We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Nothing like the reviews or pictures, extreamly dissapointed.”
Review of Hedley House

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Hedley House
Ranked #14 of 46 Hotels in York
Certificate of Excellence
1 review
“Nothing like the reviews or pictures, extreamly dissapointed.”
Reviewed 20 April 2014 via mobile

Carpet was filthy not hoovered, I had a young baby so wasnt ideal a dirty floor. The pictures of the room on the interent was nothing like the room at all extreamly basic, bathroom had slight mould very dissapointed for the money we paid.

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lisa M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

1,540 reviews from our community

Traveller rating
    832
    502
    141
    46
    19
See reviews for
239
871
35
58
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (340)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Portuguese first
  • Spanish first
  • Any
English first
Carlisle, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 19 April 2014

Just back from a 2 night break in the Easter hols with husband and teenage daughter. I cannot recommend Hedley House highly enough. We were on the very top floor in a lovely spacious room with comfy beds and plenty of drawer/cupboard space. Small but perfectly formed bathroom with a fab 'rain' shower too. Delicious meals (the sea bass with sweet potato wedges is top-notch) and breakfasts as well. Nothing too much trouble for the hosts. I really liked the way they have used the space on the ground floor, making a reception/lobby/lounge/bar area which is informal and sociable for drinks or just general relaxation (wifi there too). And only a 5 min pleasant walk to the Minster as well. We will definitely be back!

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Ruth W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yorkshire
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 13 April 2014

Did a groupon deal for 2 x course meal with wine and enjoyed the whole evening. Hotel very pleasant and welcoming and would have been quite happy to stay over night given the chance. However we had made alternative arrangements but had a lovely evening in the restaurant. Food was lovely and excellent service. I would recommend eating and staying here and off road parking available which is a bonus. Short walk in to town and although we were on a Groupon deal the restaurant prices on the menu were reasonable.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
1 Thank YorkieYorkshire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Doncaster, United Kingdom
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 10 April 2014

My daughter payed for a night stay as a mothers day present for my wife. Great little hotel that was a pleasure to stay in. Querky little notes in the hotel information book in the room left us giggling. Unfortunately we didnt get chance to use the hot tub or sauna. perfect position for a short 5 min walk to town and far enough away not to be troubled by any noise .If there was a downside it would be that you have to pay £5 to park in their carpark but parking in York in at a premium. We will be heading back.

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AntonyB66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ThebossYork, Owner at Hedley House, responded to this review, 12 April 2014
Thank you for taking the time to put a review on.

We look forward to seeing you again soon

Greg
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
yorkshire
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 7 April 2014

We. Stayed here for two nights.... absolutely brilliant, no faults what so ever.... clean friendly, lovely food, great location.... the chefs homemade granola was the best ever!!! ....... definately staying here again

  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank cliftonlady
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ThebossYork, Owner at Hedley House, responded to this review, 12 April 2014
Great to hear we did our job to meet your expectations and we hope to see you again soon

Regards

Greg
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Liverpool, United Kingdom
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 7 April 2014

My Fiance and I stayed here recently as a treat for my birthday and i was not disappointed.

The hotel is 3 large old Victorian houses converted. It is lovely lovely and spacious and the staff are lovely, very helpful and welcoming. We had an attic room which we thought would be quite small but it wasnt at all. Even the bathroom was spacious with a bath and shower in. It was also very clean.
It is also quite close to York Minster & close to all the local amenities.

The food is also nice. We had our evening meal here and cooked breakfasts every morning and we were not disappointed at all!

I wanted to have a birthday massage but unfortunately the lady was fully booked. But that was my fault for not booking earlier.

Overall I would definately recommend this hotel and hopefully we will be back again in the future!

Room Tip: The stairs to the attic were quite steep and there are no lifts so choose a lower floor if you have...
See more room tips
  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PetraDavies
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ThebossYork, Owner at Hedley House, responded to this review, 12 April 2014
HAPPY BIRTHDAY

Always great to be 21 again!!

Book early for massages - Jackie gets booked up quick

Come back soon

Regards

Greg
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Huddersfield, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 April 2014

This was our first stay in Hedley House and we were not disappointed, the staff were courteous friendly and nothing was too much trouble.

A special mention to Greg for making it that bit extra special, you have a knack for making people feel comfortable and at ease.

We will definitely stay again in the future.

Room Tip: Paying extra for a superior room is well worth it
See more room tips
  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank William F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these York hotels
0.9 mi away
Hotel Indigo York
Hotel Indigo York
#4 of 46 in York
1,198 reviews
0.4 mi away
The Grand Hotel & Spa
0.3 mi away
Dean Court Hotel, BW Premier Collection
Show Prices
Show Prices
Show Prices
0.8 mi away
Hotel du Vin York
Hotel du Vin York
#20 of 46 in York
1,467 reviews
0.8 mi away
The Parisi Hotel
The Parisi Hotel
#1 of 46 in York
606 reviews
0.9 mi away
Mount Royale Hotel & Spa
Show Prices
Show Prices
Show Prices

Been to Hedley House? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hedley House

Property: Hedley House
Address: 3 Bootham Terrace, York YO30 7DH, England
Region: United Kingdom > England > Yorkshire > North Yorkshire > York
Amenities:
Bar / Lounge Kitchenette Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#1 Business Hotel in York
#4 Spa Hotel in York
#5 Family Hotel in York
#10 Romantic Hotel in York
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hedley House 3*
Number of rooms: 38
Official Description (provided by the hotel):
Hedley House Hotel - A 3 Star Silver Award Hotel, within an 8 minute walk of the city. All rooms en-suite & all recently refurbished. Free wireless internet access. Off street car-parking, restaurant & lounge bar. 6 person outdoor aqua spa. Ample parking charged £10 per day. Electric car charging station Free wifi Deluxe rooms available with Apple TV ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Odigeo, Lastminute, Ebookers, Priceline, Hotels.com, TripOnline SA, Evoline ltd, HRS and Cancelon so you can book your Hedley House reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hedley Hotel York

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing