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“Absolutely lovely little place!”
Review of Hedley House

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Hedley House
Ranked #14 of 47 Hotels in York
Certificate of Excellence
Reviewed 3 September 2014

We had a lovely weekend stay at Hedley House, and would highly recommend it to couples especially. The staff were fantastic, very helpful and friendly, they even had straighteners to borrow which was helpful when I was trying to travel light. I emailed beforehand with a query and had a reply in about 10 minutes too!
The superior room we had was lovely, although basic which would make me curious as to what the standard room would entail. Maybe in need of redecoration in the near future. But realistically this is nit-picking. It was spotlessly clean every day, the bed was comfortable and had everything you need.
The lobby/lounge area was beautifully decorated too, I would like to seem the same style in the rooms. Breakfast was fantastic also.
Absolutely loved the jacuzzi. Just what we needed after a day wandering around York.
Overall a brilliant stay, thank you so much!

Room Tip: Probably get more Wifi in the rooms closer to the communal areas, but that's a bonus really beca...
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  • Stayed: August 2014, travelled as a couple
    • Value
    • Sleep Quality
    • Service
1  Thank Amy W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 2 September 2014

We stayed 3 nights and found this to be an excellent hotel. It had a lovely friendly atmosphere was incredibly well positioned and offered excellent breakfast and dinner. The staff could not be better and the free off street parking is a real plus. We would thoroughly recommend this hotel. It is not big, it is not flashy but it is fabulous. Thank you for making our stay in York memorable.

Room Tip: Our first floor room number 4 was excellent. Able to access the wifi normally only available on gro...
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  • Stayed: September 2014, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank Suzie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 September 2014

We stayed at the Hedleyhouse hotel for 4 nights and found the staff attentive, friendly and helpful. The room was basic but clean and came with everything needed for our stay. If you want uninterrupted wifi access you would need to stay downstairs as it didn't seem to reach our room which was the only drawback. There was a lovely simple spa and steam room with towels and dressing gowns provided. We had breakfast one morning which was delicious and we would definitely recommend you stay at the Hedleyhouse if you are aiming for a 3 star hotel!

  • Stayed: August 2014, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank JAClark73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 August 2014 via mobile

Just spent a 4 night break in York at the Hedley House Hotel! The staff are friendly and can't do enough for you. The room was clean and nice and comfortable and adequate for our stay. The hotel is situated very close to the main city and in walking distances from the station and all local amenities. Breakfast was excellent and value for money. The sauna and jacuzzi is an added bonus, we spent a lovely time relaxing with a bottle of wine.

  • Stayed: August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank Paul R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 August 2014 via mobile

Stayed at hedley house for two nights 20th-22nd aug, the hotel is in a great location just a 10 min walk to the minster right in the heart of york, found the staff really friendly especially laura who booked us into a lovely place to eat as soon as we arrived which was much appreciated and also mandy who booked us a few rooms for new year because we are returning, the hotel is clean and spacious we had a lovely room with everything we needed including iron and ironing board tea and coffee making facilities a nice bright clean bathroom with a powerful shower flat screen tv and the most comfiest bed we have ever slept in i wanted to take it home, we did'nt have a breakfast because were not early risers so cant comment on that but we really enjoyed our stay at hedley house we highly recommend it, thank you.

Stayed: August 2014, travelled as a couple
2  Thank Michaela S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 August 2014

We stayed here for 2 nights and had a lovely time, the staff were lovely, very friendly and helpful. It was a great location, with a short walk into York. The food was really good. One night we booked the spa and sauna and it was lovely. The car park was a bit of a squeeze to get into, though we have a huge Series 5 BMW and once it was in we didn't use the car until we left, so not really a problem. When going to York again we would definitely stay here!

Room Tip: All the rooms are accessed by stairs and there are no lifts, so you need to be aware of this when bo...
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  • Stayed: August 2014, travelled as a couple
    • Location
    • Rooms
    • Service
Thank Linda S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 August 2014

Literally a two minute walk into York. No need to take the car anywhere.

The hotel is clean and our room was light and airy. We were on the top floor which we knew about upon booking. Just take note there are a lot of stairs to the top floor, so if you are not agile this floor would not be advisable.

Nice choice of cooked and continental breakfasts. Cooked breakfast served quickly and nice and hot.

Only downside was fire escape for top floor. I asked about fire escapes as we were taken upto our room (having read a previous review on this hotel) and even though I was informed on approach to our room it was on our floor, we didn't find one. However, fire escape instructions are displayed on the back of hotel room door. Also, upon looking from the rear and front of the hotel I couldn't see any obvious external escape route. I raise this concern as our room is termed a 'Family Room' and this would concern me f I had small children.

I would recommend this hotel for its convenience and central location. The staff are friendly and we enjoyed our stay. If we were to stay again I would ask for a lower floor only because of my concerns mentioned above.

Room Tip: Top floors not advisable for elderly, or if you are not great with stairs, and young families due...
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  • Stayed: August 2014, travelled with family
    • Location
    • Rooms
    • Service
2  Thank Sarah C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hedley House

Address: 3 Bootham Terrace, York YO30 7DH, England
Region: United Kingdom > England > Yorkshire > North Yorkshire > York
Amenities:
Bar / Lounge Kitchenette Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#1 Business Hotel in York
#4 Spa Hotel in York
#5 Family Hotel in York
#10 Romantic Hotel in York
Price Range: £92 - £192 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hedley House 3*
Number of rooms: 38
Official Description (provided by the hotel):
Hedley House Hotel - A 3 Star Silver Award Hotel, within an 8 minute walk of the city. All rooms en-suite & all recently refurbished. Free wireless internet access. Off street car-parking, restaurant & lounge bar. 6 person outdoor aqua spa. Ample parking charged £10 per day. Electric car charging station Free wifi Deluxe rooms available with Apple TV ... more   less 
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Also Known As:
Hedley Hotel York

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