Went to a wedding reception here, the air con was not put on all night and staff kept reasssuring us it was on until 0130 when they realised we were right but we only had venue till 0200. The temp outside was in mid 20s!
During the speeches the bride had to ask staff to fill champagne glasses up which they did but it was plain to see they were not happy about it. There was no one willing to hand out the drinks on arrival and no one willing to serve us at the bar. Only 1/4 of the food was put out after the speeches.
We also stayed in a room there in which we had to ask for the room to be tidy and changed on arrival. The venue cost over £6000 and nothing promised by management was delievered. We have complained to the grange but have serious doubts anything will be done about the poor service. Would have better service at a local pub!
Would not reccomend this place to anyone.
- Also Known As:
- Brampton Grange Northampton, Northamptonshire