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“Well placed”

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Marmadukes Town House Hotel
Ranked #13 of 46 Hotels in York
Certificate of Excellence
Newcastle, United Kingdom
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Well placed”
Reviewed 25 February 2013

Stayed two nights at this hotel last week, February 2013. A well situated hotel, only an 8 minute walk to the York Minster. The hotel is comfortable and well furnished with an Edwardian feel to it. The room we had was in the attic area, it was quite small with only limited wardrobe space but very comfortable. It had a large en suite bathroom but did not have a shower, should you require a shower facility then it can be requested and if available the staff will accommodate. We will return to this hotel but next time I would know to request a room with a shower.
The staff are lovely and friendly.
Parking is limited and we were asked to leave our car keys with reception in case our car needed to be moved, this was not a problem.
The hotel only does breakfast but this was very good and had plenty choice.

Room Tip: Request a room with a shower.
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  • Stayed February 2013, travelled as a couple
    • Value
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    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank Michael S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marmadukes H, General Manager at Marmadukes Town House Hotel, responded to this review, 27 February 2013
Thank you for taking time out to leave feedback regarding your recent stay.
I am glad we were able to offer you such a comfortable stay.
As you mentioned in your review baths or showers may be requested at the time of booking so please do not hesitate to make your request on any future booking
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Traveller tips help you choose the right room.   Room tips (320)
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English first
Huddersfield, United Kingdom
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 25 February 2013

I had this weekend stay as a surprise birthday treat and it certainly was. The staff were all wonderful. Brekkie was fab especially loved the scrambled eggs with salmon, with no wating so very prompt nothing too much trouble. Loved our bedroom. Only one critiscm the loo at the bottom of the stairs seems to give off a smell that wafts up the staircase. Great time thanks for making it special. Would love to stay again.

Room Tip: Four poster front bedroom.
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  • Stayed February 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank rosemary r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marmadukes H, General Manager at Marmadukes Town House Hotel, responded to this review, 27 February 2013
Thank you for aking the time to leave us feedback regarding your recent stay. I am so glad you enjoyed your time with us. I agree with you regarding the salmon and scrambled eggs, they are rather delicious and I shall pass your comments back to our chef
I apologise for the slight whiff coming from the downstairs toilet. Unfortunately the automatic air freshener had jammed but this has now been rectified
I hope we can welcome you again in the future
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London
Level Contributor
47 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 24 February 2013 via mobile

We stayed for a long weekend using a Secret Escapes deal and overall were very pleased and impressed with Marmadukes hotel. It is nicely located just out of the main city centre but only a 10 minute stroll to the cathedral and city centre. It has a quiet location and only took 10 minutes to walk to the station by a signposted back street walk. The welcome when we arrived at Friday midday was so welcoming and friendly, which gave a good initial feel. The Deluxe Double room in the main building was a good size and the antique furniture was all tasteful and gave the room ambience. It was cold when we got in the room as no heating was on, but there was a fan heater in the cupboard for the room that warmed it quickly and once the radiators were on it stayed nicely warm when zero outside. The room was clean, although the main cupboard had a lot of dust on the top that needed cleaning. The bathroom was fine, although the shower had fine adjustments on the taps that took time to get right. The shower screen was quite dirty at the seal and toiletries were not replenished. The same for the tea, milk and biscuits in the room which were not refreshed on the second day. There was no DVD player that I thought was meant to be in the room, but for us not needed. Overall, a little more attention needed. Breakfast was good with quality produce. Staff were all friendly, although quick off the mark to remind that you needed to be out by 11am or they charge £15 an hour. These latter things were all small 'niggles' that did not affect our stay much - for a 'boutique' hotel that is small they were not expected though. Overall, with a deal, decent value and a good hotel that I would recommend and return to. Thank you for a lovely stay and well down to the staff who were most welcoming.

Stayed February 2013, travelled as a couple
Helpful?
Thank Mikeep69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marmadukes H, General Manager at Marmadukes Town House Hotel, responded to this review, 27 February 2013
Thank you for taking time out to leave us feedback regarding your recent stay. I am very happy that on the whole you had such a good break. I apologise for the niggles you describe and these have been passed on to the relevant departments to be looked into
I hope we get to welcome you again in the future
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dumfries
Level Contributor
76 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed 22 February 2013

Staff were very friendly and breakfast was delicious. I was however disappointed with the room - it stated 4 poster but was really a canopy bed. The furniture was on the whole faux old - looked good in a photo but not up close. Room was small and cold - I could feel draught from window. Handy for walking into city but I have been to better hotels which were just as handy for attractions.

  • Stayed February 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank simmag
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marmadukes H, General Manager at Marmadukes Town House Hotel, responded to this review, 25 February 2013
Thanks you for taking the time to leave a response. I am very sorry that the room you stayed in did not meet your expectations. All our items of furniture are antiques, sourced and bought throughout auction houses both at home and abroad. I appreciate that the marks of time do not show themselves in photographs but are all part of the furnitures history
The beds themselves are all individually handcrafted by the man who made the bed for the Harry Potter series and are all of different design.
We would love to welcome you back in the future and assign you to a room with a full four poster bed
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
liverpool
Level Contributor
65 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed 17 February 2013 via mobile

I will start by saying me and wife have stayed in several boutique hotels , and know what standard to expect for the price you pay , I'll start by saying the reception was very friendly and welcoming the breakfast was very nice and again the staff very helpful and polite , now for the room, we stayed in the loft suite and this is where it goes down hill the standard of house keeping is poor , the room is in need of a complete makeover the bathroom again all needs modernising the shower heads were filthy only one shower worked properly the extractor was hanging off the ceiling , all the mastic around the shower casing is falling out and is black , it all appears very run down , as I said I know what quality to expect for the price I pay , in the early hours of Saturday morning we were awoken by a loud banging noise this went on all night it sounded like a pump that was air locked , I mentioned it to the receptionist who informed they would checked out , to summarise our stay the staff were very helpful and welcoming , the room fell way below my standards

Stayed February 2013, travelled as a couple
Helpful?
1 Thank happy63Liverpool
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marmadukes H, General Manager at Marmadukes Town House Hotel, responded to this review, 18 February 2013
Thank you for taking the time to leave feedback regarding your recent stay. I am very sorry that the room fell below your expectations. The issues raised have been passed to our maintenance team and are being dealt with immediately. I appreciate this is a little late for you but should you wish to return please book with us directly and we will ensure you return stay lives up to your expectations
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Hartlepool, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 16 February 2013

My partner and I stayed at the Marmadukes Hotel for 2 nights in room 514. Its was about a 10 minute stroll into York which was perfect. We found the staff were friendly and very helpful, our room was large and elegant, as was the bathroom where our room had a bath but there was a hand shower and at time of booking we were asked if we had a preference. The room was also very clean, breakfast was fantastic where they were happy to serve to your liking. We would highly recommend and we hope to return again.

  • Stayed February 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Leanne B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marmadukes H, General Manager at Marmadukes Town House Hotel, responded to this review, 18 February 2013
Thank you for such lovely feedback. We are so pleased you enjoyed your stay and hope to welcome you again in the future
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Leeds, United Kingdom
1 review
Reviewed 15 February 2013

My friends and I enjoyed a weekend break in York earlier in the month and stayed at Marmadukes hotel which was conveniently situated only a 10 minute walk from the city centre. The staff were very friendly and approachable particularly the young lady on reception, Megan, who could not have been more helpful - providing us with a map, recommending places to go and was only too happy to book us a taxi to take us to our evening venue. The breakfast was superb and our rooms were spotlessly clean and I adored the roll-top bath in my room! - you can tell this boutique hotel prides itself on providing that touch of luxury for its guests! I will definitely be staying over again in the near future!

  • Stayed February 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rebecca B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marmadukes H, General Manager at Marmadukes Town House Hotel, responded to this review, 18 February 2013
Thank you for such lovely feedback. We are so pleased you enjoyed your stay and hope to welcome you again in the future
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Marmadukes Town House Hotel

Property: Marmadukes Town House Hotel
Address: 4-5 St. Peters Grove, York YO30 6AQ, England
Phone Number:
Region: United Kingdom > England > Yorkshire > North Yorkshire > York
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Suites
Hotel Style:
#8 Luxury Hotel in York
#12 Romantic Hotel in York
Price Range (Based on Average Rates): £
Hotel Class:4 star — Marmadukes Town House Hotel 4*
Number of rooms: 21
Official Description (provided by the hotel):
Located in a tranquil, residential street, Marmadukes Town House Hotel offers free Wi-Fi, characterful rooms and is just a 10-minute walk from York Minster and the Theatre Royal. All 21 en-suite bedrooms have been individually decorated with antique furniture and feature both tea/coffee making facilities and an en-suite bathroom with complimentary toiletries. The Park Restaurant has been awarded three AA Rosettes and serves a tasting menu. Guests can relax in the residents lounges or the private, walled garden to the rear of the property. Marmadukes Town House Hotel is just a 10-minute stroll from the historic city centre and picturesque Shambles shopping area. York Railway Station can be reached in a 20-minute walk. ... more   less 
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Also Known As:
Marmadukes York
Marmadukes Hotel York

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