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Ibis Hotel Northampton Centre
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Reviews (735)
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394 - 399 of 735 reviews
Reviewed 4 April 2014

While it's definitely a hotel room, and a clean one, there's much left to be desired.
It's probably more equipped for staying in after a night out, rather than a few days on business.

The TV had a system to play music through from your phone but it didn't work.
I had to request more hangers as there was only one in the wardrobe.
No iron in the bedroom, but a single one for the floor at the end of the corridor. It didn't have a steam option, but reception managed to find me one that did.
The WiFi was free, but it wasn't a usable speed.
I was told there was a gym on the 4th floor but I couldn't see it. I'd been told it was £5 to use anyway.
Breakfast was absolutely packed - an uncomfortable experience. I wanted some scrambled eggs but they looked fairly off-putting.

Overall, a poor experience. To their credit, the staff were polite and helpful. I doubt I'd stay here again though.

  • Stayed: March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Alastair C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IbisNorthamptonGM, General Manager at Ibis Hotel Northampton Centre, responded to this reviewResponded 28 April 2014

Thank you for taking time to review our hotel and give us feedback regarding your stay with us.

Im sorry that you had issues during your and I want to assure you that they will be addressed.

I appreciate all feedback that we receive from out guests, whether its is positive or negative to ensure that we provide the best level of service and facilities to our guests.

Kind Regards

Jonathan Meeson
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 April 2014

Prices advertised online ranged around £49, got charged £82 plus car parking when we arrived off the street. One of two lifts weren't working, hair dryer broken and TV didn't work. Lots of street noise but complimented by a comfortable bed.

Stayed: April 2014, travelled with friends
Thank Steve B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IbisNorthamptonGM, General Manager at Ibis Hotel Northampton Centre, responded to this reviewResponded 28 April 2014

Thank you for taking time to review our hotel and give us feedback regarding your stay with us.

Im sorry that you had issues during your stay but Im glad that you found the bed comfortable.

I appreciate all feedback that we receive from out guests, whether its is positive or negative to ensure that we provide the best level of service and facilities to our guests.

Kind Regards

Jonathan Meeson
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 March 2014

  • Stayed: March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
IbisNorthamptonGM, General Manager at Ibis Hotel Northampton Centre, responded to this reviewResponded 28 March 2014

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 25 March 2014

I stayed at the Ibis in Northampton as I was having a night out with the girls and as we all live in different places throughout the country we thought this would be a great place to stay.
The rooms were large and the facilities were great.
My only issue was that our room was on the main road, which was pretty noisy the next morning when we woke up.

  • Stayed: March 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank IlonaGT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IbisNorthamptonGM, General Manager at Ibis Hotel Northampton Centre, responded to this reviewResponded 28 March 2014

Thank you for taking time to review our hotel and give us feedback regarding your stay with us.

I appreciate all feedback that we receive, whether positive or negative to ensure we provide the best level of service and facilities that we can give to our guests.

Kind Regards

Jonathan Meeson
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 March 2014

  • Stayed: March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
IbisNorthamptonGM, General Manager at Ibis Hotel Northampton Centre, responded to this reviewResponded 28 March 2014

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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