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“Can't believe I didn't find ths place sooner”

Imperial Oriental Restaurant
Ranked #85 of 516 Restaurants in Northampton
Cuisines: Chinese, Asian
More restaurant details
Restaurant details
Good for: Groups, Child-friendly, Business meetings
Dining options: Lunch, Dinner, After-hours, Full Bar, Reservations, Seating, Serves Alcohol, Takeout, Waitstaff
Description: This used to be called The New Imperial Oriental Restaurant but their business card reads just Imperial Oriental Restaurant. (Visited 2 wks ago). They have an e-mail site: Imperialoriental@hotmail.com and their phone number is 01604 627111 / 621211
Long buckby
Level Contributor
136 reviews
59 restaurant reviews
common_n_restaurant_reviews_1bd8 83 helpful votes
“Can't believe I didn't find ths place sooner”
Reviewed 27 December 2013

Ive lived in the area for 13 years and only found thus place a few weeks ago!.
Great fresh cooked Chinese served in a pleasant environment at reasonable cost...what more can you ask for???

Visited December 2013
Helpful?
1 Thank Cas194
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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75 reviews from our community

Visitor rating
    46
    17
    3
    7
    2
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Northampton, United Kingdom
Level Contributor
4 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
“Still fantastic after all these years!”
Reviewed 12 December 2013

Contrary to some of the other reviews here, my last dining experience on Saturday and following the rugby, was excellent. we were running late and so i called to let them know and this was no problem. When we finally arrived the place was full but our table was waiting for us. The food as ever was excellent. the variety on offer, for example, over the Wok Inn, is massive and there has to be something there for everyone with so many regions of Asia covered. We especially love the starters with all of the little bits of fried spring onion and garlic to pick at. the duck is fab and the mains are wonderful. I live about 45 minutes away and so it is not always easy to get in to Northampton but if it's Chinese and it's Northampton, it has to be the Imperial Oriental every time. Great food, very good service and a decent price.

Visited November 2013
Helpful?
2 Thank rawe06
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
86 reviews
52 restaurant reviews
common_n_restaurant_reviews_1bd8 83 helpful votes
“Never again!”
Reviewed 17 November 2013 via mobile

Ok I feel quite sad about this to be honest, having been a faithful diner here 1-2 times a month after the Wok Inn changed hands and became terrible, but it's over!
Came here tonight and were the only diners. Service was non existent and I kept having to ask the waiters to come over. The noodles were swimming in oil with a lovely pool at the bottom of the dish. Utterly inedible and the prawn crackers stale. Even worse was when I told the loud gum chewing youth he told me they had no fresh crackers!
Then proceeded to charge me and question me when I said I wasn't paying for the noodles. Told him that his customer service had also been rubbish to which he shrugged and chewed his way off into the sunset! Bye imperial only tolerated your terribly decorated zero atmospheric hovel cos I loved the squid. At least I might lose weight now!

  • Visited November 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
6 Thank Queenraf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Northampton, United Kingdom
1 review
common_n_restaurant_reviews_1bd8 4 helpful votes
“poor customer service”
Reviewed 16 November 2013

we had a meal for a works leaving party and it was the worst customer service I had ever received. There were two options for eating. A all you can eat menu for £17 or a A La Carte. Our table opted for the all you can eat apart from myself as I had various dietary issues. I explained this and asked for the a la carte. This request was refused based on the fact that I may help myself to the buffet food that would be brought out to the rest of the table. My reply was that I could not eat various foods and that if I could not order what I want I would not be eating anything all night. The waitress then asked what I wanted in a rude manner. I was then ignored for the rest of the night by the staff, not once asking if I wanted to eat anything else or if they could help. I had to wait an hour for my main. This treatment was so disappointing, I had never felt so unwanted in a restaurant. It should be pointed out that the rest of the table spent around £200 so my request could have been accommodated with more respect. A restaurant I would not recommend to anyone.

  • Visited November 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
4 Thank H4MNC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Northampton, United Kingdom
Level Contributor
11 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
“Excellent dining experience”
Reviewed 28 October 2013

Went here for a birthday celebration We were greeted with a warm welcom and seated straight away. We were asked if we would like to order drinks whilst we browsed the menu prior to ordering.Our drinks were with us soon after ordering them and we were not rushed when placing our order. We ordered from the A la carte menu and had mixed starters which were excellent and then our main meals delicious absolutely faultless and had desserts and liqueur coffees The wine we ordered was good and reasonably priced. We were looked after very very well by the waiting staff especially Mae. You cannot beat this resturant for food quality,service value and friendliness. To be honest other chinese resturants in the area could do with learning from The Imperial just what excellent customer service is and how to provide it A great evening with great food wine and service Thank you to you all and see you all again very soon

  • Visited October 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Rimms007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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