We booked our rooms a month in advance and when we arrived, they'd given our double room away and couldn't find us another. They thought they had found us one but it was actually someone else's room who's possessions were still there and they said "we can take this stuff out and you have this room?". I immediately said no! Poor man. Then once they had found us one, it was 'brand new'... Just a bed. No bedside table, mirror, towels, the toilet leaked, the shower wasn't fitted, no shower curtain and the walls are paper thin. The receptionist couldn't speak English and she was trying to give out orders when there was a gentleman who spoke perfect English who understood our situation and didn't help. This is the worst part, 3 cars were set on fire on the car park because someone had a 'falling out' with the hotel workers. We weren't allowed in until 4am. Sincerely sorry for those who lost their cars in that situation. Do not stay in this hotel.
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- Also Known As:
- Stage Hotel Nottingham