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“Amazing!”
Review of Bella Italia York

Bella Italia York
Ranked #176 of 976 Restaurants in York
Price range: US$9 - US$21
Cuisines: Italian, Mediterranean
More restaurant details
Restaurant details
Good for: Child-friendly, Groups
Dining options: Lunch, After-hours, Dinner, Breakfast, Reservations
Description: Within walking distance of the beautiful York Minster, Bella Italia provides the city of York with a delightful taste of Italy. Part of the well known Bella Italia restaurant group with outlets across the UK, this York branch represents the company well. Diners can choose from the well priced set menu featuring a good selection of Italian dishes to the extensive a la carte menu with its numerous pizza and pasta options such as the Pollo Piccantina pizza topped with sweet roasted peppers, onions, spicy chicken, smoked mozzarella and fresh chillies or the Penne Marco Polo - penne pasta with duck sautéed in a plum sauce. The all Italian wine list is always a winner and Peroni and Moretti take care of the beers.
Reviewed 3 weeks ago via mobile

So me and my boyfriend came last night, due to his sister buying us both a two course meal for my birthday which was a while ago, could not fault the food what so ever! I was very surprised as I went to the Clifton Moore one a few years back, which I wasn't too impressed with. Me and my boyfriend both really enjoyed our food! And our waiter Bence was so lovely and so attentive! He was so nice and helpful! He asked if we were celebrating anything and I said my birthday and explained it was a while back, he threatened to sing joking around. And then when he brought my dessert out he had stuck a candle in it and said 'I won't sing but happy birthday', which I thought was an absolutely lovely personal touch, considering I'd explained my birthday was a while ago, food and service were both excellent! Would 100% recommend!!

1  Thank emily217217
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 4 weeks ago via mobile

Dined here loads of times, & every time its amazables, recommend it to anyone.
Service is fab, food is fab & so r the cocktails.

3  Thank jay jay h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago

Six of us went here for our friends birthday, the staff put out balloons and decorations on the table.We ordered steaks and marinara and they were cooked to perfection.Then we had dessert of Sicilian lemon cheesecake which was delicious, all washed down with a very nice red wine.The evening was an absolute delight,many thanks to the great staff for their attentive service

3  Thank iainbevan49
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile

Very disappointed with the food. Asked for extra garlic to be told they had run out of garlic except garlic butter!
Ordered a garlic bread. All that I could taste was over cooked butter. Was supposed to have cheese on bur they must have forgotten to put it on.
The pizza was very dry and really tasteless. I looked around and the guy next to me was struggling to cut and eat his cos it was so dry.
We got a refund for the garlic bread.
Last time we had an excellent meal.
Won’t be in a rush to return.

Thank BessieBridlington
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BI Guest Experi... S, Guest Relations Manager at Bella Italia York, responded to this reviewResponded 2 weeks ago

Hiya,

Thanks for your review, we appreciate your feedback.

We are very disappointed to hear this most recent visit did not meet the same excellent standards of your previous excellent visit with us.

All the team at Bella York will too be disappointed to learn of this. If you would to pick this up with us directly, please do contact us at social@bellaitalia.co.uk with a copy of your review. We would welcome the chance to look into it further and hopefully try and restore your faith in us again,

Ciao for now

Bella Italia.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 weeks ago via mobile

A visit to Bella Italia normally delivers on expectation. A return to York failed to deliver. The waiter was pleasant and did apologise a simple order of two pizza’s and a burger took almost 50 minutes. A couple who came in after us had finished their meal before we had been served. I was within 2 minutes of walking out. Well below my and any reasonable expectation. Must do very much better

Thank Martin P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BI Guest Experi... S, Guest Relations Manager at Bella Italia York, responded to this reviewResponded 2 weeks ago

Hi Martin,

It is always disappointing to learn of guest visits that have failed to deliver truly Bella experiences, experiences you have come to expect after many great ones. Something has obviously gone wrong that has affected our normal standard of perfectly paced, attentive and accurate service.

If you would like to follow this up directly with us, please do contact us at social@bellaitalia.co.uk with a copy of your review.

We hope we get another opportunity to prove to you and your taste buds we are truly Bella than the rest

Ciao for now

Bella Italia.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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