The welcome was warm and friendly. Reception staff were polite and very helpful. The rooms were lovely. Breakfast however was an uncomfortable experience - we were left to stand at the 'wait here to be seated' sign for an embarrasingly long time without being acknowledged by the staff, as were all other guests throughout the morning. Once seated we had to ask staff to come and take our order. Then during the course of the meal there was no coffee (twice), then no spoons, no plates, no juice glasses, no bread. You shouldn't have to keep asking staff for stuff they've run out of. The hotel was lovely, but the breakfast experience put a right dampner on the start to our family day out.
- Official Description (provided by the hotel):
- A well-connected spot on the River Nene - handy for businesses on Brackmills Industrial Estate ... more less
- Also Known As:
- Premier Inn Northampton Bedford Road/a428 Hotel Northampton
- Premier Inn Northampton Bedford Rd/A428 Hotel Northamptonshire