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“A minutes walk to the shops”

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Ibis Hotel Northampton Centre
Ranked #17 of 29 Hotels in Northampton
Reviewed 10 July 2014

I stayed here with my daughter when we went to see Sir Tom Jones, it was the only hotel that had rooms left. Although the room was basic, it had absolutely everything that much more expensive hotels have and it was very very clean! Breakfast was in an eating area (cafe style/restaurant) the choice was good, and because the food trays were quite small they were constantly refilled with fresh food, nothing was dried out, there was a coffee machine offering whatever coffee you choose to have (from latte to espresso) , it was so much nicer than the usual filtered coffee on offer in so many hotels. When we arrived the receptionist drew a little map to an eatery that we wanted to try, and later on a different receptionist printed out google map directions to the venue we were going to. The service in this hotel was excellent and I really wanted to give this hotel 5 stars but felt that I couldn't only because of lack of amenities. If you want good friendly service and a base beside the center I would strongly recommend this hotel.

  • Stayed: July 2014, travelled with family
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Thank winnieport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IbisNorthamptonGM, General Manager at Ibis Hotel Northampton Centre, responded to this reviewResponded 25 July 2014

Thank you for taking time to review our hotel and give us feedback regarding your stay with us.

I am very glad to hear that you were happy with your stay, It really helps motivate the team when we get nice feedback about our guests experiences.

Thanks again.

Kind Regards

Jonathan Meeson
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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337 - 343 of 692 reviews

Reviewed 7 July 2014

I stayed here a couple of times whenever I travel to Northampton for business. The hotel location is very close to the train station and the main City Centre. The hotel itself is budget as expected, average service. It can be a bit dodgy walking around late evenings. Random guys roaming around outside selling weed and all sorts!

Room Tip: Avoid roaming outside late night!
  • Stayed: October 2013, travelled on business
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Thank Michael P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IbisNorthamptonGM, General Manager at Ibis Hotel Northampton Centre, responded to this reviewResponded 25 July 2014

Thank you for taking time to review our hotel and give us feedback regarding your stay with us.

I appreciate this feedback, whether its is positive or negative as it helps us provide the best level of service and facilities to our guests.

Kind Regards

Jonathan Meeson
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 June 2014 via mobile

It's an Ibis, let's face it they are what they are but if you want to stay in the city centre you can't go wrong with this one. The main thing is the hotel is secure, you can't access the rooms via the lift without a key card so you don't get no random people of the street walking about. The rooms are pretty clean and the breakfast is fair but for £7.90 it should be. The two things I wasn't that happy about are the parking that's a £5 charge and doesn't accommodate vans and the receptionist that checked me in was shocking and did not want to help me whatsoever. But if the price is right and you want to stay in Northampton city centre it's the place to be, just don't forget the price of breakfast and parking on top of the room rate.

  • Stayed: June 2014
    • Value
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Thank thecluedupcontractor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IbisNorthamptonGM, General Manager at Ibis Hotel Northampton Centre, responded to this reviewResponded 27 June 2014

Thank you for taking time to review our hotel and give us feedback regarding your stay with us.

Im sorry that you had issues during your and I want to assure you that they will be addressed.

Your feedback is appreciated, whether its is positive or negative as it helps ensure that we provide the best level of service and facilities to our guests.

Kind Regards

Jonathan Meeson
General Manager

Kind Regards

Jonathan Meeson
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 June 2014

Stayed here recently with my partner for two nights whilst visiting family ect.

This is a very basic hotel. Staff are polite. On our first nights stay we were awoke about 3/4 in the morning by people loudly returning to their rooms.

On the morning we were due to check out the fire alarms went off a few times. We got up to evacuate then they stopped, then went off again? A little confused we went downstairs to be told it was a practice. Obviously we appreciated the need for testing but we weren't informed.

Overall a decent enough stay for what we needed - only really slept in the room and got ready. Didn't spend much time there at all.

  • Stayed: June 2014, travelled as a couple
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Thank Elli2021
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IbisNorthamptonGM, General Manager at Ibis Hotel Northampton Centre, responded to this reviewResponded 27 June 2014

Thank you for taking time to review our hotel and give us feedback regarding your stay with us.

Im sorry that you had issues regarding other guests and the fire alarm. I appreciate this feedback, whether its is positive or negative as it helps us provide the best level of service and facilities to our guests.

Kind Regards

Jonathan Meeson
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 June 2014

We recently stayed for two nights as we were going to a wedding. The hotel experience was terrible. The room hadn't be set up for a family so we then had to move rooms. My daughter is scared of lifts so we took the stairs to the third floor. Clearly this has not been finished as there was no carpet paint or even working lights after the second floor. But there was a pile of sick on the floor!. The rooms are too hot to sleep in, you can hear every little noise through the walls. There wasn't much point complaining as the staff didn't speak a lot of English. Overall a terrible experience.

  • Stayed: June 2014
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2  Thank beatle123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IbisNorthamptonGM, General Manager at Ibis Hotel Northampton Centre, responded to this reviewResponded 27 June 2014

Thank you for taking time to review our hotel and give us feedback regarding your stay with us.

Im sorry that you had issues during your and I want to assure you that they will be addressed. Unfortunately this building was not designed with stairways, only fire escapes, hence the rather bare strairs. Im sorry that your daughter was scared of lifts and therefore had to use the fire escapes.

I appreciate all feedback that we receive from out guests, whether its is positive or negative to ensure that we provide the best level of service and facilities to our guests.

Kind Regards

Jonathan Meeson
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 June 2014

Clean and comfortable. Definitely got my money's worth. Accommodations are a little spartan, but this is a budget hotel. Marta at the front desk is an absolute joy, and is extremely helpful with any and all requests.

  • Stayed: June 2014, travelled on business
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Review collected in partnership with Ibis Hotels
Thank NameNamerson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IbisNorthamptonGM, General Manager at Ibis Hotel Northampton Centre, responded to this reviewResponded 27 June 2014

Thank you for taking time to review our hotel and give us feedback regarding your stay with us.

I very much appreciate your kind feedback and I will ensure Marta gets to see this nice feedback.

Thanks again.

Kind Regards

Jonathan Meeson
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 June 2014

I stopped here last week for a night on buisness and had a great night sleep. The staff were very helpful and friendly, the hotel is in a great position close to the station and great for exploring Northampton. Would defiantly stay again.

Stayed: May 2014, travelled on business
Thank David N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IbisNorthamptonGM, General Manager at Ibis Hotel Northampton Centre, responded to this reviewResponded 27 June 2014

Thank you for taking time to review our hotel and give us feedback regarding your stay with us.

I am really happy to see that you enjoyed your stay with us. Its really motivating for the team to hear such nice comments.

Kind Regards

Jonathan Meeson
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Ibis Hotel Northampton Centre

Address: Sol Central Marefair, Northampton NN1 1SR, England
Phone Number:
Region: United Kingdom > England > Northamptonshire > Northampton
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Style:
Ranked #17 of 29 Hotels in Northampton
Price Range: £46 - £81 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Ibis Hotel Northampton Centre 2*
Number of rooms: 151
Official Description (provided by the hotel):
Ibis Northampton Centre is conveniently located in Northampton Town Centre, just five minutes walk from the train station, and less than ten miles from the M1 Motorway. The hotel offers 151 comfortably appointed rooms with en-suite bathrooms, flat-screen TVs, and high-speed internet access. The hot buffet breakfast is served from 6:30am – 10am daily and the café bar serves hot meals 24 hours a day. Located in the ‘Sol Central’ complex the hotel is in the heart of the town with a cinema, gym and restaurants next door. Guests can workout or relax in the Topnotch health club above the hotel for just £5 per person. Sol Central also offers secure parking with direct access to the hotel for only £5.50 per day for hotel residents. ... more   less 
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Also Known As:
Accor Hotel Northampton Centre
Ibis Northampton
Ibis Hotel Northampton Centre Northamptonshire

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