On the basis of the positive reviews, we booked two weekend nights at this guest house. We expected to be pleasantly accommodated given what we thought was the relatively high cost of £90per night for the en-suite room for two.
24 hours before we arrived, we received word that the purpose for our trip to York had been cancelled, and so wrote to the guest house asking to cancel and offering that they keep the deposit. We received a response saying that the full amount was due regardless, and on that basis decided we had to make the 3.5 hour drive to York to take the booking. In hindsight, I checked the refund policy, and it is true to say that it clearly stated that 48 hours notice was required. So be warned. Always check before booking.
We did enjoy our trip to York regardless, but not really because of the guest house. While everything was as advertised, nothing was outstandingly positive except the location. The room was small and hot (despite our leaving a window open overnight). There were three lights over the double and single bed, but only one had a working switch. There was a television, but it was tiny. There was an ensuite, but it was also small and dirty in places. A parking permit was available, but finding a space took a while. There was a cooked breakfast, but as per the sign in the room it was served only between 8.30 and 9.30am. Even payment had to be by cash or cheque (although they were clearly able to take the deposit online).
In short, it supplied everything as advertised, but at the lowest common denominator. I certainly expected much more for two nights at a guest house for £180.
- Official Description (provided by the hotel):
- Emma, Scott and staff would like to welcome you to our family run bed and breakfast in the heart of historic York. Our beautifully decorated guest rooms are en-suite and equipped with tea/coffee making facilities, there is also a color TV in every room. We offer an exceptionally high standard of comfort and cleanliness throughout hence the English Tourism Council has awarded us the 4 star rating. Non-smoking, 10 minute walk from York Minster, car parking available. ... more less
- Reservation Options:
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- Also Known As:
- Bootham City Centre Guest House Hotel York