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“Perfect city getaway”

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Hampton by Hilton York
Ranked #10 of 45 Hotels in York
Certificate of Excellence
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Perfect city getaway”
5 of 5 bubbles Reviewed 23 March 2013

Lovely hotel with great views of the city, excellent staff who were very helpful, clean rooms, would defiantly stay here again. Hotel in perfect location for bars, restaurants and shops. Right beside train station.

  • Stayed March 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank BevAndCarl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VBurnham, General Manager at Hampton by Hilton York, responded to this review, 25 March 2013
Thank you for your review following your recent stay at Hampton by Hilton York.

I was delighted to read that you liked the hotel and that you enjoyed your stay.

Thank you for choosing Hampton by Hilton York, and we do hope you chose to stay with us on your next visit .

Kind Regards

Victoria Burnham
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,262 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (355)
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English first
Norwich, United Kingdom
Level Contributor
68 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 bubbles Reviewed 23 March 2013

We visited here in March for my Husbands birthday, the Reception Staff were friendly and welcoming, the layout of the hotel good and the rooms were lovely and comfy and well designed.

We stayed for 3 nights and it was one of the best hotel rooms we have stayed in, we had really good nights sleep was comfortable and warm and the area was lovely and quiet, what more could you ask for?

Breakfast was included in our stay and it was really good, there was such a good variety of choices and the only thing I could find they were lacking was decaf tea although in fairness they might have had it as I didn't ask, it made a change to have normal tea.

It was only a 5 minute walk from the train station, from the station turn left and go under the road archway on the right look for the Cedar Court hotel, cut across in front of the entranced and then look to your right and you'll see Hampton up the hill.

I would recommend this place to anybody that likes a bit of style and comfort

  • Stayed March 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Teresa S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VBurnham, General Manager at Hampton by Hilton York, responded to this review, 25 March 2013
Thank you for your review following your recent stay at Hampton by Hilton York.

I was delighted to read that you liked the hotel and that you enjoyed your husbands birthday with us. You will be pleased to know that we do have decaffinated tea available at the breakfast buffet as well.

Thank you for choosing Hampton by Hilton York, and we do hope you chose to stay with us on your next visit .

Kind Regards

Victoria Burnham
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sudbury, United Kingdom
Level Contributor
214 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
5 of 5 bubbles Reviewed 21 March 2013

This was our third stay at the Hampton Inn, York and we will stay there the next time we are in the area, The hotel is new and is a little difficult to find but is within five or six minutes walk of York station. The rooms are all the same. They are well designed and of a very good standard and with comfortable super king beds. The bed is perfect for our sleeping comfort. Breakfast is included in the price of the room. The staff was welcoming and made us comfortable.

Room Tip: Ask for the fifth floor. Nice view of the York ferris wheel.
See more room tips
  • Stayed March 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Gerald P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VBurnham, General Manager at Hampton by Hilton York, responded to this review, 22 March 2013
Thank you for your review following your recent stay at Hampton by Hilton York.

I was delighted to read that you liked the hotel and that you enjoyed your stay.

Thank you for choosing Hampton by Hilton York, and we do hope you chose to stay with us on your next visit .

Kind Regards

Victoria Burnham
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 20 March 2013

Stayed for one night on our way back down south from Scotland. Hotel was lovely, very clean (although that should be expected in a brand new hotel!). Our room was on the ground floor which had we been staying for longer than a night our view of a wall wouldn't have been too good but for just the one night it wasn't an issue. Bed was comfy, room was clean, loved the laptop tray - nice touch!

Only issue was had was at breakfast, which is served til 10, and we were downstairs by 9.50. The guy serving breakfast had started packing up, and made us feel very much in the way while we were helping ourselves (or at least trying to, the serving tongs for the English breakfast had been removed already so we had to use forks to help outselves...not ideal for baked beans), and we then overheard him complaining in the kitchen, saying that if we couldn't be bothered to come down before 10, why shouldn't he try and get us to leave - and his colleague told him they had been trained not to do that. highly unprofessional. I then went back at around 10 for a glass of orange juice and got told that 'we do stop serving breakfast at 10am you know'. There were other people still there too.

Lovely hotel, let down massively by rude breakfast staff!

  • Stayed March 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Veeless
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VBurnham, General Manager at Hampton by Hilton York, responded to this review, 21 March 2013
Thank you for your recent review regarding your recent stay at Hampton by Hilton York.

I am glad that you liked the hotel, and hope you had an enjoyable time in York.

I was extremely concerned and disappointed to hear that your breakfast was spoilt by a member of my staff's attitude. Please be assured that I will be speaking to the team member in question as we do serve breakfast until 10am on week days, and all the team have been trained to ensure that the buffet remains stocked up to 10am, and they certainly should not have removed anything from the buffet until all guests in the restaurant have finished their breakfast.

Please accept my apologies for the inconvenience caused, and I do hope that your experience will not deter you from staying with us again in the future.

Kind Regards

Victoria Burnham
General Manager
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Edinburgh, United Kingdom
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed 18 March 2013

Stayed here for a 2 night break for my partner's birthday and we will definitely be back!

The hotel is modern, clean and the staff are all really friendly. The breakfast was very good with a great variety to choose from. When booking I mentioned it was my partner's birthday and they put a card and box of chocolates in the room which we thought was a lovely touch.

Location wise it's great, just a short walk into the centre and after reading some reviews I was a bit worried about the noise from the night club opposite and although our room looked over it we didn't hear a thing despite it being a Friday and Saturday night.

If you don't want to venture far for your evening meal I would recommend Delrios Italian restaurant which is just a few minutes walk from the hotel.

I would without a doubt recommend this hotel and hope to be back there soon!

  • Stayed March 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Sarah2103
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VBurnham, General Manager at Hampton by Hilton York, responded to this review, 20 March 2013
Thank you for your review following your recent stay at Hampton by Hilton York.

I was delighted to read that you liked the hotel and that your partner enjoyed their birthday.

Thank you for choosing Hampton by Hilton York, and we do hope you chose to stay with us on your next visit .

Kind Regards

Victoria Burnham
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Oakham, United Kingdom
Level Contributor
22 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 bubbles Reviewed 18 March 2013 via mobile

We stayed for a weekend having arrived by train. Clean, modern, stylish hotel with nice bar and restaurant. Be aware though....it's opposite a nightclub so worth checking out a quiet room.

Staff were very pleasant.

Would definitely seek this chain of hotels out as they have a great proposition.

  • Stayed March 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank fi0nac
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VBurnham, General Manager at Hampton by Hilton York, responded to this review, 20 March 2013
Thank you for your review following your recent stay at Hampton by Hilton York.

I was delighted to read that you liked the hotel and that you enjoyed your stay.

Thank you for choosing Hampton by Hilton York, and we do hope you chose to stay with us on your next visit .

Kind Regards

Victoria Burnham
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reading, United Kingdom
Level Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 17 March 2013

Myself and my partner spent a couple of nights here in February.
We had requested an early check in, which was given to us.
Very friendly and helpful staff throughout our stay, breakfast offering was great, the rooms were nicely decorated with a comfortable bed.
Would definitely recommend.

Room Tip: A room away from the front of the hotel would be better as there is a bar / nightclub opposite, howe...
See more room tips
  • Stayed February 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank dylan27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VBurnham, General Manager at Hampton by Hilton York, responded to this review, 18 March 2013
Thank you for your review following your recent stay at Hampton by Hilton York.

I was delighted to read that you liked the hotel and that you enjoyed your stay.

Thank you for choosing Hampton by Hilton York, and we do hope you chose to stay with us on your next visit .

Kind Regards

Victoria Burnham
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hampton by Hilton York

Property: Hampton by Hilton York
Address: Toft Green, York YO1 6JT, England
Phone Number:
Region: United Kingdom > England > Yorkshire > North Yorkshire > York
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Wheelchair access
Hotel Style:
Ranked #10 of 45 Hotels in York
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hampton by Hilton York 3*
Number of rooms: 121
Official Description (provided by the hotel):
The Hampton by Hilton York is five minutes' walk from York railway station in the heart of the historic city centre. Stay in a cosy guest room and sleep well on a comfy Hampton bed(C), staying connected in your guest room with free high-speed internet access. We also offer a range of amenities to make your stay more enjoyable. Start each day with Hampton's inclusive hot breakfast. ... more   less 
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