First I must say the elderly lady who greeted us was pleasant and helped us to keep a large birthday cake cool in the kitchen fridge. Also the English breakfast was large and filling, but not at all elegantly presented.
That's the good part over. We were a group of five in three rooms, all in the main building. All rooms were atrociously hot, with bathroom radiators stuck on full blast and the two rooms at the front had filthy sash windows that opened about six inches at the top. Cleanliness was poor, dusty surfaces and grimy bathrooms with discoloured grout, thick limescale around the shower door and the shower head - totally unneccesary. There were even some hairs (unidentified I might add!) on the wall...The decor and is very dated and whilst clean but dated is acceptable, dirty is not. The furnishings are practical but could easily be made more appealing.
The hotel bar did not even have bottled water to purchase nor Diet Coke in any form - odd!
The whole place has seen far better days which is sad but something really needs to be done to modernise. It is actually the grimest place I've stayed in memory. I acknowledge it is not a boutique hotel (I'm not sure it's title of hotel is really appropriate) but the £65 room rate felt expensive considering the conditions.
Fortunately we had spent the previous night at another hotel nearby and only had to endure one night. Our disappointment about the rooms were so numerous that we didn't bother raising any, we just settled up and left. It's a concern that whoever cleans and/or checks the rooms finds the standard suitable for guests; I don't think a complaint on check out would have made the slightest difference alas... I would suggest only staying as a last resort.
- Official Description (provided by the hotel):
- The hotel is family run and has been established for over 35 years. We can cater for all needs, and there is a secure car park on site. There is also an extensive range of beers, wines and spirits available in the bar. ... more less
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- Also Known As:
- The Langham Hotel Northampton, Northamptonshire