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Holme Lea Manor
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Reviews (272)
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45 - 50 of 272 reviews
Reviewed 9 February 2014

My Husband booked this Boutique Hotel as a treat for my 40th Birthday. The Victorian house is very impressive on arrival, and at £120 per night, it should be! However, when checking in we were told that there had been a problem with the room and some damage had been done by the previous occupants (Room 10 -Honeymoon suite). The shower head was torn from the wall and some ornaments had been smashed. On entering the room I noticed that the carpet was very grubby, and felt a bit exposed as this room looks over the car park. The staff told us they would have the issues sorted for when we returned from our trip into town. Unfortunately the room was still not up to standard. The shower had been fixed but gaffer tape was used to hold the tile in place. I decided to have a good look around the room and found Mould on all of the Voile curtains, a big brown stain on the ceiling (I notice this in another travellers photos) the toothbrush holder hanging off the wall and the heating not working in the bathroom. The sparkling lights not all working, and a honeymoon suite on the bottom floor? How odd! My husband complained about this and we were offered a discount and a new room in the attic (room 7). This was a much nicer room, however, just small things took the shine off this. Again mould in the bathroom. Very grubby in the corners of the shower and bath. Mould around the window frames which explained why the Velu was open when we entered. Dust and grime around the door frames, and wallpaper coming off the walls. The whole bathroom just needs a good clean with some bleach! It's just lazy housekeeping and isn't worth the £100 per night that we paid. I can honestly say that the 3 Premier Inns we have used recently were cleaner and better value for money.

On a plus note, the staff were pleasant and apologised for the inconvenience caused. The breakfast was lovely and the room well equipped with Tea, Coffee and complimentary toiletries.

The location was great, in a nice area.

Unfortunately I would not recommend this Hotel due to the poor cleanliness and grubby decor.

Please take on board the issues raised by myself and other travellers.

  • Stayed: February 2014, travelled as a couple
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Thank Emma R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 February 2014

This is the fifth time we have stayed at the Holme Lea Manor over the last 4 years. The service, location and facilities mean that this is our first choice of accommodation when visiting York.

The little extra details, such as offering an ice bucket and glasses during our stay really make the difference.

Thank you again to all for making our time in York special.

Room Tip: Look on the website as the rooms all offer different facilities.
  • Stayed: January 2014, travelled as a couple
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Thank oldfishes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 January 2014

Beautiful character building, friendly staff however not sure it warrants its 4 star rating at present, we stayed in room 10- honeymoon suite, very spacious and lovely bath and shower, there were some points that let it down though, the carpet is grubby and stained in places, there is a light fitting hanging down and not all bulbs worked, there wasn't any bottled water and although it said to ask for a bottle of tap water in the brochure when we did ask the lady appeared puzzled and gave us a glass of water. The bathroom sink is pointless, its so tiny its unusable. The room is also on the ground floor and so next to the breakfast room and very noisy in the morning, I have just noticed helen C's comments and the faults she points out have not been rectified- such a shame.

Room Tip: Check your room is not on the ground floor.
  • Stayed: January 2014, travelled as a couple
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Thank Keryl C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 January 2014

Just like to say a BIG Thankyou to Jane mainly who served us our breakfast everyday whilst we were staying at Holme lea manor guest house. The room was lovely and spacious, the bed was comfortable and the room was lovely and clean and warm.

Also to the rest of the staff who work really hard refreshing our room daily.
Lovely place, staff cant do enough for you. A ten minute walk to the city and everything you need is there.
would defo recommend a visit to this guest house if your coming to York.

Thankyou once again for making our holiday very homely and warm.
keep up the good work.

Geraldine and Martin

Room Tip: Four poster bed upstairs was really lovely room apart from toilet seat that was lose.
  • Stayed: January 2014, travelled as a couple
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Thank Geraldine S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 January 2014 via mobile

We have visited York for the first time and have stayed in this excellent hotel for the past 3 nights
The hotel is very near the centre allowing to leave the car and walk into and around York
The room was very comfortable and warm and quiet
Breakfast was excellent and my wife who is vegetarian could have a vegetarian version of a "Full Yorshire Breakfast" that kept us going until the evening meal
The staff are very polite and helpful we will definitely stay again

Stayed: January 2014, travelled as a couple
Thank davemuttram
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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