First impressions were great - lovely building with fab lounge and bar area.
The spa was not working -it seems that it never has been according to reviews! Our room was small - we payed for a deluxe one so expected it to be bigger! The bathroom was not very nice -a bit grubby and tired, with a small bath and shower over it. The bedroom had lovely old furnishings - but doors needed fixing and the wardrobe had the most riddiculous hangers inside -was impossible to hang anything in there. TV had terrible reception and half of the lightbulbs in the room needed replacing. The hot water kept dying right in the middle of my shower - not good when you are covered in shampoo! The fire alarm went off early on the Sunday morning and went on for about 10 minutes - waking everyone in the whole hotel! (some poor people ended up standing outside in very little clothing!) There was also an extractor chimney on the wall outside our room which kept making the most awful banging and clanging noise.
Our bed was not made after the first night of our stay - the duvet was just pulled over the bed. The sheets also had some mysterious stains on them...and were not of very good quality. The room was not service properly, towels and toiletries were not replaced or even tidied.
On the plus side - breakfast was really superb, one of the best I have tasted. Great bacon and lovely black pudding! We wanted to eat that night- but no bar menu -no food service which was advertised on thier website. The staff were very nice and very helpful.
Despite all of the little niggles - I did actually really like the feeling of this place. We would stay again. I do think that will a little more TLC Marmadukes could be really excellent. I hope the owners realise this and act upon comments placed on trip advisor. It really could be so special!
- Official Description (provided by the hotel):
- Located in a tranquil, residential street, Marmadukes Town House Hotel offers free Wi-Fi, characterful rooms and is just a 10-minute walk from York Minster and the Theatre Royal. All 21 en-suite bedrooms have been individually decorated with antique furniture and feature both tea/coffee making facilities and an en-suite bathroom with complimentary toiletries. The Park Restaurant has been awarded three AA Rosettes and serves a tasting menu. Guests can relax in the residents lounges or the private, walled garden to the rear of the property. Marmadukes Town House Hotel is just a 10-minute stroll from the historic city centre and picturesque Shambles shopping area. York Railway Station can be reached in a 20-minute walk. ... more less
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- Also Known As:
- Marmadukes York
- Marmadukes Hotel York