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“There's a charge for that!”
Review of Hotel 53

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Hotel 53
Ranked #31 of 46 Hotels in York
London, UK
Level Contributor
50 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
“There's a charge for that!”
Reviewed 9 January 2011

I've been looking forward to writing this review since I came back from York.

The hotel is situated slightly off the beaten track and you might be forgiven for thinking that you're in a bad part of town - it's not bad, it's just a bit run-down. The hotel, however, is a brand new development - opposite a Travelodge. And you'll be pleased you stayed there as it's a very nice property. You'll be surprised that it's only a 3-star. The hotel very much is a destination of choice for young couples - you can make of that what you will. Staff are welcoming and friendly. Breakfast is offered as a discounted optional extra for those who have booked on a room-only basis. It's still expensive at nearly £8.

As noted by other travellers, the place is absolutely immaculate. The room was spotless and it was very encouraging to see. The bathroom (shower only, no bath) was simple but clean and adequate, the bed was comfortable and of high quality. Perhaps the only let down was a blind rather than curtains across the windows which is rather a telltale sign of the hotel's three-star status. Some proper bedside tables would be a good addition too. Largely speaking - and despite the fact the hotel is close to a main road - you'll get a good night's sleep.

Facilities wise is a different matter. The free wifi didn't seem to be available in the room I was staying. Both the restaurant and the bar are quite clinical - they could do with being made a bit more welcoming. The front desk also doubles as the bar itself, in an ingenious space-saving effort. A skeleton room service operates which runs during main meal times and not outside of those hours. It's better than nothing and the tray charge is very modest.

However the big let-down - and the reason for the review title - is this: You can't use, open or touch anything without being warned about a fee for misuse. The windows have stickers warning about misuse fines, when you enter the room the first thing you spot is a no smoking sign (the sentiment I agree with) with warnings about cleaning fines. You are warned about additional fees for check-out tardiness. When you arrive, you even sign a form which warns about the cancellation charge. This is amusing as you wouldn't be signing the check-in documents if you had cancelled!

Most of these extra costs are well known to seasoned travellers as they are common across almost all hotels so it is not necessary ram them in customers' faces. I've noticed that hotels end up putting up warnings everywhere when they've had their "fingers burned" by previous customers. This hotel would benefit from the skills of a marketing manager or copywriter to soften the message somewhat. You want to feel welcome and not feel like the hotel is trying to trip you up to make a fast buck.

But the big question is whether I would stay there again? I would. Despite the irritations, above, it's a good hotel. A solid three-star property with four-star aspirations.

  • Stayed January 2011, travelled solo
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank pixel79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
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Traveller tips help you choose the right room.   Room tips (249)
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English first
Norwich, United Kingdom
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 9 January 2011

The restaurant served the best food I had ever had, and included a free bottle of wine with dinner. The service couldn't have been better!
However, the hotel was opposite a Wetherspoons and as we stayed at the weekend, the pub-goers were roaming the streets in the early hours shouting and singing. This was only a problem as we were situated at the front of the hotel, so ask for a room nearer the back.
Overall though, the hotel was beautiful and very close to the city centre which was great for us as tourists!

  • Stayed September 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank imjustpeachy89
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dunfermline, United Kingdom
Level Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 5 January 2011

We've just stayed at Hotel 53 as a New Year treat for my son's birthday and would highly recommend the experience. We had the family room on the first floor (room 112) which was clean, modern and has a large double bed and a sofa bed which the kids slept in and was very comfortable. The room doesn't have a wardrobe but it does have a shelf with coat hangers underneath and drawers, so you have to be organised with your clothes, especially with young children. The bathroom was great with a powerful walk-in shower that was piping hot. The room has a flat screen TV, a wall heater and the free tea, coffee and biscuits were constantly being replenished during our stay. Only noise we heard during our stay were bottles being emptied into the bin early one morning - apart from that it was very quiet. The staff were very helpful - storing some birthday helium balloons for us overnight and sorting out parking arrangements for us. I'd agree with other comments that they're not intrusive but quietly efficient. Location is also good with only a 5-10min walk into the centre and very close to York castle museum.

  • Stayed January 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank GraniteCity86
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manchester, United Kingdom
1 review
Reviewed 3 January 2011

We stayed at Number 53 for the New Year Weekend 2010 and found it to be a very pleasant experience from the start to finish! The hotel doesn't have a carpark but we parked 5mins walk away in a secure carpark and with the hotel discount it cost us £8 for 3 days which was brill. The city centre is a small 5-10 min walk away down a quietish road but we felt quite safe. The rooms are very modern and clean and the complimentary toileteries are of a very good standard. The breakfast was excellent and the staff are constantly filling the dishes up with fresh hot food. Staff are not all over you but were there when needed and very efficient. Highly recommended !!

  • Stayed December 2010, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Service
Helpful?
Thank Lollyloz469
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leeds
Level Contributor
27 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 3 January 2011

The hotel is a step up in design from a premier inn type of hotel. The car parking situation is confusing. The rooms are adequate though the bed felt like a queen size bed and a tad chilly. The carpet was kewl and the shower good.

  • Stayed December 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank flecka
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manchester, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 30 December 2010

I could not make my booking at the hotel due to 12inches of snow. I was unable to get any money back, which i didn't really expect but i thought they might be kind and try change it for another day that they had no booking for. However i just got an extremely blunt response and the hotel obviously doesn't believe in friendly customer service. Would advise not to pay for hotel when booking until you actually get to a hotel!

  • Stayed December 2010
    • Service
Helpful?
2 Thank JennyA89
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Newcastle upon Tyne, United Kingdom
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 15 December 2010

We stayed two nights at hotel 53 for a romantic trip to York. Our double room cost just £65 a night and was perfect for our needs. The room was large, with a very comfortable king-sized bed. The room was clean and tastefully decorated in a modern style which makes a nice change from the chintz one all too often encounters.

We ordered breakfast in bed for one, which was more than enough food for the two of us and was served promptly.

The staff were efficeient rather than efusive but that suited us just fine.

All in all I doubt we could have found better value in York.

  • Stayed December 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DrShuggy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel 53

Property: Hotel 53
Address: 53 Piccadilly, York YO1 9PL, England
Phone Number:
Region: United Kingdom > England > Yorkshire > North Yorkshire > York
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #31 of 46 Hotels in York
Price Range (Based on Average Rates): £
Hotel Class:3 star — Hotel 53 3*
Number of rooms: 100
Official Description (provided by the hotel):
Hotel 53 is in a central location within the city walls and is a short walk from York's major attractions. The hotel's clean, modern exterior is complemented by elegant interior design, creating an atmosphere of stylish simplicity. Whether you're taking a short break, staying with us for a little longer or on business you'll feel immediately at ease at Hotel 53 York. At Hotel 53, we aim for individuality and flair, with the most modern facilities to ensure that our guests receive a warm and professional service throughout their stay. ... more   less 
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Also Known As:
Quality Inn York
53 Hotel York

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