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“Wonderful place to stay”

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St. Raphael Guest House
Ranked #29 of 194 York B&B and Inns
Certificate of Excellence
Reviewed 15 June 2011

Spent two nights here in the Minster Room. Beds were comfortable, room was comfortable, entire BnB was very clean. Zoe was so very helpful when we arrived after a long trip and continued to help with suggestions about where to eat and things to do.
We loved getting to fuss over Zoe's handsome little guy and did ask her permission to use the photo attached.
If we come back to York, St Raphael will be the first place I check for accommodation. Great place to stay, very convenient to the walled city, with delightful hosts.

  • Stayed: May 2011, travelled with friends
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Thank Penguin73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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335 - 341 of 683 reviews

Reviewed 2 June 2011

I wuold not go back there. The rooms were at least two flights of stairs and the bathrooms very small! The breakfast was just o.k. The location was good however. York is a terrific town.

Stayed: April 2011, travelled with family
Thank woodstocktraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StRaphaelYork, Owner at St. Raphael Guest House, responded to this reviewResponded 5 June 2011

We are so sorry you obviously didn't enjoy your stay, we work incredibly hard to make all our guests enjoy their experience with us and we really wish you had felt you could approach us to let us know you weren't happy and we would have helped you. Our number one aim is always that our guests are happy and they have a fantastic stay with us and enjoy our fabulous city.

However we feel a little perplexed with the 'at least 2 flights' comment, as our house is a standard victorian 2 storey building, very typical for properties and B&B's in a very old city like York, in fact most have more The comment seems to have been written to sound like we have more levels than we have, when the truth is we only have 2, therefor the second floor being the furthest up the building anyone can stay, and really not too many stairs. If you stated that a room on a lower level was needed when booking we would have done our upmost to accommodate this request, or if you were not able to manage any stairs at all we could have recommend a modern hotel with a lift.

We are especially upset about your comment on our breakfasts, we take an exceptional amount of pride in providing the best quality locally produced produce, our meat, eggs and jams are all farmed within a few miles of us, we home bake 3 loaves of bread daily, and put a major emphasis on the quality and presentation of our breakfasts, 99% of our guests LOVE our breakfasts, and among other things, is one of the reasons our guests return time after time.

As you are American and we are aware that some American guests are not familiar with B&B's, although Rick Steve's does a fantastic job of educating travellers on what to expect. We can only suggest that you ask any future proprietors upon booking any questions you are worried about and if the building is suitable for your needs. This will hopefully avoid any upset on your behalf and avoid any future proprietors receiving negative reviews through a lack of knowledge of where you are booking.

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Reviewed 31 May 2011

We stayed for two nights in May and enjoyed it thoroughly. The room was quite comfortable, and there was a notebook with a map, restaurant recommendations and other advice waiting for us in the room. The next day, Dom even drew a map for us of his favorite pubs in the old city. The location is perfect--about 10-15 minutes walk from the walled portion of York. The next morning it was heavenly to wake to the smell of baking bread. They pride themselves on serving local, quality ingredients and it showed--it was one of the best breakfasts we'd had on our holiday. Highly recommend it.

  • Stayed: May 2011, travelled as a couple
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Thank Kayhawk53
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 May 2011

What a delightful place to stay. Within a very easy,comfortable walk into York (via back lanes). My room was small but more than adequate. The bed was fantastic - and I am fairly fussy! the bathroom too was great. Everything is extremely clean, the breakfasts are fantastic. Dom and Zoe are extremely helpful without being overwhelming. They went out of their way to assist and offer advice where they could. I felt extremely comfortable there and would highly recommend it. It is a very well run, clean establishment, with a lovely English ambiance. Good Luck Dom, Zoe and of course, the gorgeous Ollie.

  • Stayed: April 2011, travelled solo
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Thank MelbourneClare
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 May 2011

We had a very comfortable room. We booked a twin and received a family room, so a lot of extra space! We slept great, the room was quiet, overlooked the back. Everything was spotless. The bathroom was small but adequate, with some shelf space for our own toiletries; the only niggle was the small shower cubicle that was a bit slippery.

Zoe is a lovely person; very open and welcoming. (We only met Dom once; his turn with the baby Ollie!) And her breakfasts are wonderful too!

Overall a good choice for us. Good location, close enough (5-10 minute walk) to all that York has to offer for the tourist but in a quiet area. A very comfortable, cozy, happy feeling guest house.

  • Stayed: May 2011, travelled on business
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Thank cats2350
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 May 2011

This is a gem of a guest house, very central yet just far away to escape from the crowds.
We were made to feel at home in a very clean, well run guest house.
The breakfast, with home made bread was excellent and set us up for the day.
No hesitation in recommending. Good luck to Dom, Zoe and Ollie.

  • Stayed: May 2011, travelled with friends
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Thank sisterslancashire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 May 2011

St Raphael Guest House is a comfortable and welcoming place to stay during your visit to York. Zoe and Dom (who are new parents) are very kind, welcoming and generous with their time in offering sightseeing and restaurant suggestions. The home is beautiful, clean and recently remodeled. As others have said, the beds are very comfortable. The breakfasts are fantastic, and customized to each individual guest's requests. My only criticism would be the size of the rooms. We stayed in "The Shambles" (Rooms named after town areas) and it was a bit tricky to maneuver around the bed to get to our suitcases, which had to go on the floor in a corner under a sloped ceiling. For 2 tall people, it was kind of tight. I think the other rooms might have had a bit more space. The room next door was family sized and had a lovely view. If you need more space, you should inquire about this. However, everything in the room was clean and neat, and the bathroom was recently remodeled. We felt this B&B was a good value with great service.

  • Stayed: May 2011, travelled as a couple
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Thank MKS73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about St. Raphael Guest House

Address: 44 Queen Annes Road | Bootham, York YO30 7AF, England
Region: United Kingdom > England > Yorkshire > North Yorkshire > York
Amenities:
Free Breakfast Free Parking
Hotel Style:
Ranked #29 of 194 B&Bs / Inns in York
Price Range: £97 - £159 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — St. Raphael Guest House 3.5*
Number of rooms: 7
Official Description (provided by the hotel):
St. Raphael provides bed and breakfast accommodation in a fantastic location; a quiet cul-de-sac, just 400 yards from the heart of York. The Minster, the National Rail Museum, Jorvik, the Theatre Royal, and York's other major attractions, are all within 10 to 20 minutes walk. York Rail Station is 15 minutes walk. Car parking is free and guaranteed. Broadband Wi-Fi is free. All 7 Bedrooms are en-suite, with walk-in shower, toilet and wash basin. All rooms are light, airy, and welcoming, with fresh flowers and well-stocked hospitality tray. Awake each morning to the gorgeous aroma of warm, home-made, freshly-baked breads! ... more   less 
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Also Known As:
St. Raphael Guest House Hotel York

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