We booked a 2 night stay through KGB. Arrived Friday and was shown to room 7 which was looking a little tired. The wall and ceiling paper in one corner was coming away possibly a result of damp. The vinyl floor covering in the ensuite shower room was poorly fitted. The WC cistern didn't fit and was away from the wall with a piece of wood behind it. The extractor fan was full of months of dust. We had barely warm showers Saturday morning and evening. The clean hand towel on Saturday smelt of not being dried fully before being folded. The bed was comfortable for us. We cannot complain about the food, the breakfast was good although the full english did state that it had tomatoes and mushrooms plural but the plate only had single. The smoked haddock and poached egg was tasty. After eating something out during the day on both Friday and Saturday we only had room for hot sandwiches in the evening, these were filling and tasty. Mixed reviews of the staff. The older ones were pleasant and helpful but younger ones although pleasant and helpful they showed inexperience with dealing with clients in the hotel industry, Although to be fair this is typical of the younger generation. Would have been upset if we had paid full price for the stay. Would eat there again but not sure I would stay unless room No7 had a make over. Don't know the state of the other rooms.
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