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“Parking option is terrible”

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Hampton by Hilton York
Ranked #10 of 47 Hotels in York
Certificate of Excellence
Hobart, Australia
Level 6 Contributor
160 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
“Parking option is terrible”
Reviewed 25 March 2014 via mobile

Room adequate, clean but basic.
Parking is very poor... Not close.... Drop off of baggage awkward as a result.
Dining onsite good selection and good service.
Wouldn't stay again.... The parking was expensive and inconvenient... Which made things difficult for us as my mother has limited mobility.
York itself was pretty, but again limited parking and getting around town with poor mobility was not so easy. Old buildings with stairs and cobbled streets, whilst picturesque not very practical.
Room itself, basic, but clean and functional.
I really don't have much else to say about this place to paid out the minimum characters.
Recommend visit to York Minster, Jorvik Viking Centre and Castle Howard

Stayed March 2014, travelled with family
Helpful?
Thank jplum73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VBurnham, Guest Relations Manager at Hampton by Hilton York, responded to this review, 26 March 2014
Thank you for your review following your recent stay at Hampton by Hilton York.

I was delighted to read that you enjoyed dining in the Hotel. In regards to your comments about parking we do find the discounted rate we have with the NCP car park is very reasonable for York and the closest that is available to the Hotel.

Thank you for choosing Hampton by Hilton York.

Kind regards

Mike Sweeting
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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English first
Wirral, United Kingdom
1 review
Reviewed 24 March 2014

Best hotel in York!! The staff are all friendly and very helpful, excellent budget hotel,location great and standard of hotel and breakfst is exceptional, would recommend this hotel and will definitely stay here again.

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Alison D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VBurnham, Guest Relations Manager at Hampton by Hilton York, responded to this review, 27 March 2014
Thank you for your review following your recent stay at Hampton by Hilton York.

I was delighted to read that you enjoyed your stay and really appreciate your positive feedback.

Thank you for choosing Hampton by Hilton York, and I look forward to welcoming you back to the hotel very soon.

Kind regards

Mike sweeting
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Victoria, Canada
Level 4 Contributor
45 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 21 March 2014

The Hampton at York is a lovely hotel. For us visitors from Canada it's a treat to have a hotel that's clean, has a good shower and provides a delicious breakfast included in the price. It's very convenient for the train station and the city centre. I'll be back should I be visiting York, England again.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Michael D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VBurnham, Guest Relations Manager at Hampton by Hilton York, responded to this review, 27 March 2014
Thank you for your review following your recent stay at Hampton by Hilton York.

I am glad that you thought the hotel was clean, in a good location and you enjoyed your breakfast.

Thank you for choosing Hampton by Hilton York, and I look forward to welcoming you back to the hotel very soon.

Kind regards

Mike sweeting
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, U.k.
Level 5 Contributor
83 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 20 March 2014

Lovely modern hotel in central location. Staff were extremely helpful, polite and friendly. Lovely room with comfy bed. Nice bathroom although shower needed more pressure. Breakfast was good, nice fruit, yogurt, cereals, crumpets and english muffins as well as cooked breakfast. Only issue was potato rosti was very hard as it had been kept warm for awhile(just didn't choose again.) All in all great value, lovely stay

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jomaud
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VBurnham, General Manager at Hampton by Hilton York, responded to this review, 21 March 2014
Thank you for your review following your recent stay at Hampton by Hilton York.

I was delighted to read that you had an enjoayble stay and that you found the staff friendly and helpful. I was also glad you enjoyed the breakfast. Thank you also for your comments regarding the shower presssure and the potato rosti, and we will certainly look to improve both of these issues in the future.

Thank you for choosing Hampton by Hilton York, and I look forward to welcoming you back to the hotel very soon.

Kind regards

Victoria Burnham
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Comrie, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 19 March 2014

What a brilliant find for a weekend stay with the girls. Excellent levels of cleanliness, customer service and the best hotel breakfast I've had. Even surpasses a few Hilton flagships I've stayed in. Thoroughly recommend and only 3 mins walk from York centre.

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Elspeth A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VBurnham, General Manager at Hampton by Hilton York, responded to this review, 20 March 2014
Thank you for your review following your recent stay at Hampton by Hilton York.

I was pleased you had a great weekend with the girls and that you enjoyed the breakfast we offer. The staff will be delighted to hear that you found them friendly.


Thank you for choosing Hampton by Hilton York, and I look forward to welcoming you back to the hotel very soon.

Kind regards

Victoria Burnham
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lincoln, United Kingdom
Level 4 Contributor
30 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 18 March 2014

We stayed here for one night on a Saturday. The gentleman on reception was very friendly and helpful. The room was more than adequate for myself, my partner and our 2 year old. The room was very clean and had all the little things that you would expect. Breakfast was very nice and was a help yourself style buffet. The hotel is in a very central location but tucked away enough so that it is not disturbed by the hustle and bustle of city life.
Overall, a very pleasant stay..........would definitely stay here again if I was returning to York

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jay H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VBurnham, General Manager at Hampton by Hilton York, responded to this review, 19 March 2014
Thank you for your review following your recent stay at Hampton by Hilton York.

I am glad that you thought the hotel was well located, and was delighted to read that you thought the receptionist was friendly.

Thank you for choosing Hampton by Hilton York, and I look forward to welcoming you back to the hotel very soon.

Kind regards

Victoria Burnham
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 1 Contributor
4 reviews
Reviewed 17 March 2014 via mobile

We have really enjoyed our stay at the hamptin by hilton. The staff were freindly and very helpful the place was spotlessly clean the rooms were spacious well thought out with everything you could need and more.
We used the bar area in the evening and we were plesently supprised to see how reasonable the prices were not any more expensive than any other bar in york. They also serve pizza's 24 hrs a day and food till 9pm. We did not use this service as we had a table booked for a meal in the town that night so cannot comment on price quality etc.

Our room was one the main road and we noticed there was a nightclub opposite we expected we may hear some noise but i can happily say we heard nothing and it was a saturday night and we did notice it was in full swing when we arrived back to the hotel that evening. But the windows are so thick and they kept all the noise out giving us a comftable nights sleep especially as we could adjust the air con in the room to our comfort

We will definatly use again. The breakfast had a wide variety of choices ceral fresh fruit fresh fruit juices pastrys toast ( which you make yourself) there was also bacon sausage beans tomatoes scrambeled egg( possibly dried) and a never ending supply of tea coffee and hot chocolate. The tea was lovely and as a tea big drinker i was very happy.

My only niggle and it is so small is that the scrambeled egg did not seem fresh everything els was great. I will just not eat the egg next time but lets face it with such a large selection for breakfast even the most fussy eater would not go hungrey.

Stayed March 2014, travelled as a couple
Helpful?
Thank mrsdee79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VBurnham, General Manager at Hampton by Hilton York, responded to this review, 18 March 2014
Thank you for your review following your recent stay at Hampton by Hilton York.

I was delighted you liked the hotel and was really pleased that you had a pieceful nights sleep.

Thank you for choosing Hampton by Hilton York, and I look forward to welcoming you back to the hotel very soon.

Kind regards

Victoria Burnham
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hampton by Hilton York

Property: Hampton by Hilton York
Address: Toft Green, York YO1 6JT, England
Phone Number:
Region: United Kingdom > England > Yorkshire > North Yorkshire > York
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Wheelchair access
Hotel Style:
Ranked #10 of 47 Hotels in York
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hampton by Hilton York 3*
Number of rooms: 121
Official Description (provided by the hotel):
The Hampton by Hilton York is five minutes' walk from York railway station in the heart of the historic city centre. Stay in a cosy guest room and sleep well on a comfy Hampton bed(C), staying connected in your guest room with free high-speed internet access. We also offer a range of amenities to make your stay more enjoyable. Start each day with Hampton's inclusive hot breakfast. ... more   less 
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