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“See it all in York”

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Hampton by Hilton York
Ranked #8 of 47 Hotels in York
Certificate of Excellence
Reviewed 3 September 2013 via mobile

Our family of 4 stayed for 2 nights. York is a great way to see English history from the Roman baths to Viking civilization to castles and museums. Don't forget the chocolate tour either.

The hotel was nice and clean. Breakfast was not quite what we had become accustomed to at the other hotels, but we ate and had a great time. The location is only 3-4 blocks from where most of the sights are located. We happened to be there for the British Cycling championships and that was a great treat.

We would go back to York and would stay at the Hampton again.

  • Stayed: July 2013
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Thank John B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VBurnham, General Manager at Hampton by Hilton York, responded to this reviewResponded 4 September 2013

Thank you for your review following your recent stay at Hampton by Hilton York.

I was pleased to read that you enjoyed your stay, and that you had a lovely time in York.

Thank you for choosing Hampton by Hilton, and we do hope you chose to stay with us on your next visit to York.

Kind Regards

Victoria Burnham

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,020 - 2,026 of 2,553 reviews

Reviewed 3 September 2013

A nearly new hotel in a great location within the city walls. Rooms were large and very clean and tidy, ours had a double bed and a sofa bet that whilst not needed for sleeping provided a comfy space to sit. Breakfast is self service, food plentiful but could have been hotter and took some time to replenish - we gave up on the baked beans. The reception staff couldn't have been more helpful, the young man who greeted us also recommended a lovely Italian restaurant and booked for us getting us in even though they were very busy. A couple of niggles: the NCP car park recommended for parking costs £17.50 for 24 hours and although you get your ticket validated by the hotel on checkout we still had to pay £10.30; our room was at the back so was lovely and quiet, rooms at the front overlook a nightclub; and finally, the directions to the hotel are not foolproof - you are better looking up how to get to Micklgate Bar from where you enter the city - we obviously came in on a unfamiliar route as we got very lost!

Room Tip: Ask for a room at the back
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  • Stayed: August 2013, travelled as a couple
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Thank MrsK-J149
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VBurnham, General Manager at Hampton by Hilton York, responded to this reviewResponded 4 September 2013

Thank you for your review following your recent stay at Hampton by Hilton York.

I was pleased to read that you enjoyed your stay, and found the staff friendly and helpful.

Thank you for your feedback regarding the car parking. We are currently in the process of updating our website to make this information clearer for our guests.

Thank you for choosing Hampton by Hilton, and we do hope you chose to stay with us on your next visit to York.

Kind Regards

Victoria Burnham

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 September 2013

We stayed here for 2 nights (July 8 2013 - July 10 2013)

The service from this place was fantastic. We received an email asking our time of arrival. I told them that it will be around 12pm knowing that i may not be able to check in until 2pm but on arrival, a room was quickly found to get my sleeping son into bed. Later, the staff were able to get a room across the hall for our parents without any problems. Staff were great to show us where all the sights were and loved a chat when we sat at the bar.

The room was modern, clean and had black out curtains!!! There was a nightclub across the road but we couldn't hear a thing.

Breakfast was ok, Had all the things one would want for breakfast but I would have preferred something more healthy. The other downfall would have been the food I ordered from the bar. It appeared slapped together and old. Maybe an upgrade in your menu or chef would do the job.

  • Stayed: July 2013, travelled with family
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Thank Domenica2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VBurnham, General Manager at Hampton by Hilton York, responded to this reviewResponded 4 September 2013

Thank you for your review following your recent stay at Hampton by Hilton York.

I was pleased to read that you enjoyed your stay, and that you found the staff friendly and helpful.

Thank you for your comments regarding breakfast and dinner. Please be assured that we
take all feedback very seriously and this information will be useful to us when deciding what to offer in the future.

Thank you for choosing Hampton by Hilton, and we do hope you chose to stay with us on your next visit to York.

Kind Regards

Victoria Burnham

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 September 2013

We arrived at the Hampton hotel and straght from the start nothing was a trouble quick check in and very clear, room was perfect very clean and well oppointed, breakfast was excellent so much choice and loverly food, bedding and facilities were also excellent would use these again, and certainly recommend without hesitation..10/10

  • Stayed: August 2013, travelled with family
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Review collected in partnership with Hampton
Thank barnsey1971
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VBurnham, General Manager at Hampton by Hilton York, responded to this reviewResponded 3 September 2013

Thank you for your review following your recent stay at Hampton by Hilton York.

I was pleased to read that you enjoyed your stay, and that you enjoyed your breakfast and found check in very easy.

Thank you for choosing Hampton by Hilton, and we do hope you chose to stay with us on your next visit to York.

Kind Regards

Victoria Burnham

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 September 2013

Stayed for one night, mixing meeting business contacts with a visit to York Races. It's very conveniently located close to the railway station and in easy walking disctance of most of York's central attractions.

The "by Hilton" in the name doesn't really seem to mean too much as the feel of the place is quite a bit different to a typical Hilton. That's not a bad thing, just different - bit more like a modern, good quality, budget hotel. And it's certainly modern - nice open feel about the place.

Staff very helpful on arrival and throughout.

Rooms are perfectly good - I was on the top floor and got a decent view our of my window. Not a lot of storage space so perhaps not great for a long stay. Bed was comfortable, bathroom and bedroom nice and clean.

Breakfast is buffet style - not a brilliant choice but certainly adequate and decent quality.

Perhaps a little expensive for what you get, although York's not cheap at the best of times and certainly not on race days. Would consider for a couple of nights.

Room Tip: Top floor!
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  • Stayed: August 2013, travelled on business
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Thank Hawklord_pxr5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VBurnham, General Manager at Hampton by Hilton York, responded to this reviewResponded 3 September 2013

Thank you for your review following your recent stay at Hampton by Hilton York.

I was pleased to read that you enjoyed your stay, and that you found the staff friendly and helpful. I also hope you had a sucessful time at the Races!

Thank you for choosing Hampton by Hilton, and we do hope you chose to stay with us on your next visit to York.

Kind Regards

Victoria Burnham

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 September 2013

Good location but pretty standard hotel. Room small especially with a guest bed out and dark with little room for storage. Housekeeping and breakfast staff friendly but hotel lacks atmosphere. Breakfast was a quite choatic so by day 3 we went down before showering to avoid what we encounted on day 1. Breakfast was OK but that is about all.

  • Stayed: August 2013, travelled with family
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Review collected in partnership with Hampton
Thank Sue V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VBurnham, General Manager at Hampton by Hilton York, responded to this reviewResponded 3 September 2013

Thank you for taking the time to review your stay at our hotel.

It really matters to us that our guests enjoy every aspect of their stay.

We sincerely apologise that on this occasion our hotel did not meet your expectations.
Your feedback is very much appreciated as it enables us to improve standards.

Thank you once again for your review.

Victoria Burnham

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 September 2013

I visited York for the weekend, whilst attending a wedding at The Royal York Hotel, however opted to stay at this hotel, due to having Hilton Points to use.

The location was fantastic as it is situated really close to York Station and the city center, with all the shops and tourist attractions.

Rooms were spotlessly clean, huge and had great facilities on offer.... probably one of the nicest rooms I have stayed in, in a long time. The complimentary WIFI, was the icing on the cake in making this a really enjoyable stay.

Breakfast also went beyond meeting my expectations.... there was a large range of food and drink on offer and there was no waiting time for either to table or the food buffer. I opted for an English Breakfast, which was surprisingly piping hot and delicious.

Staff were friendly and helpful and ensured that I had a great stay.

I have found it very hard to find any negative feedback about this hotel.

I recommend anyone visiting York to stay at this hotel.

  • Stayed: August 2013, travelled solo
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1  Thank David R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VBurnham, General Manager at Hampton by Hilton York, responded to this reviewResponded 3 September 2013

Thank you for your review following your recent stay at Hampton by Hilton York.

I was pleased to read that you enjoyed your stay, and that you found the staff friendly and helpful and I was glad you enjoyed your breakfast.

Thank you for choosing Hampton by Hilton, and we do hope you chose to stay with us on your next visit to York.

Kind Regards

Victoria Burnham

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hampton by Hilton York

Address: Toft Green, York YO1 6JT, England
Phone Number:
Region: United Kingdom > England > Yorkshire > North Yorkshire > York
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Wheelchair access
Hotel Style:
Ranked #8 of 47 Hotels in York
Price Range: £85 - £220 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hampton by Hilton York 3*
Number of rooms: 121
Official Description (provided by the hotel):
The Hampton by Hilton York is five minutes' walk from York railway station in the heart of the historic city centre. Stay in a cosy guest room and sleep well on a comfy Hampton bed(C), staying connected in your guest room with free high-speed internet access. We also offer a range of amenities to make your stay more enjoyable. Start each day with Hampton's inclusive hot breakfast. ... more   less 
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