I visited Marmadukes with my girlfriend on a romantic weekend away.
The hotel is in a very pretty side street just a 10 min walk from York city centre. Street noise is minimal.
Upon arrival we were shown to our room. First impressions were good although the bed wasn't quite the four poster we had booked (but it was comfy), more a bed with a canopy at the top.
However issues with the room became apparent:
The sash windows made lots of noise in the wind as they banged in the frame
The shower attachment in the bath wasn't even connected
Taps and a toilet seat that were poorly fitted
Cobwebs in the room
Poor quality coffee in the room
Bathroom window wouldn't stay open
Worst of all our second night there there was a wedding whose disco and associated noise didn't finish until 2am. We were not informed of this when we booked not when we arrived. We were instead located in a room above the noise. The hotel staff made no apparent effort to keep the noise down, allowing wedding guests to shout through the hotel at 2am.
All this for over £300!
Would we come back? Not sure. The location is great and the hotel had charm but the way it's marketed and the price charged really do set high expectations which weren't met.
There were other lovely looking hotels nearby which I think we'd try next time.
- Official Description (provided by the hotel):
- Located in a tranquil, residential street, Marmadukes Town House Hotel offers free Wi-Fi, characterful rooms and is just a 10-minute walk from York Minster and the Theatre Royal. All 21 en-suite bedrooms have been individually decorated with antique furniture and feature both tea/coffee making facilities and an en-suite bathroom with complimentary toiletries. The Park Restaurant has been awarded three AA Rosettes and serves a tasting menu. Guests can relax in the residents lounges or the private, walled garden to the rear of the property. Marmadukes Town House Hotel is just a 10-minute stroll from the historic city centre and picturesque Shambles shopping area. York Railway Station can be reached in a 20-minute walk. ... more less
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- Also Known As:
- Marmadukes York
- Marmadukes Hotel York