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“The staff are 5*” 5 of 5 bubbles
Review of Hedley House Hotel

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Hedley House Hotel
Ranked #18 of 46 Hotels in York
Certificate of Excellence
Cambridge
Level Contributor
146 reviews
81 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
“The staff are 5*”
5 of 5 bubbles Reviewed 28 November 2012

After travelling for a few hours and walking into Hedley House the warm greeting was such a lovely surprise. I travel frequently and often use 'chains' where the script for the desk clerks is very mundane. The room was lovely, large flat screen TV, spotlessly clean. Really pleasant. The shower was to die for!
Its only a few minutes walk to the centre of town and approx 10 minutes to the train station i.e dont bother with cabs.
One suggestion-for business visitors the breakfast times could be limiting, maybe offer a take out bag? Croissant, fruit, orange juice?
After my trip I am a convert to the smaller hotel...I will be back and next time for pleasure rather than business.

  • Stayed November 2012, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank TheClanster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gregHotel, Owner at Hedley House Hotel, responded to this review, 2 December 2012
Thank you for the great review

I am very proud of my staff as they all go the extra mile to ensure people enjoy their holiday

Regards

Greg
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,511 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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English first
Derby, United Kingdom
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 27 November 2012

Great location with free city centre parking a bonus. Comfortable bed, great bathroom and excellent breakfast. Most important though a welcoming and friendly management and staff. Would recommend a stay here

  • Stayed November 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Philip O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gregHotel, Owner at Hedley House Hotel, responded to this review, 28 November 2012
Thank you for a lovely review

We are looking forward to seeing you back soon

Greg
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Nottingham, United Kingdom
Level Contributor
66 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 bubbles Reviewed 26 November 2012

Excellent location, short walk to the Minster and all the lovely shops. Hotel is clean and comfortable and the staff helpful and friendly. Would have preferred a room on a lower floor (steep stairs) but that was uir fault for not asking. Car park is first come first served but hey this is York! Would stay there again.

  • Stayed November 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Diane P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gregHotel, Owner at Hedley House Hotel, responded to this review, 28 November 2012
Thank you for the review
Regards

Greg
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
5 of 5 bubbles Reviewed 25 November 2012

Great location,a few minutes walk from York center . Breakfast at the hotel is plenty to
keep you going till lunch ,room clean and tidy ,overall pleasant stay ,good service staff were happy to help .would go again

  • Stayed November 2012
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank simpsons1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gregHotel, Owner at Hedley House Hotel, responded to this review, 28 November 2012
Thank you for the review

Regards

Greg
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
York
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed 24 November 2012

My wife and I stayed at Hedley House for 1 night on the 23rd November, on a half-board basis. We don't live far from York but had a lovely nights stay. It's perfectly located in York, close enough to walk to the main attractions but far enough away the centre for some peace and quiet.

Clean and tidy throughout. The service was excellent and friendly. We had a beautiful, well prepared 3 course evening meal in the restaurant. Followed up by a smashing breakfast in the morning!

The room was warm and cosy, but very spacious. There was a flat-screenTV with plenty of channels and you can even borrow a DVD player with DVD's if you like. There was also tea, coffee and hot chocolate in the room. The bed was huge with really comfy pillows. Plus there was also a hair-dryer in the room.

I would recommend Hedley House very much, as we had such a lovely stay.

  • Stayed November 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank jamesthecat1981
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ayr, United Kingdom
Level Contributor
170 reviews
133 hotel reviews
common_n_hotel_reviews_1bd8 129 helpful votes
4 of 5 bubbles Reviewed 24 November 2012

Stayed her 2 nights but wished we had booked for longer. As some other reviewers have written we also had a KGB deal. The hotel is in a perfect location a 5 minuets walk to the town, but has the advantage of its own parking. We had a room on the first floor which was great a really large bathroom with both a bath and a shower, Tea making and a hairdryer. Had very good night’s sleep heard no noise at all. The hotel information booklet is a really fun read. Reception were really helpful and friendly giving us maps and directions.
Breakfast was very good and cooked to order; you must make sure you try the home made granola, with the fresh fruit.
We have not been to York for years, and really enjoyed walking on the walls and wondering round the Shambles stopping off at pubs with open fire to dry out. We also did the ghost hunt one night which was cheesy fun. Also did the Treasurers house well worth it. We ate at Jamie’s Italian one night which was lovely. Would highly recommend.

  • Stayed November 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank MarinersTours
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
liverpool
Level Contributor
62 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 bubbles Reviewed 24 November 2012

Just had couple of nights at hedley house york was a kgb deal £99 and worth every penny and more . The room was very spacious and clean , an imformation book was in the room and was very helpful and written with a bit of humour . The breakfast was really lovely and served with happy faces . The location was great and already planning a retutn visit

  • Stayed November 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank chrissyLiverpool
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hedley House Hotel

Property: Hedley House Hotel
Address: 3 Bootham Terrace, York YO30 7DH, England
Region: United Kingdom > England > Yorkshire > North Yorkshire > York
Amenities:
Bar / Lounge Kitchenette Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#1 Business Hotel in York
#4 Spa Hotel in York
#5 Family Hotel in York
#10 Romantic Hotel in York
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hedley House Hotel 3*
Number of rooms: 38
Official Description (provided by the hotel):
Hedley House Hotel - A 3 Star Silver Award Hotel, within an 8 minute walk of the city. All rooms en-suite & all recently refurbished. Free wireless internet access. Off street car-parking, restaurant & lounge bar. Gym, 6 person outdoor aqua spa. Ample parking. Electric car charging station free for residents Free wifi Deluxe rooms available with Apple TV ... more   less 
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Also Known As:
Hedley Hotel York

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