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“Excellent Hotel”
Review of Hedley House

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Hedley House
Ranked #15 of 46 Hotels in York
Certificate of Excellence
Edinburgh, United Kingdom
Level Contributor
31 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Excellent Hotel”
Reviewed 2 August 2014 via mobile

We were very pleased with this hotel! The staff are very friendly and helpful and the breakfast is fantastic. It is in easy walking distance for everything that you would want to do in York. Next time we are in York, we will definitely stay here again.

Stayed July 2014, travelled as a couple
Helpful?
Thank Russell F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,540 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (340)
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Kendal, United Kingdom
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 1 August 2014

Very friendly staff, breakfast very good, could have as much as we wanted, which we did, outdoor hot tub & sauna was lovely, Wifi was hopeless but found it the same all round the city. Very good location lovely walk into the centre

  • Stayed July 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank 68Claire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stockport
Level Contributor
284 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 190 helpful votes
Reviewed 30 July 2014

The hotel is more like a large B&B, a couple of huge terraced properties joined together. There are lots of stairs and no lift so it's not ideally suited for those with mobility problems. They have a large car park at the back which was free but on a first come first served basis. The table service was a bit slow at breakfast but the food was better than you often get at budget hotels. The rooms were very warm and there was no air con or even a fan but we left the windows open and it was manageable. The rooms were relatively well furnished and had tea/coffee facilities.

I felt that the prices were a bit high for what you get but it was peak season and most places around the centre are expensive with it being such a touristy city. A group of us stayed for a weekend and the management were very understanding when some of the group got a bit rowdy after enjoying one too many drinks in the sun. The location is very good, just a short walk from the city centre, and you can cut through the museum gardens during the daytime which was pleasant and brings you out near the minster.

Stayed July 2014, travelled with friends
Helpful?
1 Thank TruerReviewer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
karinies
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 29 July 2014

We stayed here in a recent trip in July with a family of 4 including two teens. The location was excellent. It was a short walk to the city center. The staff was friendly and extremely helpful. The breakfast was good and the staff efficient.

The room was clean and the furnishings in good condition. My only complaint was that the WiFi was weak and the bed covers quite shabby.

This room was a good value for the money.

  • Stayed July 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank karinies
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manchester, United Kingdom
1 review
Reviewed 27 July 2014

Friends and I stayed here for a hen party a few weeks ago, and it was absolutely fantastic! The staff were so warm and welcoming and really made an effort to ensure the bride and the rest girls had great weekend going out their way to make everything meet our needs. The rooms were very spacious and clean. The hotel was in an excellent location within walking distance of York centre- there was parking to the rear of the hotel and the hotel was also very handy for the train station! Breakfast was very yummy with plenty of options to meet everyone's needs. Everybody in our party had a great weekend and thoroughly enjoyed the stay at Hedley House, we would all recommend this hotel as a great place to stay when visiting york. The bride to be would like to thank all the staff for making her weekend unforgettable.

  • Stayed June 2014, travelled with friends
    • Value
    • Rooms
    • Service
Helpful?
Thank Jenbirm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Redmond, Washington
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 19 July 2014

Hedley House was a great place to recover from jet lag and gather our resources for further travel in England. Our room was comfortable and well-equipped. We enjoyed Wi-Fi access in the comfy lobby and loved the fact that we could leave by the front door and walk anywhere in York. Its proximity to the town and train station is one of the hotel's best features ... easy walking. In addition, the owner/staff were friendly and welcoming but not intrusive. And the food was first-rate. The chef checked us into our room then went to the kitchen to work on dinner and finally served it to us in the dining room! Interesting menu well prepared with good wine. We loved our stay here.

  • Stayed July 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank wordpix
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gregHotel, Owner at Hedley House, responded to this review, 20 July 2014
Thank you for taking the time to put your thoughts on Trip Advisor

It gives us great pleasure to read we are doing a good job

Good luck and we hope to see you again soon

Greg & The Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mellieha, Malta
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 18 July 2014

It was Hedley House again for a group of 25 students and 4 teachers. Very clean rooms, a special area just for us for breakfast and dinner....Food great and both students and teachers loved every meal. Very close to city centre and nearby gardens...It will be Hedley House again for our next visit to Yorkshire.

  • Stayed July 2014, travelled with friends
    • Location
    • Rooms
    • Service
Helpful?
1 Thank marojMellieha_Malta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hedley House

Property: Hedley House
Address: 3 Bootham Terrace, York YO30 7DH, England
Region: United Kingdom > England > Yorkshire > North Yorkshire > York
Amenities:
Bar / Lounge Kitchenette Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#1 Business Hotel in York
#4 Spa Hotel in York
#5 Family Hotel in York
#10 Romantic Hotel in York
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hedley House 3*
Number of rooms: 38
Official Description (provided by the hotel):
Hedley House Hotel - A 3 Star Silver Award Hotel, within an 8 minute walk of the city. All rooms en-suite & all recently refurbished. Free wireless internet access. Off street car-parking, restaurant & lounge bar. 6 person outdoor aqua spa. Ample parking charged £10 per day. Electric car charging station Free wifi Deluxe rooms available with Apple TV ... more   less 
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Also Known As:
Hedley Hotel York

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