I arrived too late (6pm) to get one of the hotel's allocated parking spaces, receptionist seemed a little unhelpful and fairly unknowledgable about York public parking. My bedroom was vey nice, decor and furnishings were stylish. Bathroom was disappointing, no better than a budget hotel, also bathroom could have been cleaner, the shower gel dispenser didn't work for example. Breakfast next morning was excellent and the staff there seemed organised and efiicient, keeping the hot buffet table very well stocked. Because of the very limited parking I'd be unlikely to stay at this hotel again even though I visit York fairly often.