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“An excellent place to stay whatever the reason”

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Premier Inn Northampton West (Harpole) Hotel
Ranked #4 of 29 Hotels in Northampton
Certificate of Excellence
Poole, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“An excellent place to stay whatever the reason”
Reviewed 9 June 2014

I had a long term business contract and stayed with this premier inn for over 7 months in total . I can honesty say I stayed autumn,winter,spring and summer(Nov 2013 to May 2014) and was treated as part of the family
Nothing was too much trouble for Lee the Manager ,Hannah,Kayli,Kate and her housekeeping team and the restaurant team who catered for my breakfast dietary requirements I have food allergies but was confident that the eggs and toast were prepared appropriately for me. .At times my husband and family stayed with me and enjoyed their stay the breakfast hash browns being particularly popular.
The service, friendliness and professional helpfulness 24 hours a day is a tribute to their dedication and I wanted to say a big thank you to them all
try the hospitality at the Harpole Premier Inn for yourselves
My husband ,family and I hearty recommend it
Beryl Savage

Room Tip: the rooms at the top of the hotel overlook fields ,74,75 and 76 are the larger family rooms and are...
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  • Stayed May 2014, travelled on business
    • Value
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    • Cleanliness
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Helpful?
2 Thank Beryl S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lee O, Manager at Premier Inn Northampton West (Harpole) Hotel, responded to this review, 12 June 2014
Dear Beryl, Thank you for your comments my team are delighted that you mentioned them and that you enjoyed your time with us. P.S thank you for the chocolates and presents you left for the team. Its always great for our team to be mentioned as it what they strive for. Looking forward to seeing you again soon.
Many Thanks
Lee O'Donnell
Premier Inn Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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521 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (93)
Date | Rating
  • English first
  • Any
English first
Isle Of Lewis, United Kingdom
Level Contributor
5 reviews
5 hotel reviews
Reviewed 3 June 2014

Excellent location for Silverstone. All staff very welcoming, including in the restaurant which was very busy. Recommend booking a table for meals. If less mobile and booking on line, phone and ask for room closer to reception otherwise you may have a long walk too your room.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank F K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lee O, Manager at Premier Inn Northampton West (Harpole) Hotel, responded to this review, 9 June 2014
Dear guest. Its brilliant to hear such great comments on your recent stay in Harpole and we thank you for pointing out that it is better to book a table to avoid long waits. Also you can ring us anytime on 01604 830565 to request a room that is closer to reception should your requirements need to.
Lee O'Donnell
Premier Inn Manager
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Preston, United Kingdom
Level Contributor
28 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 2 June 2014

We booked a twin room and when confirmation received it stated "with disabled access", which we had not booked. We were advised that all twin rooms at this Premier Inn had disabled access. These rooms are much larger than the standard rooms here. They are at the rear of the hotel and are very quiet. Lee, the duty manager, was very helpful and advised the best time to go in for breakfast.
We ate early evening on a Friday at the end of half term and the restaurant was very busy. Probably best to book a table. Breakfast was freshly cooked, which is not usually the case, and you could request as much sausage and bacon as you could eat! Excellent value for the price paid.
All the staff were very friendly and helpful. Would stay again.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
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Helpful?
Thank Pamela633
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lee O, Manager at Premier Inn Northampton West (Harpole) Hotel, responded to this review, 9 June 2014
Dear guest. I certainly remember you staying with us and thank you for your comments on your stay with us. It is always best book a table as the restaurant does get very busy especially after 6:30pm. We look forward to seeing you again soon
Lee O'Donnell
Premier Inn Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
England
Level Contributor
105 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
Reviewed 1 June 2014

Booked a twin room several months before going at a very good price. Booking in no problem, clean & tidy room, but a little short of storage space. The room was at the back of the hotel & there was no noise at all. We used the restaurant next door good service & food, but the bar service was slow. I would stop again.

Room Tip: No noise at all in a room on the backof the hotel.
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  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank philj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lee O, Manager at Premier Inn Northampton West (Harpole) Hotel, responded to this review, 9 June 2014
Dear guest, thank you for your comments on your recent stay with us. We are delighted that you enjoyed your time here and look forward to welcoming you again in the very near future.
Lee O'Donnell
Premier Inn Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Oakham, United Kingdom
Level Contributor
310 reviews
107 hotel reviews
common_n_hotel_reviews_1bd8 160 helpful votes
Reviewed 1 June 2014

We stayed for one night when visiting Northampton. The lady on reception was friendly and welcoming. The room, as mentioned previously by other reviewers was smaller then expected but OK for one night. Our room was facing the car park rather than the road so was quiet. The only downside was the bathroom which had a very noisy extractor fan. We would probably stay again but make sure when booking we got a bigger room.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank quin88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lee O, Manager at Premier Inn Northampton West (Harpole) Hotel, responded to this review, 9 June 2014
Dear guest, its great to hear such wonderful comments. Looking at your feedback we would like to take this moment to make you aware that our head office are aware of the fan noise in the bathrooms and that this is an issue across some of our estate. We look forward to seeing you again very soon.
Many Thanks
Lee O'Donnell
Premier Inn Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Royal Wootton Bassett, United Kingdom
Level Contributor
71 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 29 May 2014

The usual good standards for a Premier Inn but felt it was a bit tired and our room was quite small with nowhere to put anything in the bathroom. We were on the ground floor facing the busy main road but having triple glazing there was no problem with noise. Would stay there again.

  • Stayed May 2014, travelled as a couple
    • Value
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    • Cleanliness
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Helpful?
Thank NannySquirrel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lee O, Manager at Premier Inn Northampton West (Harpole) Hotel, responded to this review, 31 May 2014
Dear guest. We are sorry that the size of the room was not to your expectation. Our hotel is different to standard Premier Inn as 51 of our rooms are a smaller size and 24 rooms are standard sizes and these get booked up very quickly as you can appreciate. When you decide to stay here again please give us a ring and hopefully we can amend your booking so you get a normal sized room. We look forward to seeing you again soon.
Many Thanks
Lee O'Donnell
Premier Inn Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Horsham, United Kingdom
Level Contributor
66 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 29 May 2014

Stayed for 1 night whilst attending rugby match nearby, only 10 mins drive to ground and parking. Due to late change of kick off days we stayed the night before and headed into town, hotel booked taxis for us and as 12 of us 2 large taxis came, unfortunately neither driver knew where to find the bar we asked to go to which was in the middle of town. Luckily we had been before so could direct them not good start to evening.
Room was clean, though a bit tiny compared to other Premier inns, very cheap as booked early.

  • Stayed April 2014, travelled with friends
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ExileQueen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lee O, Manager at Premier Inn Northampton West (Harpole) Hotel, responded to this review, 31 May 2014
Dear Guest. Thank you for your comments on your recent stay with us. We are happy to see our standards are the same whichever Premier Inn you stay at i will investigate with our nominated taxi company why they couldnt find your destination you was going too. Unfortuntely our Premier Inn has smaller rooms and we make this clear when you book online incase there are others nearby. e look forward to seeing you in the near future.
Many Thanks
Lee O'Donnell
Premier Inn Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Premier Inn Northampton West (Harpole) Hotel

Property: Premier Inn Northampton West (Harpole) Hotel
Address: Northampton Road | Harpole Turn, Northampton NN7 4DD, England
Region: United Kingdom > England > Northamptonshire > Northampton
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Wheelchair access
Hotel Style:
#1 Business Hotel in Northampton
#1 Family Hotel in Northampton
#4 Romantic Hotel in Northampton
Price Range (Based on Average Rates): £
Hotel Class:3 star — Premier Inn Northampton West (Harpole) Hotel 3*
Number of rooms: 75
Official Description (provided by the hotel):
Enjoy the country views and village sights of pretty Harpole, a few miles from central Northampton ... more   less 
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Also Known As:
Premier Inn Northampton West (Harpole) Hotel Northamptonshire

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