Kingdom
1 review
5 of 5 bubbles Reviewed 6 June 2012

excellent facilities. Food first class. Warm friendly staff, especially the manageress. Nothing was to much trouble. York 10 mins away. Would highley recommend hedley house to friends and family. Look forward to returning in the future

Room Tip: ground floor disabled room very quiet and pleasent
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  • Stayed June 2012, travelled as a couple
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Thank Diane R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cardiff, Wales, United Kingdom
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 6 June 2012

Really welcoming and friendly staff. Clean, modern & very comfortable throughout. Very good location for seeing all the sights. Good breakfast - impressed that the waitress even remembered how the eggs had been served the previous morning! Will definitely recommend and come back here again as there is so much to see in York. Thanks Hedley House you made our Diamond Jubilee a great celebration x

  • Stayed June 2012, travelled with friends
    • Value
    • Location
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    • Rooms
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Helpful?
Thank Maggie C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nottingham, United Kingdom
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed 6 June 2012

It was a lovely break and what a friendly place.Could not do enough for us.Well located for the minster and town 300 yards away and on the flat.Very comfortable room and lovely bed.Great breakfast and we had the Jubilee Menu on the saturday night,a snip for the 3 course and the lamb we had was wonderful.A young team who really are giving great service.Only downside for us was the car park is a bit cramped,but overall would definately stay again.Well done you people.
Phoenix chinese down Kittygate very good also.

  • Stayed June 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank David s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hedley House Hotel

Property: Hedley House Hotel
Address: 3 Bootham Terrace, York YO30 7DH, England
Region: United Kingdom > England > Yorkshire > North Yorkshire > York
Amenities:
Bar / Lounge Kitchenette Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#1 Business Hotel in York
#4 Spa Hotel in York
#5 Family Hotel in York
#10 Romantic Hotel in York
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hedley House Hotel 3*
Number of rooms: 38
Official Description (provided by the hotel):
Hedley House Hotel - A 3 Star Silver Award Hotel, within an 8 minute walk of the city. All rooms en-suite & all recently refurbished. Free wireless internet access. Off street car-parking, restaurant & lounge bar. 6 person outdoor aqua spa. Ample parking charged £10 per day. Electric car charging station Free wifi Deluxe rooms available with Apple TV ... more   less 
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Also Known As:
Hedley Hotel York

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