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“Northampton-West Harpole” 5 of 5 bubbles
Review of Premier Inn Northampton West (Harpole) Hotel

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Premier Inn Northampton West (Harpole) Hotel
Ranked #4 of 29 Hotels in Northampton
Certificate of Excellence
Durham, United Kingdom
1 review
“Northampton-West Harpole”
5 of 5 bubbles Reviewed 29 August 2014

A great location just off the motorway. Our room was quiet considering it is next to a dual carriageway. Excellent value for money. The breakfast is excellent value especially if you have children under 16 who eat for free. The staff are exceptional friendly and to me go above and beyond in customer service. Certainly no complaints from us.

  • Stayed August 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank 191JEL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lee O, Manager at Premier Inn Northampton West (Harpole) Hotel, responded to this review, 31 August 2014
Dear Guest, thank you for your comments on your recent stay with us. Thank you for pointing out we are next to the dual carriageway to combat any noise problems some of our rooms our triple glazed so that we guarantee you "A Great Night's Sleep" everytime. I will pass your comments onto the team who i think will be delighted. We look forward to seeing you again in the near future.
Many Thanks
Lee O'Donnell
Premier Inn Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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488 reviews from our community

Traveller rating
    245
    154
    65
    19
    5
See reviews for
142
146
28
115
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (90)
Date | Rating
  • English first
  • Any
English first
London, United Kingdom
1 review
5 of 5 bubbles Reviewed 26 August 2014

Need a car to get to. Rooms a bit small, no soap. But beds are very comfortable, room clean and quiet. Staff very friendly.
Price makes this a very good choice.
Restaurant seconds away which has a good selection of food.

  • Stayed August 2014, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Va C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lee O, Manager at Premier Inn Northampton West (Harpole) Hotel, responded to this review, 28 August 2014
Dear Guest. We are delighted to hear such words in your review. I am saddended to hear of no soap in your room. In future should this ever happen in any premier Inn, please let the reception know and we will sort it immediately. I look forward to welcoming you back to Northampton West.
Many Thanks
Lee O'Donnell
Premier Inn Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Manchester, United Kingdom
Level Contributor
1,038 reviews
219 hotel reviews
common_n_hotel_reviews_1bd8 412 helpful votes
5 of 5 bubbles Reviewed 23 August 2014

Very clean small budget Hotel.Great welcome from Reception.
Rooms very clean.
Ample parking and blue badge parking.
Close to Sywell aerodrome which is well worth visiting.
Lots of good pubs in the locality for food.

Room Tip: Book early for best prices.
See more room tips
  • Stayed August 2014, travelled as a couple
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Service
Helpful?
Thank JANETDENISE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lee O, Manager at Premier Inn Northampton West (Harpole) Hotel, responded to this review, 28 August 2014
Dear Guest. Its briiliant to hear such wonderful comments from guests who have stayed with us. I will certaintly pass this onto the team. We look forward to seeing you very soon in the near future.
Many Thanks
Lee O'Donnell
Premier Inn Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Strathaven, United Kingdom
Level Contributor
96 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
3 of 5 bubbles Reviewed 22 August 2014

Premier Inns are generally pretty consistent, but this is one at the lower end of the scale. The rooms are quite small, the soundproofing between them isn't particularly good, and the bathroom could really do with a bit of a makeover.

This one in Harpole is also a bit out on a limb, and you really need a car or taxi to get to any other restaurants or bars (other than the Beefeater on site). It is not a bad place, just not that great.

  • Stayed August 2014, travelled on business
    • 2 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Service
Helpful?
Thank CCW1972
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lee O, Manager at Premier Inn Northampton West (Harpole) Hotel, responded to this review, 28 August 2014
Dear Guest, we are sorry to hear about your stay. Firstly we are having a refurbishment starting from the 6th October 2014 which should resolve the modernisation of the hotel you will be pleased to hear. Unfortunately we are quite a distance from the town centre and restaurants although there is a bus hourly outside reception which takes you to town. Taxi's are around £10-£12 each way. We are smaller than a standard Premier Inn and this is something we add to when you book online or over the phone as we are an ex travel inn hotel. We look forward to welcoming you back very soon.
Many Thanks
Lee O'Donnell
Premier Inn Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bradford, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 bubbles Reviewed 20 August 2014

Undoubtedly the worst Premier Inn (out of many) we have ever stayed in.
Our room was incredibly small and claustrophobic, with only one upright chair for two people. No coffee table (no room for one) and a tiny TV. The bathroom was even worse. There was just enough room to stand between the bath, basin and toilet. Drying oneself was a work of art. Fixtures worn and non too clean either. The bath outlet had not been cleaned for a long time.
We asked to be moved to a larger room but of course none were available!
The restaurant is also in need of not so much a refurbishment but completely gutting and starting again.
The best thing to do here would be to level the site and rebuild from scratch.
The staff, however, were excellent.

Room Tip: Unless you are assured of a room in the newer block, best avoided altogether.
See more room tips
  • Stayed August 2014, travelled as a couple
    • 2 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank R C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lee O, Manager at Premier Inn Northampton West (Harpole) Hotel, responded to this review, 22 August 2014
Dear Guest. Firstly let me apologise for the stay you had and i am very sorry. The hotel at Harpole is very different to most Premier Inn's as it was one of the first to be built and so 2/3 of the rooms at the hotel are smaller than what you would find in a standard Premier Inn. This is something we make clear when booking online via Premierinn.com or Booking,com. By all means we would try to move you rooms but of course having a small amount of family rooms at hotel means these get snapped up very quickly. Premier Inn standard is to have 1 chair in the room but we would gladly bring another chair in the future when requested. In terms of the Restaurant i will bring this up with the General Manager next door ASAP. In terms of the service we are delighted that we wowed you in this aspect of your stay. Just to also let you know we will be having a refurbishment starting October 2014. I hope to see you again in the near future.
Many Thanks
Lee O'Donnell
Premier Inn Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bradford, United Kingdom
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed 18 August 2014

Stayed Saturday night as we we were going to Sywell Airshow on the Sunday. This was one of the very first Whitbread Travel Inns and is due for a major overall. Having said that everything met our expectations. The Guy on the reception was most helpful. Told us everything we needed to know.

  • Stayed August 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank rushwojg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lee O, Manager at Premier Inn Northampton West (Harpole) Hotel, responded to this review, 19 August 2014
Dear guest. Its wonderful to hear such comments on your stay. I remember checking you in and filling you in in our short history. Can't wait to see you again soon.
Many thanks
Lee O'Donnell
Premier Inn Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Glasgow
Level Contributor
70 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 bubbles Reviewed 11 August 2014

Stayed here with a group of friends of various ages on July 31st 2014. The hotel is the usual Premier Inn standard - clean, comfortable, fairly basic - but the beefeater next door is excellent, far better than average, with nice picnic tables and surroundings. A short walk into Harpole after dinner was very pleasant too. Its close to the motorway, but just far enough away to feel like you're in the countryside and get some rest from driving.

Room Tip: All 5 rooms that my friends and I had were fine.
See more room tips
  • Stayed July 2014, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Robert L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lee O, Manager at Premier Inn Northampton West (Harpole) Hotel, responded to this review, 19 August 2014
Dear Guest. What wonderful comments you have written about your stay. We love to here such comments after every stay and we look forward to seeing you in the near future.
Many Thanks
Lee O'Donnell
Premier Inn Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Premier Inn Northampton West (Harpole) Hotel

Property: Premier Inn Northampton West (Harpole) Hotel
Address: Northampton Road | Harpole Turn, Northampton NN7 4DD, England
Region: United Kingdom > England > Northamptonshire > Northampton
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Wheelchair access
Hotel Style:
#1 Business Hotel in Northampton
#1 Family Hotel in Northampton
#4 Romantic Hotel in Northampton
Price Range (Based on Average Rates): £
Hotel Class:3 star — Premier Inn Northampton West (Harpole) Hotel 3*
Number of rooms: 75
Official Description (provided by the hotel):
Enjoy the country views and village sights of pretty Harpole, a few miles from central Northampton ... more   less 
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Also Known As:
Premier Inn Northampton West (Harpole) Hotel Northamptonshire

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