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“Impeccable service”
Review of Hotel du Vin York

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Hotel du Vin York
Ranked #21 of 47 Hotels in York
Certificate of Excellence
Reviewed 11 August 2014

I recently went for a Sunday meal at Hotel Du Vin for an anniversary with my boyfriend.
When we arrived we had a drink at the bar before our meal, the gentleman serving, Josh, made us some very impressive cocktails, taste and attention to details was incredible.
The food was delicious, we had four courses and each one was amazing, for the price the portions were enormous! The waiters/waitress and bar staff were very attentive and really made our visit all the more special.
We had a fabulous time and will be certainly be going back again soon.

  • Stayed: August 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
4  Thank KellyJAshton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Steven H, General Manager at Hotel du Vin York, responded to this reviewResponded 13 August 2014

Thank you for writing the 100% positive review of Hotel du Vin York. It was great to read and especially I would like to thank you for the mention you gave to Josh. I assure you he will be rewarded for your comments.

I hope we can welcome you back very soon.

Kind regards,

Steven

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821 - 827 of 1,523 reviews

Reviewed 11 August 2014

We went for a Wedding and enjoyed the specially discounted rate. This being the case we expected a little room, but how wrong were we. Stopping in "Chapel Down" it was a large suite with an equally large bathroom. The room was nicely dressed as was the entire hotel. There is a carpark but it doesn't have a massive amount of space . Breakfast was included and we had a very nice Cooked full english.

Its is also worth saying the the wedding food was fantastic and shows they know their food should you want to use the Bistro.

Room Tip: We were in the main original building but there are additions so might be worth checking , I don'...
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  • Stayed: August 2014, travelled as a couple
    • Value
    • Location
    • Service
Thank Chris P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Steven H, General Manager at Hotel du Vin York, responded to this reviewResponded 13 August 2014

Thank you for taking the time to write this great review of Hotel du Vin York. I was really happy to read about your experience and the fact that you enjoyed our facilities but more importantly the Wedding.

I hope we can welcome you back to the hotel in the near future.

Kind Regards

Steven

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Reviewed 11 August 2014

We were expecting a lot from this name. The place is nice, however the rooms are small and plain. The restaurant is a big disappointment: fantastic wine list and a great sommelier, but that's where it ends. Boring, plain food, sloppy service and an unwelcoming atmosphere. Will not return.

Stayed: August 2014, travelled as a couple
1  Thank Amikisz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Steven H, General Manager at Hotel du Vin York, responded to this reviewResponded 13 August 2014

Thank you for taking time out to write your review of Hotel du Vin. I was sorry to hear of your disappointment with the team and would be keen to discuss the experience further. Please feel free to contact me at the hotel any time.

Kind Regards

Steven

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Reviewed 9 August 2014 via mobile

Many thanks to all the staff for another fantastic stay. We left our first hotel in York after the first night and were extremely relieved that your receptionist gave us the last room after we turned up on spec. The next two nights stay at your hotel were fantastic. We felt safe and enjoyed our clean and comfortable room which was between the back entrance and the atrium restaurant. Despite the location it was calm, quiet and private with no noise issues from people heading to breakfast or leaving the hotel. The hotel is in a great location and the car park is secure. The rooms feel luxurious with lovely extras and the service from staff was second to none. We love the Hotel du Vin and have stayed before for a special occasion. It really is a great stay where you get what you pay for. We hope to be back again soon!

Stayed: August 2014, travelled as a couple
2  Thank Frankie30
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Steven H, General Manager at Hotel du Vin York, responded to this reviewResponded 13 August 2014

Thank you for this 5 out of 5 review! I Know all the team at the hotel will be pleased to read it. Your positive comments mean a lot and it makes all the hard work worth while.

Kind Regards,

Steven

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Reviewed 7 August 2014

I've been attending regular business breakfast meetings at Hotel du Vin in York for some time. The meeting rooms are of a very high standard, tastefully decorated and comfortable. The food is very good and excellent value. Service is professional and the staff are always friendly and helpful. If you need a meeting space in the city then I'd definitely recommend checking out HdV.

Room Tip: These comments refer to the meeting rooms rather than bedrooms.
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  • Stayed: August 2014, travelled on business
    • Rooms
    • Cleanliness
    • Service
Thank Gavin M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Steven H, General Manager at Hotel du Vin York, responded to this reviewResponded 13 August 2014

Thank you for taking the time to write your great review of Hotel du Vin York. It is great to know we can cater well for business and pleasure stays alike!

Looking forward to welcoming you back to the hotel very soon.

Kind Regards,

Steven

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Reviewed 7 August 2014

I attend a networking meeting twice a week at Hotel du Vin York and the breakfast is always lovely and one I always look forward too, along with the networking, of course!

I also enjoy either holding/attending meetings or bringing my laptop and working here, it's peaceful with nice surroundings. Working or having a meeting sitting in the sunshine is wonderful.

It's perfect for small meetings/training events and dinner parties.

  • Stayed: August 2014, travelled on business
    • Location
    • Cleanliness
    • Service
1  Thank AnneHeaden
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Steven H, General Manager at Hotel du Vin York, responded to this reviewResponded 13 August 2014

5/5 thank you so much for your positive and kind review! It is great to read and also to share with the team such glowing feedback.

Hope to see you in the Hotel again soon

Kind Regards

Steven

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Reviewed 5 August 2014

We loved our recent weekend stay at the Hotel du Vin. The staff were so friendly and helpful and our room was tastefully decorated and very spacious. The breakfast was delicious and the choice was both impressive and appetising. We really missed it on our return home! We are very grateful to the staff at the Hotel du Vin for making our first visit to York so memorable. We would not hesitate to book a stay here again.

  • Stayed: July 2014, travelled with friends
    • Value
    • Location
    • Service
Thank Limoncello2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Steven H, General Manager at Hotel du Vin York, responded to this reviewResponded 26 August 2014

Thank you for taking the time to write this great review of Hotel du Vin York. It is always super when we get 5/5 reviews and will ensure the team get to see your comments.

Once again thank you for your comments and we hope to welcome you back to HdV in the near future.

Kind regards,

Steven

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel du Vin York

Address: 89 The Mount, York YO24 1AX, England
Region: United Kingdom > England > Yorkshire > North Yorkshire > York
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #21 of 47 Hotels in York
Price Range: £92 - £217 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel du Vin York 4*
Number of rooms: 44
Official Description (provided by the hotel):
Hotel du Vin & Bistro York is located in the tranquil area known as The Mount, close to the city's historic centre. This beautiful hotel in York city centre is housed within a Grade II-listed building that dates back to the early 19th century. Formerly a private home and an orphanage, the hotel houses 44 stylish bedrooms and suites, trademark bistro, bar and private dining rooms, along with a terrace, courtyard and inner forum for alfresco dining. York is a historic and beautiful city, believed to date back from Roman times. York is the county town of Yorkshire, perfect for a cultural getaway or a romantic weekend break that will inspire. ... more   less 
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