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“Outstanding attention to detail”
Review of Hotel du Vin York

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Hotel du Vin York
Ranked #17 of 47 Hotels in York
Certificate of Excellence
Reviewed 30 July 2013

My husband and I got married at this beautiful location in July 2013. Right from the time of booking to the wedding day itself the staff couldn't have done any more to make us feel special. Their attention to detail was amazing and they went over and above to accommodate our requests and wishes which ensured our day was perfect. We feel an honorary part of the Du Vin family and hope to return every year on our anniversary!

  • Stayed: July 2013
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Thank otherbecky78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,077 - 1,083 of 1,562 reviews

Reviewed 30 July 2013

Been to numerous hotels in York. Excellent decor, perfect location for centre and race course. Staff superb. Made the day even better. Easy to find. Very good selection for breakfast and very nice too

  • Stayed: July 2013
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Thank 210,501
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 July 2013

Thank you for another great stay in York. We had two amazing rooms that met and exceeded the usual hotel room. The bedrooms were so comfortable with great beds, amenities and terrific bathrooms. Love the shower, must get one of those! The staff totally make this hotel, the Manager should be very proud. All the team in every area went above and beyond to make sure we were looked after and had everything we needed, so attentive and such natural service that is so difficult to find in hotels. Well done to you all. Breakfast is superb and the location ideal. Very much worth the extra you pay and you will soon see that its definitely value for money as soon as you walk in and are welcomed by the team. We will be back soon.

Room Tip: Try and get a 'Main House' room but some maybe 'snug' but with individual features s...
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  • Stayed: July 2013, travelled as a couple
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Thank TigerMoth1969
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 July 2013

We attended York races for the music evening (26/27 july2013), after the Friday night event we went to the hotel du vin for a meal which was superb by the way, scallops cooked perfectly and poached salmon cooked to perfection.

On the Saturday lunchtime we went back to the hotel and the staff remembering us from the night before asked if we had enjoyed the races so far, we were telling them it had been a perfect weekend apart from the fact that we had scattered the ashes of a family member on the bookmakers pitchers in 2007 and had a bench to remember that family member by, and at the beginning of the Friday evening we had placed a rose on their bench but at the end of the evening someone had stolen the rose, to our absolute surprise before we left on the Saturday they had a rose and freesia bouquet made up for us to replace the stolen one, we were to say the least overwhelmed by the care and concern of this establishment and especially their staff to not only their paying guests but their general patrons.

we cannot praise this establishment and especially its staff enough.

  • Stayed: July 2013, travelled as a couple
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Thank racingfanatic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 July 2013

I've stayed in a number of 5* luxury properties around the world, and there's no doubt that the 4* Hotel du Vin in York could easily hold their own if you were to compare them directly on the quality of service. The team were effortlessly discreet, going above and beyond to make sure there was nothing more they could do to make our stay any better.

It's been said that the truest test of customer service is how things are dealt with if they don't go entirely to plan. I can't praise the team highly enough for how they resolved some issues that occurred during our stay. If you want impeccable service in an understated luxurious location, book a stay here immediately. We certainly can't wait to go again!

  • Stayed: July 2013, travelled as a couple
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Thank tiaralovestoast
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 July 2013

Lovely room, fabuous bed. Particularly enjoyed ending the evening with a glass of Oban and an Havana in the (heated) outdoor covered cigar shack.
Everything just as it should be for the price, hence 4*. Staff courteous and helpful.

Stayed: July 2013, travelled as a couple
1  Thank Linus T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 July 2013

We're a young couple at 20 years of age and we stayed in the deluxe suite as a valentine's day treat, with full cooked breakfast. We paid £200 for one night which is a hell of a lot of money but after a lot of looking around it wasn't bad compared to other hotels in York.
We thought the room was gorgeous. It was absolutely huge, as was the bed - which was the comfiest bed I've ever slept in with the softest sheets! The view of the garden was lovely too. The bathroom was probably one of the best parts of the room with its deep free standing bath and monsoon shower. Had about 3 baths in 24 hours to make the most of it haha! The toiletries included smelled lovely and we liked the fluffy white towel dressing gowns. Breakfast was really high quality with a choice from a menu of hot breakfasts, plus access to the buffet of pastries, fruit, yoghurt, toast and freshly squeezed juice.
Only flaws would be the signal on the TV in the room, the light fittings had holes around them on the ceiling, and the price was quite a lot of just one night.
Saying that we'd really love to go back again we thought it was amazing, we thoroughly enjoyed our stay and exploring York!

  • Stayed: February 2013, travelled as a couple
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1  Thank Ukuleleee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel du Vin York

Address: 89 The Mount, York YO24 1AX, England
Region: United Kingdom > England > Yorkshire > North Yorkshire > York
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #17 of 47 Hotels in York
Price Range: £88 - £181 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel du Vin York 4*
Number of rooms: 44
Official Description (provided by the hotel):
Hotel du Vin & Bistro York is located in the tranquil area known as The Mount, close to the city's historic centre. This beautiful hotel in York city centre is housed within a Grade II-listed building that dates back to the early 19th century. Formerly a private home and an orphanage, the hotel houses 44 stylish bedrooms and suites, trademark bistro, bar and private dining rooms, along with a terrace, courtyard and inner forum for alfresco dining. York is a historic and beautiful city, believed to date back from Roman times. York is the county town of Yorkshire, perfect for a cultural getaway or a romantic weekend break that will inspire. ... more   less 
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