We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Very comfortable clean hotel”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
Premier Inn York North West Hotel
Ranked #15 of 47 Hotels in York
Certificate of Excellence
Reviewed 2 March 2014

A lovely clean comfortable hotel with staff who obviously all enjoy their work ,very chatty and friendly . Nothing was to much trouble . Would highly recommend this hotel to anyone ,even those that like that 5star rating .

  • Stayed: March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank hurst121
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
opsmgrnorthwest, Manager at Premier Inn York North West Hotel, responded to this reviewResponded 7 March 2014

Thank you for taking the time to provide a review for your stay with us at York North West Premier Inn.

It is always nice to hear when guests have enjoyed there time with us. Our staff work hard to provide a high level of service to guests, and clearly this is something you were able to experience.

Should you decide to return to York, we would be more than happy to welcome you back.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review
Reviews (969)
Traveller rating
Traveller type
Time of year
Language

663 - 669 of 969 reviews

Reviewed 2 March 2014

Booked in for a 2 night stay over a weekend in family room. Very easy location to find and access. Quiet area as well. However, building is quite old and is in dire need of a makeover. Very small reception area, but receptionist, although foreign spoke good English and was extremely helpful. Room was on second floor overlooking back of hotel above bin area and worst of all above generators for the Beefeater adjoining. No phone in room, so unable to contact reception unless you went there in person (a right pain). When I realised we did not have enough towels in room for the 3 of us, had to go all the way back down to get them. Receptionist said that was the Premier Inn policy not to leave towels for all the occupants????? Room as expected as have stayed in Premier Inns a lot, however, really in need of a good re-decoration. But clean. No air-conditioning either, so had to open window for some fresh air, oh dear, then discovered why rooms had triple glazing., The noise from the generators was awful and constant. Slept (or should I say tried to sleep) with window open as airless otherwise and was impossible. It went on all night. The next night I slept with window closed and was stifling. Suggest Premier Inn get rid of generators or install air conditioning units in the rooms at back of hotel. If you were at the front, fine. I did mention this to the receptionist on departure and she was very apologetic and agreed to refund my most expensive night. I got the impression she had done this numerous times before!!! When booking make sure you have a room at the front. However, the staff were all excellent, friendly and welcoming and couldn't do enough for you. What a shame the building let them down.

Room Tip: Get one in the front!!!!!!
See more room tips
  • Stayed: February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Lisa O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
opsmgrnorthwest, Manager at Premier Inn York North West Hotel, responded to this reviewResponded 7 March 2014

Thank You for taking the time to provide feedback on your stay with us at York North West Premier Inn.
I am sorry that on this occassion your stay was not what you have come to expect from premier Inns. The goodnight garantee is put in place for such events, and the feedback we get from the guests, is always welcomed so we can keep improving our services.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 February 2014

Lovely hotel, clean, comfortable, friendly chatty staff and food, excellent breakfast cooked to your choice, wifi internet connection , easy to get to, when one person travelling from work in Scarborough and partner travelling from work in Leeds, a good meeting point, nice romantic weekend, lovely atmasphia , fantastic stay, good access to plenty of shopping, entertainment and nice restaurants near by in a couple of minutes walking distance

  • Stayed: February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank T J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
opsmgrnorthwest, Manager at Premier Inn York North West Hotel, responded to this reviewResponded 1 March 2014

Thank you for providing your feedback on your recent stay with us at York North West Premier Inn.

It is nice to hear that you were able to enjoy valentines, and that we were able to help in doing so. We are really lucky to have so many amenities in our area, and glad you managed to make the most of some of them.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 February 2014

This Premier Inn outside of York is to be highly recommended. The staff here are very polite, friendly and helpful regarding knowledge of the local area and amenities. The room's are excellent, very clean, very comfortable and more importantly, very quiet. No hesitation whatsoever in highly recommending this Premier Inn.

  • Stayed: February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Steve B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
opsmgrnorthwest, Manager at Premier Inn York North West Hotel, responded to this reviewResponded 1 March 2014

Thank You for providing us with your feedback on your stay at York North West Premier Inn.

All our staff strive to provide that extra bit of care to every guest that checks in with us. So it is always nice to hear that it is appreciated, and leaves a lasting impressions. We always like to welcome guest back again, and so hope you decide to return to York, and to us in the near future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 February 2014

Me and my boyfriend decided to go away for the weekend to York for Valentines weekend. We decided to stay at the Premier Inn York North West as it had good reviews, good value for money and was still close to York city centre. We arrived at 14:30p.m. after spending earlier on in the day in York. Our check in was quick and easy and the welcome staff were very polite and friendly. The lady offered to make us a reservation in their restaurant for our dinner, which we agreed too. Our room was on the top floor and although we had a lovely view of the hotel bins, I was still really pleased. The bed was clean, well made and really comfortable. The bathroom was spotless and the showers in good working order. Tea & coffee making facilities and clean fresh towels were stocked both mornings of our stay. The hotel is in walking distance of many things as well, there is a fish & chip and chinese restaurant around the corner. A cafe and a petrol station. Over all, this hotel was amazing and I would definitely stop here again.

  • Stayed: February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Amie W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
opsmgrnorthwest, Manager at Premier Inn York North West Hotel, responded to this reviewResponded 1 March 2014

Thank You for taking the time for provide a review of your stay with us at York North West Premier Inn.

York is a lovely place to visit at any time of the year, but none more so than on Valentines. It really sounds like you were able to make the most of everything in and around the area, and we are glad we were able to offset a busy time with a relaxing environment, and helpful staff.

We do hope you do decide to return again in the near future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 February 2014

The staff at this hotel are extremely friendly and nothing is too much trouble for them. The standard of cleanliness is excellent, the beds comfortable and the en-suite includes a bath as well as a shower. The rooms also include an area with fabulous lighting fir doing make-up which can be an issue in some hotels.

  • Stayed: February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Ruth O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
opsmgrnorthwest, Manager at Premier Inn York North West Hotel, responded to this reviewResponded 1 March 2014

Thank you for providing feedback on your stay with us at York North West Premier Inn.

It is great to hear that you enjoyed your time with us, and that every aspect of your stay was met with high standards.

Should you return again to York, we would be more than happy to welcome you back.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 February 2014

Just had a few days staying at this Premier Inn. It's location is excellent for the park and ride into York and also easy to drive to other locations in this part of Yorkshire. A lovely clean and well run hotel, even when there was a fire alarm at 10pm on our first evening. The staff couldn't have been nicer or more efficient and friendly. The room we were in was comfortable, if a little too warm - but, hey...... It is February , and the thermostat was easy to use and adjust the temperature for the night. Thanks Premier Inn - it was a lovely break for my husband and I.

  • Stayed: February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank PatT373
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
opsmgrnorthwest, Manager at Premier Inn York North West Hotel, responded to this reviewResponded 28 February 2014

Thank You for providing feedback on your stay with us at York North West Premier Inn.

It is really great to hear that you were able to make the most of our location, not just for the convenience of York City Centre, but also all the other great sites around Yorkshire.

We would be more than happy to welcome you back again for another visit, should you find yourself in York!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these York hotels
0.9 mi away
Mercure York Fairfield Manor Hotel
4.2 mi away
Holiday Inn Express York
3.9 mi away
Best Western York Pavilion Hotel
Show Prices
Show Prices
Show Prices
2.9 mi away
Hotel Indigo York
Hotel Indigo York
#3 of 47 in York
1,384 reviews
2.5 mi away
Park Inn by Radisson York
2.3 mi away
The Grand Hotel & Spa
Show Prices
Show Prices
Show Prices

Been to Premier Inn York North West Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Premier Inn York North West Hotel

Address: White Rose Close | Nether Poppleton, York YO26 6RL, England
Region: United Kingdom > England > Yorkshire > North Yorkshire > York
Amenities:
Bar / Lounge Restaurant Shuttle Bus service Wheelchair access
Hotel Style:
#2 Best Value Hotel in York
Price Range: £47 - £108 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Premier Inn York North West Hotel 3*
Number of rooms: 82
Official Description (provided by the hotel):
Delve into some of York's major annual festivals and events from our great city location ... more   less 
Reservation Options:
TripAdvisor is proud to partner with TripOnline SA and Evoline ltd so you can book your Premier Inn York North West Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Premier Inn York North West Hotel York

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing