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“fab lunch”

Frankie and Benny's
Ranked #221 of 530 Restaurants in Northampton
Cuisines: American
More restaurant details
Restaurant details
Dining options: Breakfast, After-hours, Reservations
Description: New unit on Riverside retail park.
Northampton, United Kingdom
1 review
“fab lunch”
Reviewed 7 August 2014

had a great time. thanks to the staff for their prompt response and service.we had some special request for our kiddo and it was served without haste. manager on duty was also quick n efficient as he particularly asked about our little one's food and said that we could ask if anything else was required. he also brought us some balloon. not a frequent visitor but would like to go back again someday.

  • Visited July 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank sandra a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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175 reviews from our community

Visitor rating
    43
    47
    33
    32
    20
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Northampton, United Kingdom
Level 3 Contributor
9 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
“Great food and great service”
Reviewed 7 August 2014

We live in Northampton and are going to this restaurant on a monthly basis. We know we will never get disappointed. The food is always very good, they've got meals for all tastes & the staff is very nice. We've been to a lot of different Frankie & Benny's but that one has always remained my favourite.

  • Visited July 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Maud B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Northampton, United Kingdom
2 reviews
“great time”
Reviewed 7 August 2014

me n my wife had a great time. we are not the first time visitors but this time we could see the change in the food and the service as well. great menu at great price and the manager was efficient in every step of our dine in. staff were polite and helpful. I sort of did not expect this change but then I found yet another reason to visit the restaurant again..

  • Visited July 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank mark w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Northampton, United Kingdom
Level 5 Contributor
55 reviews
51 restaurant reviews
common_n_restaurant_reviews_1bd8 45 helpful votes
“Open Kitchen!”
Reviewed 5 August 2014

Three of us went for breakfast, there were only six other customers in the place,all three breakfasts were delivered on stone cold plates,the scrambled eggs were like a pile of snot,my fried egg was smashed onto the plate,the bacon was cold fatty and tough,the beans were also cold,fried herb potatoes and sausages were ok.The tastiest thing on the plate was the Heinz tomato ketchup.When you have an open kitchen the people working in there should really follow basic hygiene rules like washing their hands after peeling red onions before handling other food!! The service was good but as for the food somebody in your organization needs to get a grip.

As a national chain of restaurants your management should also review your procedures with regards to Food Hygiene Regulations

  • Visited August 2014
    • Value
    • Service
    • Food
Helpful?
4 Thank gailandchris
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Worcestershire, United Kingdom
Level 3 Contributor
14 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 16 helpful votes
“breakfast”
Reviewed 22 July 2014

after staying over the night in a hotel, we decided to have breakfast out.
We both love Frankie and Bennies.
When we arrived the place was packed and was advised that a short wait of 2-3 mins while a table is cleaned.
We sat at table and the staff were really busy but soon arrived to take our order.
Drinks arrived and we finished them still no breakfast! A rill came and still no breakfast, after about 45 mins the waitress came up to apologise about the delay, but at an hour we were getting fed up, i think they forgot our food as people who arrived after us were tucking in to there's!
The manager then appeared very apologetic explaining they were 2 staff down and we would have our breakfast free and it was just being cooked.
About 10 mins later it arrived lovely as usual i have to say.

Visited July 2014
Helpful?
1 Thank clare D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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