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“Fantastic treatment” 5 of 5 bubbles
Review of Hotel du Vin York

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Hotel du Vin York
Ranked #16 of 46 Hotels in York
Certificate of Excellence
Level Contributor
3 reviews
“Fantastic treatment”
5 of 5 bubbles Reviewed 7 March 2014

This was our second attempt at staying at this hotel (first time didn't have a brilliant experience and fed this back). Second time could not have been better! Our faith in Hotel du Vin has been well and truly restored. The manager and all of his team are clearly very customer focused.

The staff were very attentive from the outset at reception where they helped with all our requests. Dinner was lovely and again the staff were very attentive but not intrusive. The accomodation is lovely and the hotel is well located for the city centre. All hotels in this chain are of a very high standard, what sets York apart is the exceptional staff and their amazing customer service.

  • Stayed February 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Ferretsky
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,422 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (246)
Date | Rating
  • English first
  • French first
  • Japanese first
  • Spanish first
  • Any
English first
Chichester, United Kingdom
Level Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 5 March 2014

This is a outstanding hotel on customer service, stunning rooms and very good food. We cannot thank hotel du vin in york enough for making our trip special.
The staff were very welcoming on arrival and staff in the restaurant were so polite and very well trained.
The rooms are of a high standard and cleanliness.
We highly recommended this hotel.

  • Stayed March 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Hillier1234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Birmingham
Level Contributor
163 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
5 of 5 bubbles Reviewed 5 March 2014

Located just outside the city walls and within walking distance of the railway station the Hotel du Vin is perfect for a visit to the historic city of York. It's a luxury hotel so it isn't cheap but worth every penny in my opinion.

The front of house staff are brilliant, friendly and efficient with nothing being too much of a problem. The rooms are excellent, very comfortable with good beds, lovely bath and shower and good cosmetics. Great flat screen tv too.

The restaurant is top notch. A good menu with a lot of choice all excellently cooked. For example one evening I had a lovely rack of lamb cooked to perfection with an intense mint sauce. The wine list is very good indeed. The breakfasts are superb with a great cold buffet and a good range of cooked options too. The restaurant staff are very helpful and efficient.

The hotel does have some parking but it is limited. This is the norm in York which is not designed for the car! We travelled by train and that is what I would recommend to others. You can't get around York by car so why take one?

Room Tip: The standard rooms are great so no need to upgrade.
See more room tips
  • Stayed March 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Covenant
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Whitley Bay, United Kingdom
Level Contributor
277 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 168 helpful votes
5 of 5 bubbles Reviewed 4 March 2014

We decided too have a stay over in York, so I choose the Hotel du vin and what a lovely hotel it is with great service from the front of house team who were very helpful to the restaurant staff.
The rooms are spacious and immaculate with the nice views overlooking the gardens. You require a taxi into the centre of York as it's 8 mins by taxi and approx 20 mins walking.
I would highly recommend thus hotel to anyone 10/10

Room Tip: Overlooked the Gardens we stayed in the Yering Suite.
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  • Stayed February 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank timsc-62
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Edinburgh, United Kingdom
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 27 February 2014 via mobile

Have stayed here twice now and both times the hotel has been fantastic. The rooms offer everything you need and are always of a high standard. One complaint is the second time we stayed, a few of the individual pieces of furniture were a bit worn and could be replaced but that's just being picky.
Breakfast is also very good with a lot of choice and something for everyone. Wouldn't hesitate to stay here again

Stayed February 2014, travelled as a couple
Helpful?
Thank Stacey H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cheshire
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 26 February 2014

We stayed one night in the Hartenberg superior room which was lovely. Nice big freestanding bath in the room, complimentary nespresso machine and all the facilites you could require. The bath room was well appointed with a huge walk in monsoon shower with complimentary toiletries and fluffy robes.

We ate in the bistro from the plat du jour menu in the evening which was lovely. Our only complaint really was that the main did not come with any veg as advertised. However the staff were attentive and friendly.

Breakfast in the morning was AMAZING! Pastries, fruit, cereals, freshly squeezed juices, toast, and a lovely and well cooked full english breakfast....., we would stay again for the breakfast alone! Again the staff were great.

The staff even arranged some surprise cakes and a lovely message in our room to wish us a happy anniversary and birthday- such a lovely touch! Thank you! All the staff were friendly, kind and helpful- we would definately recommend this hotel du vin and would stay again.

Excellent location, just 10 minutes walk from York centre.

  • Stayed February 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank BambiPrincess
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 24 February 2014 via mobile

We booked the HDV York because some friends bought us a gift card for Christmas.
As it was a treat for our anniversary we chose to book a superior room and were impressed with the size of the room and the amenities available. The bed was comfortable and there was everything you need for a weekend away as a couple (including a roll top bath in the bedroom). Bathroom was well stocked with toiletries and the tea and coffee facilities includes fresh milk.
We dined in the Bistro on Friday evening and we were glad that we chose the Chateaubriand as it was lovely. Simon on the bar was knowledgable and friendly.
Both Emily and Michelle from reception were helpful and quick to rectify any queries we had. Thank you.
Our only complaint would be that because we were at the back of the hotel, there was a lot of noise from the bin men on the Friday morning when they were emptying the glass at around 7am - Not a pleasant way to be awoken!

Stayed February 2014, travelled as a couple
Helpful?
Thank Weebleme
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel du Vin York

Property: Hotel du Vin York
Address: 89 The Mount, York YO24 1AX, England
Region: United Kingdom > England > Yorkshire > North Yorkshire > York
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #16 of 46 Hotels in York
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Hotel du Vin York 4*
Number of rooms: 44
Official Description (provided by the hotel):
Hotel du Vin & Bistro York is located in the tranquil area known as The Mount, close to the city's historic centre. This beautiful hotel in York city centre is housed within a Grade II-listed building that dates back to the early 19th century. Formerly a private home and an orphanage, the hotel houses 44 stylish bedrooms and suites, trademark bistro, bar and private dining rooms, along with a terrace, courtyard and inner forum for alfresco dining. York is a historic and beautiful city, believed to date back from Roman times. York is the county town of Yorkshire, perfect for a cultural getaway or a romantic weekend break that will inspire. ... more   less 
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