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“Good but Breakfast could do with improvement”

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Holiday Inn Express Northampton M1, Jct 15
Ranked #5 of 29 Hotels in Northampton
Certificate of Excellence
Colchester, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Good but Breakfast could do with improvement”
Reviewed 5 November 2013

Friendly staff, Nice clean, comfortable room and comfortable beds although slighty noisy because of a loud fan somewhere in the hotel and the wind, not much they can do about that. However the breakfast was slighty disappointing as you only get sausages, beans and scrambled egg. Where's the Bacon and tomatoes?

  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Allison G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sarah V, General Manager at Holiday Inn Express Northampton M1, Jct 15, responded to this review, 10 November 2013
Dear Allison G,

Thank you for your feedback, I was happy to read that overall your stay was positive however disappointed that you were not happy with the breakfast offering.
Due to our Brand positioning within the IHG family, we are unable to offer a full English breakfast. This is however offered at the Holiday Inn hotels. Our breakfast is a free offering, whereas at the Holiday Inn's the price for breakfast does vary.

We hope that when visiting Northampton again in the future, you still chose to stay at the Hotel.

Thank you

Sarah
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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443 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (57)
Date | Rating
  • Dutch first
  • English first
  • French first
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English first
Poole, United Kingdom
Level Contributor
93 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed 3 November 2013

We have stayed in this hotel before and as before we haven’t got a bad word to say about this place. As always we were greeted by a friendly member of staff and checked in fast and efficiently. When we got to our room the sofa bed hadn’t been made up. After a phone call to reception a second room was given to us by a very apologetic member of staff who offered us a complementary drink from the bar. The room was your usual basic standard for this brand but very comfortable. The breakfast was nice, again for what you pay for the room. We use this hotel to visit local relatives so will use this hotel again; in fact other members of our family will also be staying here soon on our recommendation.

  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Neil W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sarah V, General Manager at Holiday Inn Express Northampton M1, Jct 15, responded to this review, 10 November 2013
Dear Neil W,

I was delighted to read about your recent stay at the Holiday Inn Express Northampton.

We are always excited when our visitors chose to stay with us again and again

We hope to see you again in the near future.

Many Thanks

Sarah
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Moira, United Kingdom
Level Contributor
378 reviews
93 hotel reviews
common_n_hotel_reviews_1bd8 183 helpful votes
Reviewed 30 October 2013

Clean comfortable and smart, still feels new though it had been built when we last lived in the area 5 years ago.Nice airy breakfast room and bar area.
Only problem was that we could not cool the room down, aircon only reaches 18 degrees and the duvet was heavier than we use in the winter, a lighter weight option would be useful.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GandC_UK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sarah V, General Manager at Holiday Inn Express Northampton M1, Jct 15, responded to this review, 1 November 2013
Dear GandC_UK,

Thank you for taking the time to post your review about the Holiday Inn Express Northampton.

We always enjoy reading about our Guests stays and are delighted when they have experienced a positive time.

If you ever experience any concerns on your next visits, please do bring them to the attention of the team who will be happy to help.

We look forward to seeing you again in the future

Sarah
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Newcastle, United Kingdom
Level Contributor
69 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed 26 October 2013

We broke our 400 mile journey at the Holiday Inn Express last night. We chose it for its proximity to the M1 (2 mins). We were pleasantly surprised. The room had a double bed and sofa bed, good sized en-suite, and comfortable furnishings. We checked in at 11pm so had a large glass of wine (£6.09) and went to bed.

There was free wifi which we were pleased with. The free breakfast was very good. Cereal, warm croissants, toast, yoghurt, fruit, tea/coffee, mini muffins, fruit juices. The hot breakfast selection was sausages, scrambled egg and beans. Limited but tasty, filling and you get what you pay for, right?

We would definitely recommend and will be staying here again.

  • Stayed October 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ailene M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sarah V, General Manager at Holiday Inn Express Northampton M1, Jct 15, responded to this review, 1 November 2013
Dear Ailene M,

Thank you for your kind comments about your stay at the Holiday Inn Express Northampton. We are delighted when we read that our Guests are impressed by our service and are thrilled that you will return in the future.

Thank you

Sarah
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
47 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 23 October 2013

We went there as a group for a weekend, the staff were great and very helpful, the facilities were good and a fantastic time was had by all.
We would recommend this hotel to the rest of our friends as we had a good party time and no mess to clean up

  • Stayed August 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Pete C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sarah V, General Manager at Holiday Inn Express Northampton M1, Jct 15, responded to this review, 26 October 2013
Dear Pete C,

Thank you for your great comments from your recent stay. We always enjoy reading our reviews and are delighted when we have been able to meet the expectations of our Guests.
We hope when traveling, or visiting family in Northampton you chose to stay with us again in the future.

Many Thanks

Sarah
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Stoke on Trent
1 review
Reviewed 22 October 2013

A very nice hotel but the menu is limited and the ironing situation (have to go to a room on level 1) is not great to ay the least.
However, my stays are really enhanced by Hannah who really looks after me and makes me very welcome every time I stay here. She really deserves an employee of the month award and is truly a great asset to your hotel, Please pass on ,y comments and thanks to Hannah.

  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Andrew W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sarah V, General Manager at Holiday Inn Express Northampton M1, Jct 15, responded to this review, 26 October 2013
Dear Andrew W,

Thank you for your comments from your stay at the Holiday Inn Express Northampton. I was delighted to read that Hannah helped enhance your stay through her warm welcome. She is a true asset to the great team I am privileged to work with. We have a reward scheme at the Hotel which I will ensure Hannah is rewarded for your nice comments.
With regards to our Ironing facilities, this is an area which we are looking to develop in the new year.
We look forward to seeing you again very soon.
Many Thanks
Sarah
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tintwistle, United Kingdom
Level Contributor
169 reviews
95 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
Reviewed 9 October 2013

An excellent stop over when visiting Northampton and its environs. the hotel was new, clean, well laid out with standard room layout, compact but with adequate working space. Air con and heater good and quiet. Plenty of car park space in a well lighted area, food ok with other offers near by.

Free wifi for basic usage with a 5 bar connection.

  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ChefJDD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sarah V, General Manager at Holiday Inn Express Northampton M1, Jct 15, responded to this review, 10 October 2013
Dear ChefJDD,

Thank you for your comments from a recent stay at the Holiday Inn Express Northampton. Your comment about the Hotel being new, was a delight to read as we are actually 10 years old this year however have had a recent bedroom and corridor refurbishment. I am pleased that you liked the style and were able to work comfortably.
We hope whenever visiting Northampton in the future you chose to stay with the Hotel again.

Many Thanks

Sarah
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express Northampton M1, Jct 15

Property: Holiday Inn Express Northampton M1, Jct 15
Address: Loake Close | Grange Park, Northampton NN4 5EZ, England
Phone Number:
Region: United Kingdom > England > Northamptonshire > Northampton
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Wheelchair access
Hotel Style:
#2 Family Hotel in Northampton
#5 Business Hotel in Northampton
#6 Romantic Hotel in Northampton
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Holiday Inn Express Northampton M1, Jct 15 3.5*
Number of rooms: 126
Official Description (provided by the hotel):
Enjoy a convenient location just off junction 15 of the M1 at the contemporary Holiday Inn Express Northampton hotel. A warm welcome awaits you in the bold crimson-and-white Lobby at Holiday Inn Express Northampton, a 40-minute drive from Luton Airport. We're just 4 miles from Northampton town centre & a short drive from Silverstone & Santa Pod Raceway. Make yourself at home in your bright Guest room, with free Wi-Fi & complimentary tea & coffee. Holiday Inn Express Northampton is located just 3 miles from Brackmills business park, home to Barclaycard & Travis Perkins. It's an hour's drive to major exhibitions & concerts at Birmingham NEC. You can get down to work in our 8 air-conditioned meeting rooms and 24-hour Business Centre & there's ample free car parking at the hotel. Motorsport fans head to the Silverstone Circuit & the speedy Santa Pod Raceway, both just 15 miles from the hotel. You can visit the childhood home of Princess Diana at grand Althorp House, 11 miles away, while the acclaimed Royal and Derngate Theatre is 4 miles from the hotel. Start your day with a leisurely complimentary breakfast buffet including a continental selection, hot scrambled eggs & sausages, pastries & fruit in Holiday Inn Express Northampton's open-plan Great Room. You can socialise over drinks, use free Wi-Fi & order light meals in our Lobby bar, open daily. Wi-Fi is free for guests who book directly with the hotel. ... more   less 
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Also Known As:
Holiday Inn Express Northampton m1, Jct 15 Hotel Northampton
Holiday Inn Northampton
Holiday Inn Express Northampton M1, Jct 15 Northamptonshire

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