Recently held our wedding here. Chose the the walnut tree due to its intimate atmosphere and old style and function room which was the perfect size for the amount of guests we invited, plus the outstanding food that is always served... thats where our good points end... the so called wedding co ordinator caroline can not and should not be in charge of organising anyones special day!! Continuous mistake after mistake in the run up to our day, despite us having to be in contact constantly to keep rectifying the first mistakes!! Room bookings were not changed when we asked... despite us checking FIVE times over and being told it was fine... guests turned up day before wedding to be told there was no room booked for them causing much distress... only for my fiancè to have to sort it all out AGAIN!! invoices were wrong and repeatedly messed up and once again had to be sorted by us. The whole stressful run up to our big day was made 100% worse by carolines incompetence! With not one word of apology from her either, very arrogant and above herself and really needs to come down to earth when dealing with people spending so much money at the venue! So be warned if you have a wedding booked here!
The one outstanding member of staff there was Tina. She couldn't do enough to help us and relieve the stress we were under the day before the wedding... without doubt she should be dealing with the wedding organising in future!
Tina thankyou so much.
we did eventually have an amazing day!!
- Official Description (provided by the hotel):
- A beautifully spacious reasonably priced hotel in rural Northamptonshire, near the home of British Grand Prix - Silverstone. Fantastic dining, a relaxed atmosphere and a lively bar. ... more less
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- Also Known As:
- The Walnut Tree Hotel Northampton
- The Walnut Tree Inn Northampton, Northamptonshire