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Premier Inn Northampton West (Harpole) Hotel
Ranked #4 of 29 Hotels in Northampton
Certificate of Excellence
Hayling Island, United Kingdom
Level Contributor
57 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
“If you are short, slim and flexible don't read this. . . .”
3 of 5 bubbles Reviewed 7 April 2014

. . . . If you are six foot or more tall, perhaps not as flexible as you would wish to be, and maybe you would also like to have a smaller diameter, then read on . . . .

The hotel was built in two phases. Phase one has really small rooms, and you might find them uncomfortable, the bathroom is particularly cramped.

Phase two has family rooms which are quite spacious and the same price as the phase 1 matchbox rooms.

The solution is to book on line as usual then telephone the hotel direct on 01 604 832 340 and ask for a family room. If they can't help because all the family rooms are booked, then I suggest you stay somewhere lease.

Otherwise it is much like all like all the other Premier Inns, good value if you can book early and get the good price. But a budget hotel, so don't expect too much, like a phone in the room or 24/7 free wifi.

  • Stayed April 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Chris S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lee O, Manager at Premier Inn Northampton West (Harpole) Hotel, responded to this review, 8 April 2014
Dear Guest. We take all feedback very seriously and i am sorry to hear the first part of your stay wasn;t up to Premier Inn standard. In terms of the room sizes we are an original Travel Inn so that is why the rooms are smaller in 75 of them with 20 rooms being added 5 years ago and so that is why they are bigger and this is something that we have declared on the Premier Inn Website. We very much thank you for pointing out that you can ring reception to adapt your reservation in any way we can. We look forward to seeing you again in the near future and apologise for our smaller rooms.
Many Thanks
Lee O'Donnell
Premier Inn Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

501 reviews from our community

Traveller rating
    254
    155
    68
    19
    5
See reviews for
145
146
29
123
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (92)
Date | Rating
  • English first
  • Any
English first
Truro, United Kingdom
Level Contributor
42 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 bubbles Reviewed 31 March 2014

Stayed here for three nights whilst visiting family,I was a little disappointed,

I know its a budget hotel but the bed certainly wasn't as comfortable as the one Lenny Henry lies on, in fact our mattress was hard,creaky, lumpy and had "roll together".

The rest of the room however was fine, clean and adequate if not a little snug.

The bathroom however needs updating, the shower wasn't good, and there was black mould in the grouting plus the sink was stained brown with age(.Room 12)

The staff however were friendly and efficient during our stay and the room was quiet
.
We actually stayed the fourth night at a premier lodge in Croydon, which I'm sorry to say was like staying in a 4 star hotel in comparison.
Unfortunately we had already made a block booking of three rooms for June as it is my parents Diamond wedding anniversary, so heres hoping the rooms we get in June are a little better

Room Tip: Don't have room 12, but rooms at the back are definitely quiet
See more room tips
  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank chechexx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lee O, Manager at Premier Inn Northampton West (Harpole) Hotel, responded to this review, 8 April 2014
Dear guest. I am very sorry to hear what happened during your stay with us. In terms of your future booking if you could call us on 01604 832340 so we can make sure you are allocated to the newer part of the hotel. I have logged the issues you have noted and raised this with our maintanence team who will be dealing with this as a priority. We look forward to hearing from you
Many Thanks
Lee O'Donnell
Premier Inn Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 31 March 2014

Food is great at the Beefeater, staff really polite, I had a very good stay at Turnpike Harpole Premier Inn room is really clean and luckily a large room was available for me. Air condition and temperature controls worked great. Free wifi 30mins and free car parking on site, free tea coffee in rooms and you can take desert up to your room to enjoy with your partner which is really good, if you like desert ;)



  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank erdalzinc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lee O, Manager at Premier Inn Northampton West (Harpole) Hotel, responded to this review, 8 April 2014
Dear guest. Its great to hear such wonderful comments. Our hotel is different to other Premier Inn's where we only have 20 rooms which are family rooms so its great you got hold of one. We very much look forward to welcoming you back in the near future.
Many Thanks
Lee O'Donnell
Premier Inn Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Truro, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 30 March 2014

We have stayed here for the last 2 years in september for a couple of nights as we attend the silverstone race track once a year if we can. Both times have been good, but last year our car broke down and we had to get back to Cornwall. The staff were so, so helpful and went out of their way to help. Definetly the best premier inn we have stayed in and will continue to when visiting Silverstone. many thanks.

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank domstacey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lee O, Manager at Premier Inn Northampton West (Harpole) Hotel, responded to this review, 8 April 2014
Dear Guest. thank you for your comments on your recent stay with us. We are delighted that you enjoyed yourselves and that you always come back and how great the team are. We look forward to seeing you in the near future.
Many Thanks
Lee O'Donnell
Premier Inn Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Camberley, United Kingdom
Level Contributor
143 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 122 helpful votes
2 of 5 bubbles Reviewed 27 March 2014 via mobile

Stayed here on business so needed wifi. Booked last minute (so haven't read any previous reviews) The free 30 mins wifi is useless, no signal or just drops out so I tried their £3 for 24hrs no better, charging for 1990's dial up speed wifi!?
Also my room was dirty, toilet had, (sorry to say but skid marks) this is unacceptable (room 51) 27/03/14. In future I will stay in an independent hotel much better service. Also had a "meal" in the Beefeater next door, this was served cold. Sorry to say but never again.

Stayed March 2014, travelled on business
Helpful?
Thank Anonymous_reviews
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lee O, Manager at Premier Inn Northampton West (Harpole) Hotel, responded to this review, 30 March 2014
Dear guest. We are very sorry to hear about your recent experience. Firstly let me say sorry for the issues you encountered, As in all Premier Inn's we have postcards on the bed so you can ring us if you encounter anything during your stay that isn't to our normal high standards. In regards to WIFI we have contacted our supplier Arquiva who are looking into it. In terms of the room we will investigate as we keep a record. We hope that we see you again and that next time your stay will be Brilliant.
Many Thanks
Lee O'Donnell
Premier Inn Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Durham, United Kingdom
Level Contributor
22 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 25 March 2014

We have stayed here regularly on weekends over the winter 2013-14. This PI is ideally situated just off the M1 and close to some amazing villages in the Northamptonshire countryside. It is an ideal base for access to mosts parts of the country. I can honestly say the staff at Harpole are the best we have encountered in our frequent Premier Inn stays. Nothing is too much for them whether it be a specificly requested room or early arrival. This may not be the most modern PI on the circuit but we love coming back time after time. Always clean, tidy and plenty of hot water. Keep it up and we look forward to another stay in the near future.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank hntch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lee O, Manager at Premier Inn Northampton West (Harpole) Hotel, responded to this review, 30 March 2014
Dear Guest, thank you for your comments on your recent stay with us. We are delighted that you always enjoy your stay and i will certaintly let the team know that you think they are the best. We very much look forward to seeing you in the future.
Many Thanks
Lee O'Donnell
Premier Inn Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Watford, United Kingdom
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 18 March 2014

This is the third year we have stayed here for our annual reunion trip with our children. The staff always friendly and available, rooms are clean and we all slept well. Recommended to another family and they also stayed.

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Yoksy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lee O, Manager at Premier Inn Northampton West (Harpole) Hotel, responded to this review, 20 March 2014
Dear Guest. It is Brilliant to hear such wonderful comments and i will pass this on to all the team. We look forward to seeing you aain next year.
Many Thanks
Lee O'Donnell
Premier Inn Manager
Northampton West Harpole
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Premier Inn Northampton West (Harpole) Hotel

Property: Premier Inn Northampton West (Harpole) Hotel
Address: Northampton Road | Harpole Turn, Northampton NN7 4DD, England
Region: United Kingdom > England > Northamptonshire > Northampton
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Wheelchair access
Hotel Style:
#1 Family Hotel in Northampton
#1 Business Hotel in Northampton
#2 Best Value Hotel in Northampton
#4 Romantic Hotel in Northampton
Price Range (Based on Average Rates): £
Hotel Class:3 star — Premier Inn Northampton West (Harpole) Hotel 3*
Number of rooms: 75
Official Description (provided by the hotel):
Enjoy the country views and village sights of pretty Harpole, a few miles from central Northampton ... more   less 
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Also Known As:
Premier Inn Northampton West (Harpole) Hotel Northamptonshire

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