I know that you do not pay much for the food here but this is a customer facing service and as such the staff were miserable and unhelpful! When we arrived the place was half empty yet we were told there would be a half hour wait, the truth was no one was clearing any tables, in fact the staff didn't appear to be doing much at all. When we did go and get our food we again had to wait for the surly chef to appear. Then we were served a meagre ration of meat. The vegetables were soaked in grease, except for the cauliflower cheese that had little to no sauce. After our meal we looked at the dessert menu, again we were ignored. So we decided to go and pay our bill. The manager (also miserable) was on the phone and we assumed when she had finished she would serve us, no wrong again, even though she saw us she walked away. So we had to wait for another surly looking member of staff to come and get our bill! We thought they must be short staffed, but no we were told they were one man down. This is the tip if your job makes you that miserable go get another I'm sure Toby (not Toby jug) would not be at all happy to see this place!
- Also Known As:
- The Thorplands Toby Northampton, Northamptonshire