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“Basic but functional”

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Park Inn by Radisson Northampton
Ranked #9 of 29 Hotels in Northampton
Reviewed 5 September 2013 via mobile

Stay here 2 to 3 times a year. Pretty basic and breakfast is not great. Last time there, I used the gym and found that very good. Will be there again in 72 hours time!! Hopefully it will have improved some more.

  • Stayed: March 2013
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Thank Enda K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PI_Northampton, Manager at Park Inn by Radisson Northampton, responded to this reviewResponded 9 November 2013

Dear Enda,
We appreciate you taking the time to write your review. This gives us the opportunity to review the situation and correct any deficiencies we may have in our service. I hope you have seen the changes that we have made to our breakfast offering since your last visit. Our goal is to ensure fresh food is provided and that each item is available for all of our guests. I hope that the positives during your stay will convince you to stay with us again and that we will get the opportunity to meet and exceed your expectations. With kind regards, Joe Dias Operations Manager

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488 - 494 of 545 reviews

Reviewed 5 September 2013

Paid £145 for a one night stay and they had the nerve to charge £5 to park the car for the night. Is in a 'grotty' area, cant be seen from the road so difficult to find. The room was quite small, beds and pillows good. Booked a double but got a twin room, I like to get what I book! Everything clean except the shower head which is almost ceiling height so no-one had bothered to clean it for an age. Toiletries supplied but very poor quality so take your own. OK hotel for a one night stay but wouldnt want to stay longer. Car park charge really annoyed me!

  • Stayed: September 2013, travelled as a couple
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1  Thank travellingbrummie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PI_Northampton, Manager at Park Inn by Radisson Northampton, responded to this reviewResponded 9 November 2013

Thank you for reaching out and writing your review. We regret to hear about your disappointment in the room you received twin instead of a double, we attempt to fulfil each of our guest’s requests to the best of our ability. We will discuss the conditions of shower head with our staff to ensure all guest rooms are up to Park Inn by Radisson standards, please be assured that the shower heads are cleaned and descaled thoroughly as this is part of our compliance procedure. As we are a city centre location our car park is managed by an external company who charge £12.50 for overnight parking, as a hotel we extend a discounted rate of £5 to our resident guest. I hope that the positives during your stay will convince you to stay with us again and that we will get the opportunity to meet and exceed your expectations. With kind regards, Joe Dias Operations Manager

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Reviewed 29 August 2013

Good hotel with in town location. Desk service, room quality and breakfast all very good BUT they appear to have gone wrong when they contracted out the gym and pool to 'Innactive'. The pool had been out of action (again) and according to the local members I talked to, this wasn't uncommon! The sport company 'Innactive' apparently live up to their name when it comes to maintence! Having selected this hotel because of the leisure facilities , I won't be going back!

  • Stayed: August 2013
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Thank qualtyman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PI_Northampton, Manager at Park Inn by Radisson Northampton, responded to this reviewResponded 9 November 2013

We apologize you were not satisfied with the leisure facilities. We appreciate you taking the time share your experience. Your comments are valued, and we have made a significant investment in the pool area and the issue is now resolved. We look forward to welcome you again!

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Reviewed 28 August 2013

I was on expenses but great location, short walk into town, very clean and friendly. Restaurant great food, great service , great room, great breakfast. I loved the small gym, pool, sauna made overnight visit a little special than another soulless type business hotel. The bar was nice too, lacked real ales only critical thing.

  • Stayed: August 2013, travelled on business
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1  Thank Stevee17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PI_Northampton, Manager at Park Inn by Radisson Northampton, responded to this reviewResponded 6 November 2013

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay at the Park Inn by Radisson Northampton and would certainly look at provisions to meet your request. We look forward to your next stay.

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Reviewed 25 August 2013 via mobile

Amazing big hotel with all the mod cons you would expect from a big chain hotel, bar, gym,the works. Room 317 I was in was massive.
Wifi and big LCD tv in room, bed very comfortable and spacious shower. Smack bang in the centre with loads of bars and shops. Staff were very friendly and always there to help. Definitely will stay again. Wasn't too expensive as I booked through late rooms.

  • Stayed: August 2013
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Thank craig k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PI_Northampton, Manager at Park Inn by Radisson Northampton, responded to this reviewResponded 6 November 2013

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay at the Park Inn by Radisson Northampton. We look forward to your next stay.

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Reviewed 24 August 2013

Stayed 3 nights whilst watching County cricket at the County Ground. Needed to have a car to get to ground. Easy walk into the central part of town. Hotel had excellent facilities, good bar area, and nice menu. Free wifi in rooms.

  • Stayed: August 2013, travelled as a couple
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Thank Faberge36
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PI_Northampton, Manager at Park Inn by Radisson Northampton, responded to this reviewResponded 6 November 2013

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay at the Park Inn by Radisson Northampton. We look forward to your next stay.

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Reviewed 18 August 2013

Very kind personnel, the room is pretty large even if not huge. The cleanliness is perfect, very good A/C system, good noise insulation. Light room with a nice big window. The bed is perfect, mattress, pillows, sheets are extremely comfortable. The breakfast is complete and the food quality is good. It is very near to the city centre, even if in a quiet area. Less than a minute and you are in the hystorical centre. Intenet Free packet is really working! No need to upgrade to premium. Skype is working pretty well even with the included connection. I am here for a business trip but I can reccomend this hotel for any kind of customer.

  • Stayed: August 2013, travelled on business
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Thank AleB187055
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PI_Northampton, Manager at Park Inn by Radisson Northampton, responded to this reviewResponded 6 November 2013

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you have enjoyed your stay at the Park Inn by Radisson Northampton. We look forward to your next stay.

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Additional Information about Park Inn by Radisson Northampton

Address: Silver Street, Northampton NN1 2TA, England (Formerly Northampton Moat House)
Phone Number:
Region: United Kingdom > England > Northamptonshire > Northampton
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#5 Luxury Hotel in Northampton
Price Range: £57 - £130 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Park Inn by Radisson Northampton 4*
Number of rooms: 146
Official Description (provided by the hotel):
Recently refurbished with a £1 million investment, the town's only full-service hotel offers discerning travellers a sumptuous hotel experience. Located 200 metres from the town centre and less than 1 kilometre from public transport, this hotel offers unmatched convenience to all the popular sites of Northampton. All 146 of our modernly-furnished rooms include conveniences like coffee provisions and flat-screen LCD televisions. Renovations in our Buckingham Suite and 32 Superior bedrooms offer immaculate, like-new accommodation. The casual atmosphere of RBG Bar & Grill invites guests to enjoy a delicious meal of grilled favourites like steaks and burgers. As part of our full-service offerings, hotel guests enjoy complimentary access to Pace Health Club where they can use amenities like the lap pool, sauna, steam room and Jacuzzi. Our Northampton hotel also offers 12 chic meeting spaces suitable for any type of gathering with capacities of 6 to 600 guests. ... more   less 
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Also Known As:
Park Inn By Radisson Northampton Hotel Northampton
Northampton Park Inn
Park Inn Northampton
Park Inn By Radisson Northampton Northamptonshire

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