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“Excellent - Friendly Staff - Will be back !”
Review of Hedley House

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Hedley House
Ranked #14 of 47 Hotels in York
Certificate of Excellence
Maryport
Level 3 Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Excellent - Friendly Staff - Will be back !”
Reviewed 8 January 2013

Wonderful Staff, Wonderful Breakfast, Wonderful Price, a te minute walk from the town entre , only minor niggle, a couple of maintenance issues but soon sorted by friendly staff. Thanks everyone for a lovely stay :-)

  • Stayed January 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bob123Sing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
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Traveller tips help you choose the right room.   Room tips (343)
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Bristol, United Kingdom
Level 2 Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 8 January 2013

Good position for city centre and walkable from the station if you take the train, friendly welcome, very comfortable bed, nice big room (we paid a little extra for a "Superior" room), plenty of tea & coffee (which makes a change from the usual rations), good quality breakfast (grilled not fried). We were lucky with parking which is limited but I don't imagine parking is too difficult nearby. Clean and tidy with only a couple of minor maintenance issues to make perfect. Excellent value for a low season offer.

Room Tip: Someone has commented that their room was small. Ours at the front was very large and well furnished...
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  • Stayed January 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank Tony P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gregHotel, Owner at Hedley House, responded to this review, 14 January 2013
Great to read such nice comments - you can come back anytime....!!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Anglesey
Level 2 Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 5 January 2013

A really nice little hotel, we would certainly recommend it. I didn't know York very well, and was concerned that the hotel was a bit far from the city centre after looking at a map, but I was over-estimating the size of the city centre. The hotel is less than a 10 minute walk away from the Minster, where there are some really lovely shops and pubs.

We were treated very courteously by all the staff that dealt with us, and the breakfast was really good. We didn't have dinner there as we were only staying two nights and wanted to eat out, but I'm sure had we been staying another night we would have tried it as the menu looked appetizing.

The room was nicely decorated, with plenty of storage and good tea/coffee making facilities. The TV was in good working order (not something I take for granted in hotels), and I was relieved to see a hairdryer in the drawer as I had forgotten mine... Everything was very clean, especially the bathroom - in fact the bathroom was properly cleaned on the day between our arrival and departure.

All in all a great stay, we would defninitely return.

Room Tip: We were in room 8, up two flights of stairs (which wasn't a problem for us) and very quiet. I lo...
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  • Stayed December 2012, travelled as a couple
    • Value
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    • Cleanliness
    • Service
Helpful?
Thank Cymraes28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Halifax, United Kingdom
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 January 2013

We stayed for just one night for new years. We received a warm welcome and the location was good. We enjoyed our stay, but we would consider other hotels in future for a few reasons... the room was very small, with just enough space to squeeze sideways between the end of the bed and the wall, but we were relatively happy considering we were only there for one night. Our room looked out directly on to the railway line, which while quiet during the night, did wake us up quite early. The jacuzzi and sauna were nice. There was a problem with the jacuzzi heating up, but the manager dealt with it well and had the sauna warmed for us instead. It was a minor issue, and as it happened we jumped in the jacuzzi after the sauna to cool down. Also, be mindful that breakfast does cost (or at least did with our room). I thought we had a bed and breakfast tarif but we didn't (that was my fault, I should have double checked). Instead, I was a little shocked when we checked out to see we had been charged approximately £15 for breakfast for the two of us. Just something to double check so you're not surprised at the end. I would have appreciated it if the charges for breakfast were clearer, because we didn't see any pricing anywhere on our booking emails, in the room information folder, or on the breakfast menu itself. Overall, a good and friendly stay, but I've stayed in better places in York for cheaper.

  • Stayed December 2012, travelled as a couple
    • Value
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Helpful?
1 Thank JamieHarrop
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Helmsley, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 1 January 2013

on arrival you will recieve a great yorkshire welcome. the rooms are large and clean with a comfortable bed. like other people i read reviews ...... trust me this hotel is what you want if you are visiting york.

  • Stayed December 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank dave p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Solihull, United Kingdom
Level 4 Contributor
26 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 31 December 2012

We have just returned from a three night break in York and chose Hedley House Hotel because of the good reviews. It is a great location only five minutes walk to the city gate entrance and the staff are really friendly and helpful. I agree with one of the reviews in that they do need to replace their towels but they were fresh and clean. We had a large double room which was comfortable, maybe a little dated but clean. Whilst it s not modern and maybe would benefit from some interior redecoration, I would recommend Hedley House because of the location and the friendliness of all the staff, but be warned there are no lifts to the bedrooms!

Stayed December 2012, travelled as a couple
Helpful?
2 Thank geminigill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manchester, United Kingdom
Level 4 Contributor
38 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 24 December 2012

We stayed here by chance as we saw an advert, liked their prices, had good reviews on here, so took the plunge. We visit York every Christmas and have stayed at different places each time. I think that we will be coming here again next year. The service was great, we asked if we could have a DVD player in the room and they duly provided us with one. Ideally located for the city centre, just a short walk away. Plenty of leaflets offering a variety of activities, rather than the odd few in other B&B's. Clean and tidy.

I'm trying to find something negative to say about the place. Nope, nothing.

  • Stayed December 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank Stewart500
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hedley House

Property: Hedley House
Address: 3 Bootham Terrace, York YO30 7DH, England
Region: United Kingdom > England > Yorkshire > North Yorkshire > York
Amenities:
Bar / Lounge Kitchenette Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#1 Business Hotel in York
#4 Spa Hotel in York
#5 Family Hotel in York
#10 Romantic Hotel in York
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hedley House 3*
Number of rooms: 38
Official Description (provided by the hotel):
Hedley House Hotel - A 3 Star Silver Award Hotel, within an 8 minute walk of the city. All rooms en-suite & all recently refurbished. Free wireless internet access. Off street car-parking, restaurant & lounge bar. 6 person outdoor aqua spa. Ample parking charged £10 per day. Electric car charging station Free wifi Deluxe rooms available with Apple TV ... more   less 
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Also Known As:
Hedley Hotel York

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