My friend and I stayed here whilst visiting family in Northampton. My room was at the back overlooking the (room 11) and so was slightly more peaceful. Unfortunately my friend who was accompanied by children was not so fortunate and overlooked the car park. (Room 6)
Both rooms were on the ground floor and the rooms above were badly soundproofed and it sounded like people were dancing a waltz above my head for most of the night when in all honestly they were probably walking around the room. The same applied to my friends room.
Also in the family room the pull out bed is pretty much a mattress dragged out from under the bed. It was low down and v hard and I would recommend that if you need a separate bed then stay elsewhere. I would recommend the Premier Inn at Bedford Road it was much better equipped.
It all came to a head on the second night (Saturday) when my friend and kids were woken by people shouting and swearing in the car park outside her window, every word being clearly audible, despite the window being closed. It was then impossible for her to go back to sleep as the people in the room above her came back in and proceeded to wander round their bedroom until after 3am. Needless to say a good nights sleep was not had.
Not that the "good night's sleep policy" was ever explained to us as I clearly don't think they are bothered here.
I tried to talk to the receptionist about this in the morning (there were strangely 4 of them loitering at reception) but she was clearly not interested and I got the most insincere "I'm sorry" I have ever had. All in all the location of this Premier Inn was excellent for us but it needs some improvements and a little bit of customer care. I wouldn't recommend it but if you do stay here ask for a room upstairs and facing away from the car park!
- Official Description (provided by the hotel):
- Situated just 3 miles from Northampton town centre and Northampton train station. This Premier Inn is in a great location over-looking the Marina next to Billing Aquadrome. Our Northampton Gt Billing/A45 Premier Inn has everything you'd expect, free parking, incredibly comfy beds in every room and an onsite restaurant. ... more less
- Also Known As:
- Premier Inn Northampton Great Billing / a45 Hotel Northampton
- Premier Inn Northampton Gt Billing/A45 Hotel Northamptonshire