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“Highly recommend”

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Premier Inn York North West Hotel
Ranked #19 of 46 Hotels in York
Certificate of Excellence
Hull
1 review
“Highly recommend”
Reviewed 30 April 2012

Stayed at the hotel with wife and 2 kids, had a fantstic time. Beefeater next door was great, food was a reasonable price and service and quality was impeciable. Will be staying there again in the future.

  • Stayed April 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Steve W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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908 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (127)
Date | Rating
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English first
nottingham
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 30 April 2012

Hotel is easy to find, it is no more than 5 mins drive from the park and ride and this takes about 15mins to get into York centre and costs £2.50 return per person. The hotel has recently been renovated and there was still some work being down downstairs when we stayed but this did not bother us. Room was nice and clean with a good size T.V. Overall good value for money, only downside was the bed was really firm so did not have the best nights sleep. Would recommend the nearby indian restaurant, had a lovely meal and one of the best curries ever!

  • Stayed April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank twinkle498
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
liverpool
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 29 April 2012

My party stayed at this Premier Inn for 3nights in Apr 2012,. The Hotel has just under gone a full renovation, this caused us no probs whatsoever, the workmen kept to min noise. The rooms were very clean and stylish..... "Well done Premier Inn"
And the chamber maids kept our rooms that way for the whole of our stay...."Thanks you"
The Hotel is located close to York city cen, and you will never go hungry as the Ajoining Beefeater serves a great variety of food, which is served by some very funny yet very helpful staff....... If the Beefeater is not for you then worry not you have a couple of close resturants.
That was the positive..............
NOW THE NEGATIVE.......
Many a time have I stayed in a Premier Inn and never come across such unprofessional receptionists.... On check in, granted we had arrived 30mins early but, I thought there would not be a problem as there never is in any other Premier... The Tall dark haired female was on the telephone and never acknowledged myself or my party, when i turned to speak to my friend this receptionist raised her hand to hush me.........." Wrong Premier Inn" only then to be told check in was at 2pm, she never even checked if our room's were ready, just told us to go and wait in the bar.
On the following morning i decieded that my treatment wasn't fair nor acceptable so i went to reception to see if i could speak to a manager, I was greeted by what i could only decribe as a legless untidy young girl that referred to me as "HUN". very unprofessional again. I asked if it was possible to speak to the manager and her reply whilst swinging around on her chair was "he's unavailable Hun"...... i was shocked utterly utterly shocked.
so i sit and wonder, would i stay here again...... my answer truthfully......NO
Such a shame as i say because the Hotel, Beefeater, beefeater/premier other staff were second to none.

  • Stayed April 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank LiverpoolLiverbird78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kelly L, Social Media at Premier Inn York North West Hotel, responded to this review, 1 May 2012
Thank you for your review.

At Premier Inn it remains our main objective to deliver a high level of standards and service in all our establishments, and we sincerely apologise that on this occasion we failed to do this. Please be assured that your feedback is very important to us as we endeavour to improve standards and meet all our customer’s needs.

We hope to welcome you back in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Doncaster, United Kingdom
Level Contributor
184 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 120 helpful votes
Reviewed 25 April 2012

Usual no hassle on line booking. Easy to find, Has beefeater, fish restutant, curry house, co-op & garage all next door, Usual premier inn standard, receptionist was very polite and helpful. She recommend a local taxi firm that gives a fixed 24/7 rate (Apr was £8.50 to anywhere in York) to premier guests which is about £4 cheaper than the ranks. They even text you when your taxi has arrived!

Hotel is next to a main road but you can't hear the traffic. We recommend that you drive to Rawfileds Park & Ride (operates 7 days a week) £2.50 each person return. Buses are every 10 mins and this particular line (No2 Green) goes straight to the Minster. Parking in town is very expsensive, £2.20 per hour, if you can fins a space!

Hotel was undergoing refurbishmnet but it did spoil the stay.

Can't fault it.

Room Tip: Our room was facing the road but as I say, we couldn't hear the traffic.
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  • Stayed April 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Ross W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Derbyshire, England
Level Contributor
35 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 22 April 2012

Nice clean hotel, nice beefeater bar attached with good service.

Chinese next door also very good. Nice location with park and ride just up the road, could walk in 10 mins, then 10 mins into centre of York.

If you don't mind the bus into York every day then it's a good value and excellent place to stop.

  • Stayed March 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank jane3nc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pontefract, West Yorkshire
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 22 April 2012

We had this hotel as a base for our night our an was most impressed with this one. Free car parking, attached to a Beefeater pub with a Wetherby Whaler fish shop next door and only 10 minutes to the city centre (about £10 in a taxi for 4)

The hotel was spotless, even more so than the Blossom Street one in the city centre. The receptionist Barbie was lovely, really helpful and considerate. I had a bit of an incident in the bathroom where a loose panel had fallen onto my foot and she gave me the hotel phone no and asked me to call and let her know I was ok when I got home!

We were on the first floor in room 22, there was a sign up in reception saying currently refurbishing which appeared to be on the ground floor. There was no disruption whatsoever and I can honestly say that if they are going to refurbish the room we were in there is absolutely no need, the bathroom suite was modern and spotlessly clean, we had a 40" flat screen tv and everything was well cared for.

An extra well done to the management and running of this hotel. :)

Room Tip: Room 22 on 1st floor
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  • Stayed April 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank deatay1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
newcastle under lyme
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 17 April 2012

good hotel to visit york park and ride on hand good staff and food

Room Tip: all good rooms
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  • Stayed April 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank terrence c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Premier Inn York North West Hotel

Property: Premier Inn York North West Hotel
Address: White Rose Close | Nether Poppleton, York YO26 6RL, England
Region: United Kingdom > England > Yorkshire > North Yorkshire > York
Amenities:
Bar / Lounge Restaurant Shuttle Bus service Wheelchair access
Hotel Style:
#3 Best Value Hotel in York
Price Range (Based on Average Rates): £
Hotel Class:3 star — Premier Inn York North West Hotel 3*
Number of rooms: 82
Official Description (provided by the hotel):
Delve into some of York's major annual festivals and events from our great city location ... more   less 
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Also Known As:
Premier Inn York North West Hotel York

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