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“Hampton Hotel York”

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Hampton by Hilton York
Ranked #8 of 46 Hotels in York
Certificate of Excellence
blyth
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Hampton Hotel York”
Reviewed 4 April 2014

This hotel is ideally situated for a leisure trip to York, within walking distance of the town and bars. The hotel is very clean and good value. The breakfast catered for almost all tastes, but i imagine it would be very busy during peak times. Overall an enjoyable stay, reception staff were very helpful and friendly. We were able to leave our cases before and after check out times.

  • Stayed March 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank tovi2503
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VBurnham, General Manager at Hampton by Hilton York, responded to this review, 8 April 2014
Thank you for your review following your recent stay at Hampton by Hilton York.

I was pleased to read that you enjoyed your stay, and that you thought the hotel was good value. I was also glad to read you enjoyed your breakfast with us.

Thank you for choosing Hampton by Hilton, and we do hope you chose to stay with us on your next visit to York.

Kind Regards

Victoria Burnham
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Basingstoke, United Kingdom
Level Contributor
453 reviews
99 hotel reviews
common_n_hotel_reviews_1bd8 159 helpful votes
Reviewed 3 April 2014

A very good location close to all the historical sites and entertainment places.
Plenty of facilities at the hotel.
Good size clean room, very quiet and free internet.
Parking is in the NCP car park just down the hill from the hotel and is discounted.
Breakfast is a buffet style service reminded me a bit of a less stylish hotel chain but was good quality.

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dale H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VBurnham, Guest Relations Manager at Hampton by Hilton York, responded to this review, 4 April 2014
Thank you for your review following your recent stay at Hampton by Hilton York

I am glad that you enjoyed your stay and found the staff helpfully with your request.

Thank you for choosing Hampton by Hilton York, and I look forward to welcoming you back to the hotel very soon.

Kind regards

Mike Sweeting
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Selby, England
Level Contributor
65 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed 2 April 2014

As a Gold Honors Member I'm a regular visitor to the Hilton Chain. Just returned from another fantastic stay at the Hampton. This time we took the kids with us for a treat! Just enough room for us all with a great view of the City Walls as we were at the rear of the hotel. All staff as friendly as before. Pizza Express tea on the first night (just over Lendal Bridge) using Tesco Vouchers, breakfast the following morning enjoyed by us all and not too busy for a Sunday at 0830hrs. Easy walk for us all to the Railway Museum following breakfast. The only 'niggle' that almost spoilt our trip before we arrived was the 'Lendal Bridge' debarkle! Sat Nav nearly sent me over it however I managed a U-Turn in the road just prior to it narrowly avoiding a fine. However I ended up with a 6 mile detour to find another way over the river! We'll be back later in the year, hopefully the bridge will be open to all by then!

Room Tip: High room at the rear
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  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank foxmeister
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VBurnham, Guest Relations Manager at Hampton by Hilton York, responded to this review, 4 April 2014
Thank you for your second review following your stay at Hampton by Hilton York

I am really pleased to read that you and your family enjoyed your stay again and you enjoyed your view out the room. I apologies about the Lendal Bridge situation and can empathise with yourself and other guests who have had the same issue.

Thank you for choosing Hampton by Hilton York, and I look forward to welcoming you back to the hotel very soon.

Kind regards

Mike Sweeting
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Scotland
Level Contributor
51 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 30 March 2014

Very good quality budget hotel, happily stay again. Staff couldn't do enough to make stay enjoyable. Left a day early but no fuss or extra charge. Makes other budget hotels look a little shabby. All fixtures and fittings good quality, bed comfy, shower excellent, very clean, very quiet. In room at back. Breakfast good. Although signs of budget hotel, the overall quality doesn't reflect that. Far better than some older Hiltons. All rooms same size so snug for families with pull down sofa bed filling room. Kids loved it. Wifi included with great connection.

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MissFickleUK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VBurnham, Guest Relations Manager at Hampton by Hilton York, responded to this review, 31 March 2014
Thank you for your review following your recent stay at Hampton by Hilton York

I am glad that you and your family enjoyed your stay and found the Hotel to your liking.

Thank you for choosing Hampton by Hilton York, and I look forward to welcoming you back to the hotel very soon.

Kind regards

Mike Sweeting
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
22 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 30 March 2014 via mobile

This is a nice hotel in a central location so an easy walk to some great restaurants, visitor attractions etc. For the price paid this hotel is excellent value for money, with lovely helpful staff. Breakfast is basic but ok and you can have it to take out if you gave an early start. Only negative and the thing that may stop us from staying here again is the bedrooms are far too hot and the air con ineffective.

Stayed March 2014
Helpful?
Thank Claire T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VBurnham, Guest Relations Manager at Hampton by Hilton York, responded to this review, 31 March 2014
Thank you for your review following your recent stay at Hampton by Hilton York

It is nice to read that like the central location of the Hotel and found us excellent value for money. If you could advise me which room you stayed in via my email address qqytg_hampton@hilton.com i will ensure my Maintenance Technician investigate this further.

Thank you for choosing Hampton by Hilton York

Kind regards

Mike sweeting
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
27 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 27 March 2014

Recently stayed at this hotel.

Pros:
-Less than a 10 min walk to station and town
-Modern, clean and adequately sized
-Staff seemed friendly
-Has a 24 hour tray service (mainly just pizza though)
-Has a traffic light system notice for breakfast so you know when are the busiest times

Cons:
-Parking is terrible, no hotel car park so had to park in NCP 5 mins away, hassle when have luggage.
-Cooked breakfast was a joke, it was buffet service but they didn't do mushrooms/hash browns/fried eggs and the scrambled eggs weren't replenished enough.
-Located opposite a club which i imagine gets noisy at weekends
-Although its triple glazed, we could still hear motor bikes and bin men's vehicles at 6am, etc..
-Check in took too long
-Taps in bathrooms were fitted too far from basin so water spills onto the basin and not really into sink

Overall good for a budget hotel but would be better if they could sort out the some of the issues mentioned.

Room Tip: Ask for a room away from the night club
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  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank London_Gal1848
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VBurnham, Guest Relations Manager at Hampton by Hilton York, responded to this review, 28 March 2014
Thank you for your review following your recent stay at Hampton by Hilton York.

I was sorry to hear that you did not enjoy every aspect of your stay. We are very restricted by what we can offer by our brand for the breakfast items but we do offer a fantastic selection of continental items. As we have no car parking on site we do try and offer the best solution we can by using the local NCP car park which is on the same street as the Hotel.

Thank you for choosing Hampton by Hilton York, and I do hope you will choose to stay with us.

Kind regards

Mike Sweeting
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 27 March 2014

Myself the wife and a couple of friends stayed at Hampton by Hilton in York 23rd march 2014
Was very pleased and couldn't have picked a nicer hotel ,It was very trendy and immaculate obviously due to the cleaning staff ,The staff was all very pleasant and helpful especially mike on reception . Breakfast was served between 6-10 am there was plenty to choose from and my cooked breakfast was very nice .would highly recommend and will Definateley be booking again soon.

Room Tip: Room125-126 ground floor very very quiet.
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  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank petermpowell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VBurnham, Guest Relations Manager at Hampton by Hilton York, responded to this review, 28 March 2014
Thank you for your review following your recent stay at Hampton by Hilton York

I am glad that you and your friends enjoyed their stay and found the hotel clean and the staff friendly.

Thank you for choosing Hampton by Hilton York, and I look forward to welcoming you back to the hotel very soon.

Kind regards

Mike sweeting
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hampton by Hilton York

Property: Hampton by Hilton York
Address: Toft Green, York YO1 6JT, England
Phone Number:
Region: United Kingdom > England > Yorkshire > North Yorkshire > York
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Wheelchair access
Hotel Style:
Ranked #8 of 46 Hotels in York
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hampton by Hilton York 3*
Number of rooms: 121
Official Description (provided by the hotel):
The Hampton by Hilton York is five minutes' walk from York railway station in the heart of the historic city centre. Stay in a cosy guest room and sleep well on a comfy Hampton bed(C), staying connected in your guest room with free high-speed internet access. We also offer a range of amenities to make your stay more enjoyable. Start each day with Hampton's inclusive hot breakfast. ... more   less 
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