We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“very expensive”
Review of Hotel du Vin York

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Hotel du Vin York
Ranked #21 of 47 Hotels in York
Certificate of Excellence
Reviewed 31 July 2013

Overall the hotel was lovely and the room fantastic, however on check in I think we should have been informed about the times of breakfast and booking for the bistro, as when we came back from walking around we tried to book something to eat in the bistro and was told it was full, so ended up eating the complimentary crisps and nuts in the room. The bar prices are extortionate at £7.85 for a SMALL glass of wine, on leaving we were asked if we had anything from the mini bar, this was only found in a cupboard on checking our room for anything left behind on leaving, as was the tea making facilities which we would have loved when we woke up, as I said these things should have been pointed out on checking in, also the check in/out times are not very good at 3pm check in and 11am checkout, hardly anytime at all in our room at a cost of £250.00

  • Stayed: July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank CHRISSY42
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review
Reviews (1,522)
Traveller rating
Traveller type
Time of year
Language

1,036 - 1,042 of 1,523 reviews

Reviewed 31 July 2013

Stayed here as part of a wedding, the venue is fantastic and provides brilliant service throughout, the staff could not do enough to help you. Our wedding party had the place to ourselves so we could all really relax and let our hair down.

The food all day was fantastic(from what I remember!) and the breakfast the following morning was brilliant, plenty of choice of cooked and fresh goods.

The rooms are very nice too, very modern, clean and well kitted out with everything you would need. The bed in particular was amazingly comfortable!

The location of the hotel is perfect for sightseeing too, just on the edge of the city, I would definitely recommend it for that purpose.

The only niggle I would say about the hotel is that the drinks are a little pricey, the rooms are ordinarily quite expensive but for the centre of a big busy tourist city they are probably typical.

overall, a very impressive stay

Room Tip: I heard no complaints about any of the rooms
See more room tips
  • Stayed: July 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Robbuch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 July 2013

My husband and I got married at this beautiful location in July 2013. Right from the time of booking to the wedding day itself the staff couldn't have done any more to make us feel special. Their attention to detail was amazing and they went over and above to accommodate our requests and wishes which ensured our day was perfect. We feel an honorary part of the Du Vin family and hope to return every year on our anniversary!

  • Stayed: July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank otherbecky78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 July 2013

Been to numerous hotels in York. Excellent decor, perfect location for centre and race course. Staff superb. Made the day even better. Easy to find. Very good selection for breakfast and very nice too

  • Stayed: July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank 210,501
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 July 2013

Thank you for another great stay in York. We had two amazing rooms that met and exceeded the usual hotel room. The bedrooms were so comfortable with great beds, amenities and terrific bathrooms. Love the shower, must get one of those! The staff totally make this hotel, the Manager should be very proud. All the team in every area went above and beyond to make sure we were looked after and had everything we needed, so attentive and such natural service that is so difficult to find in hotels. Well done to you all. Breakfast is superb and the location ideal. Very much worth the extra you pay and you will soon see that its definitely value for money as soon as you walk in and are welcomed by the team. We will be back soon.

Room Tip: Try and get a 'Main House' room but some maybe 'snug' but with individual features s...
See more room tips
  • Stayed: July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank TigerMoth1969
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 July 2013

We attended York races for the music evening (26/27 july2013), after the Friday night event we went to the hotel du vin for a meal which was superb by the way, scallops cooked perfectly and poached salmon cooked to perfection.

On the Saturday lunchtime we went back to the hotel and the staff remembering us from the night before asked if we had enjoyed the races so far, we were telling them it had been a perfect weekend apart from the fact that we had scattered the ashes of a family member on the bookmakers pitchers in 2007 and had a bench to remember that family member by, and at the beginning of the Friday evening we had placed a rose on their bench but at the end of the evening someone had stolen the rose, to our absolute surprise before we left on the Saturday they had a rose and freesia bouquet made up for us to replace the stolen one, we were to say the least overwhelmed by the care and concern of this establishment and especially their staff to not only their paying guests but their general patrons.

we cannot praise this establishment and especially its staff enough.

  • Stayed: July 2013, travelled as a couple
    • Value
    • Service
Thank racingfanatic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 July 2013

I've stayed in a number of 5* luxury properties around the world, and there's no doubt that the 4* Hotel du Vin in York could easily hold their own if you were to compare them directly on the quality of service. The team were effortlessly discreet, going above and beyond to make sure there was nothing more they could do to make our stay any better.

It's been said that the truest test of customer service is how things are dealt with if they don't go entirely to plan. I can't praise the team highly enough for how they resolved some issues that occurred during our stay. If you want impeccable service in an understated luxurious location, book a stay here immediately. We certainly can't wait to go again!

  • Stayed: July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank tiaralovestoast
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these York hotels
0.5 mi away
The Grand Hotel & Spa
0.9 mi away
Hotel Indigo York
Hotel Indigo York
#3 of 47 in York
1,384 reviews
0.8 mi away
The Parisi Hotel
The Parisi Hotel
#1 of 47 in York
651 reviews
Show Prices
Show Prices
Show Prices
0.4 mi away
The Principal York
The Principal York
#11 of 47 in York
1,379 reviews
1.6 mi away
Middlethorpe Hall & Spa
0.8 mi away
Dean Court Hotel, BW Premier Collection
Show Prices
Show Prices
Show Prices

Been to Hotel du Vin York? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel du Vin York

Address: 89 The Mount, York YO24 1AX, England
Region: United Kingdom > England > Yorkshire > North Yorkshire > York
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #21 of 47 Hotels in York
Price Range: £92 - £217 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel du Vin York 4*
Number of rooms: 44
Official Description (provided by the hotel):
Hotel du Vin & Bistro York is located in the tranquil area known as The Mount, close to the city's historic centre. This beautiful hotel in York city centre is housed within a Grade II-listed building that dates back to the early 19th century. Formerly a private home and an orphanage, the hotel houses 44 stylish bedrooms and suites, trademark bistro, bar and private dining rooms, along with a terrace, courtyard and inner forum for alfresco dining. York is a historic and beautiful city, believed to date back from Roman times. York is the county town of Yorkshire, perfect for a cultural getaway or a romantic weekend break that will inspire. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, TripOnline SA, Odigeo, Hotels.com, Expedia, Lastminute, Ebookers, getaroom.com and HotelsClick so you can book your Hotel du Vin York reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing