We arrived on Xmas day afternoon, tired after a long drive from Sussex. Check in took a long time as they seemed to be under-staffed; however, any smidgen of irritation immediately vanished when we were informed with a smile that they had upgraded us to a suite (de Trafford).
De Trafford was indeed lovely, with a gigantic bed, a large tub (in the main room) and a glorious bathroom. The shower was especially impressive, it had a very large shower head and it truly felt like standing under a waterfall. Although they charged £29 for a half bottle of champagne we still went for it. How could we not lie in that tub together and sip champagne? Absolute decadence! Breakfast the following morning was OK, but I do think that in order to call a breakfast continental more of continent should be included. Some more savoury options for instance, such as ham and cheese, would be a good start. Also the toaster apparently needs to be mended because the toast was either just bread (i.e. not toasted at all) or burnt.
We also found it surprising that the hotel had not put down any sand or grit on the icy and treacherous paths from the car park to the hotel. Dangerous!
We decided to have dinner in the bistro on Boxing Day evening and this was the great disappointment of our stay. Having eaten at the Hotel du Vin in Brighton on countless occasions and always enjoyed the delicious food and first class service, this was a real let down. The service at York was slack with a complete lack of attention to detail. Empty glasses were left on the table, water glasses were not topped up. And my steak was so tough I had to send it back. At the end they also decided to add a bottle of wine to our bill that we had not had, and when we pointed this out the waitress simply said: "Ok, I'll take it off". No apologies. A real shame.
All in all the stay was very enjoyable, and we're already thinking of staying here again next year. But we will definitely not dine at the bistro again.
- Official Description (provided by the hotel):
- Hotel du Vin & Bistro York is located in the tranquil area known as The Mount, close to the city's historic centre. This beautiful hotel in York city centre is housed within a Grade II-listed building that dates back to the early 19th century. Formerly a private home and an orphanage, the hotel houses 44 stylish bedrooms and suites, trademark bistro, bar and private dining rooms, along with a terrace, courtyard and inner forum for alfresco dining. York is a historic and beautiful city, believed to date back from Roman times. York is the county town of Yorkshire, perfect for a cultural getaway or a romantic weekend break that will inspire. ... more less
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