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“Great hotel, Great service and great location.” 4 of 5 bubbles
Review of Holiday Inn Nottingham

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Holiday Inn Nottingham
Ranked #17 of 54 Hotels in Nottingham
Bedford, United Kingdom
1 review
“Great hotel, Great service and great location.”
4 of 5 bubbles Reviewed 5 August 2014

We stayed at the hotel for a hen weekend. We were greeted by friendly faces behind the reception desk who were very helpful and informative. We went into our rooms and were pleased. The beds were absolutely comfortable. Staff at reception and the house keeping staff were friendly throughout our 2 night stay.

On the Saturday night we were heading out and had asked someone at reception to order 3 cabs, 2 came fairly quick and went but had to wait 30minz for the next. A gentleman on duty I believe his name was Mo Was extremely helpful and kept chasing up the company. After the night out he searched places to eat for us too.

Location is brilliant with many family pubs only being literally a 2min walk and a retail park near by.

would definitely recommend.

  • Stayed August 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank ridz14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paul B, General Manager at Holiday Inn Nottingham, responded to this review, 14 August 2014
Dear ridz14,

Thank you for your kind comments, I find it very comforting and rewarding to receive such fantastic feedback and I will ensure that your comments are passed on to all of the team. I apologise for the inconvenience caused by the late arrival of the third taxi however it’s very reassuring to read that we were able to assist you in resolving the issue.
Hopefully we’ll have to opportunity to welcome you back again soon.

Kind regards

Paul Bentham
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

631 reviews from our community

Traveller rating
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (99)
Date | Rating
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English first
Baghdad, Iraq
Level Contributor
54 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 bubbles Reviewed 2 August 2014

Had a good experience here, liked it as soon as I arrived and found the staff outstanding. Had a nice friendly and welcoming touch about it. The first thing is that it's on the edge of the leafy Marina retail park, nice little neighbourhood a short distance from the centre. A short hop in a taxi or a nice walk down the canal in one direction takes you to the city and the Broadmarsh centre, a short walk in the other takes you towards the University Park and QMC Hospital. There are Hungry Horse and Beefeater eateries close by in the event you'd like a change.

Room - pleasant and decently sized, soft bed, choice of pillows, good power shower and TV. Soft snuggly sofas, nice lounge. The Eaton Lounge restaurant does decent food at decent prices considering it's a hotel, and I greatly enjoyed both the curry and the gourmet burger.

What made it for me though were the staff - friendly, decent, welcoming, helpful from start to finish from the minute you walk in the door. We also overslept the next day after a heck of a journey - without batting an eyelid the staff all pulled together and arranged something for us. special thanks to Duane, James, Thomas, Joe and Phillippa! We'll come back here whenever we are next in town

Room Tip: Rooms on the south side away from the road are a little quieter
See more room tips
  • Stayed June 2014, travelled with friends
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
Thank Nigel 'Steff' P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paul B, Manager at Holiday Inn Nottingham, responded to this review, 14 August 2014
Dear Nigel ‘Steff’ P,

Thank you for your superb review! Guest interaction has been a big focus over the last few months and I’m thrilled to receive such positive feedback. I will personally thank the team members mentioned in your post as they are all major assets to our hotel. Hopefully we’ll have the opportunity to welcome you back again soon.

Kind regards

Paul Bentham
General Manager
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Cambridgeshire, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
5 of 5 bubbles Reviewed 2 August 2014

Lovely hotel, which we went to, when our family had an awful (previous) night at the Premier Inn - across the road, from this hotel. When we arrived, the receptionist was extremely welcoming and said how they were trying to ensure that we had a comfortable and pleasant stay. Despite the hot weather, they were doing everything they could to keep our room cool and comfortable. The bedroom was clean, pleasant and well equipped for the price; the beds were also comfortable. We had a very enjoyable stay and would happily returned again, when back in Nottingham. Thank you to the staff.

  • Stayed July 2014, travelled with family
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Danceshoes2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paul B, General Manager at Holiday Inn Nottingham, responded to this review, 14 August 2014
Dear Danceshoes2014,

Thank you for your review. It’s great to read that the team made you feel welcome and ensured that you were comfortable during your stay. Our goal is to create a home from home environment where our guests can relax and enjoy themselves and I’m glad this was the case during your recent visit.

We look forward to welcoming you back soon.

Kind regards
Paul Bentham
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Leicester, United Kingdom
Level Contributor
36 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 bubbles Reviewed 1 August 2014

A couple of minutes in a taxi to the Lace Market, this Holiday Inn is in a good location. Can be expensive though depending on when booked. Rooms are good quality, parking good. Couple of local pubs and retail park in walking distance. Nice walk along canal into Nottingham. Our place to stay when visiting Nottingham.

  • Stayed June 2014, travelled as a couple
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Dean B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paul B, Manager at Holiday Inn Nottingham, responded to this review, 14 August 2014
Dear Dean B,

Thank you for your feedback following your recent stay. Our proximity to the city centre, various local pubs and retail park is something that more and more of our guests are commenting on and I’m glad that our location enhanced your recent stay. I’m very happy to read that we are your preferred venue when visiting Nottingham and I look forward to welcoming you back again soon.

Kind regards

Paul Bentham
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Salisbury, United Kingdom
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed 1 August 2014

The hotel is modern and conveniently located for the city as well as the University. Reception staff were very courteous and helpful. The previous owner of the 1st room I was allocated, was clearly ignorant or unable to comprehend the no smoking rule, despite the signs as you exited the lift at each floor stating that the hotel is a smoke free property. As soon as I opened the room door I could smell the residual odour of cigarette smoke. I wend back to reception who immediately allocated me another room.

The rooms are clean and of adequate size. I particularly like the Holiday Inn feature of a choice of soft or firm pillows on the bed. There are tea an coffee making facilities as well as hair dryer, iron and ironing board. The room could benefit from a safe to keep valuables in. The air conditioning was effective and kept the room at a suitable temperature, without being too noisy.

The bathroom has a good size mirror, but the additional shaving mirror was located immediately above the toilet. So I to stand over the toilet to shave. Unfortunately the shower hose was spilt at the joint with the bath mixer tap and at least half the available water was not getting to the shower.

The restaurant has a varied menu and the service was very quick and efficient. Breakfast offered a good selection of cooked and continental. Although the melon did have a lot of seeds in the bowl, which is not necessary.

Overall the stay was good and I have no hesitation in recommending this hotel.

  • Stayed July 2014, travelled on business
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Service
Helpful?
Thank valley1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paul B, General Manager at Holiday Inn Nottingham, responded to this review, 8 August 2014
Dear valley1,

Thank you for taking the time to post a review following your recent stay. It’s fantastic to hear that you not only found our staff helpful but that you would have no hesitation to recommend our property. We pride ourselves on having a great team here at Holiday Inn Nottingham.

I’m sorry you experienced an issue with smoke smells, unfortunately from time to time this does happen. I am glad we were able to move you to an alternative room for your stay.

One of our main aims is to provide a comfortable, quality night’s sleep and as you say, the choice of soft or firm pillows on the bed helps provide that.

We hope to welcome you back again soon.
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Thirsk, United Kingdom
Level Contributor
22 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed 29 July 2014

Stayed here to save time in the morning, very friendly reception as a mistake had been made by me, sorted quickly. Room 332' very nice, quick drink in the small but nice bar area, didn't eat as arrived late. Good parking, good location in the city, but I do know my way round Nottingham!

  • Stayed July 2014, travelled on business
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
Helpful?
Thank 535PeterS535
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paul B, General Manager at Holiday Inn Nottingham, responded to this review, 1 August 2014
Dear 535PeterS535,

Thank you for your review. I’m glad you found the team to be friendly and accommodating during your stay. I hope the next time you’re in the area you’ll have enough time to sample our new restaurant menu as I’d love to hear your feedback.

Kind regards

Paul Bentham
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 27 July 2014 via mobile

We stayed here for a weekend, lovely walk along the canal into the city. Easy and cheap taxi journey to and from the centre. Delicious and relaxed breakfast.

Frustrating not havingy plug sockets next to the bed for phones and no free WiFi.

Overall great stay apart from WiFi.

Stayed July 2014, travelled with friends
Helpful?
Thank Emma M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paul B, General Manager at Holiday Inn Nottingham, responded to this review, 1 August 2014
Dear Emma M,

Thank you for your review following your recent visit. Our proximity to the city centre has received some great feedback over the past few months and I’m glad to read that our location enhanced your recent stay. We currently offer complimentary 24/7 WiFi access in all of our public areas across the hotel, and we will be looking to extend this offering to include guestroom coverage soon. I’m pleased you we’re able to have a relaxing stay with us and I hope we are able to welcome you back again soon.

Kind regards

Paul Bentham
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Nottingham

Property: Holiday Inn Nottingham
Address: 12 Castle Bridge Road | Castle Marina Park, Nottingham NG7 1GX, England
Phone Number:
Region: United Kingdom > England > Nottinghamshire > Nottingham
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #17 of 54 Hotels in Nottingham
Price Range (Based on Average Rates): £
Hotel Class:3 star — Holiday Inn Nottingham 3*
Number of rooms: 128
Official Description (provided by the hotel):
The Holiday Inn Nottingham is a deluxe hotel located just one mile from Nottingham City Centre, on a quiet Marina location. The hotel is one of the finest and most sought after in Nottingham, its 128 Bedrooms, Conference Facilities, Meeting space and Eaton's Restaurant and Bar area are well renowned for Quality, Service and Value. Relax in the stylish yet informal atmosphere of our Eatons Brasserie and choose from our varied menu, serving modern British cooking along with reasonably priced quality wines. The hotel is a pleasant 15 minute stroll from the city, boasting a wealth of sporting activities, Trent Bridge Cricket, Nottingham Forest Football Club, Nottingham Race Course, Holme Pierrepont or the famous Nottingham Capital One Ice Arena home to Nottingham Panthers Ice Hockey Team. Famous for its shopping destination and home to Paul Smith, the legendary Sherwood Forest and Nottingham Castle. The evenings truly come alive with a range of Entertainment Venues that includes several Theatres including Theatre Royal, Royal Concert Hall, Dusk Till Dawn casinos and many Night Clubs to cater for all tastes. With over 115 complimentary parking spaces available on site, our aim is to exceed the expectations of Service, Value and Quality every time you stay. ... more   less 
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Also Known As:
Holiday Inn Nottingham Hotel Nottingham
Nottingham Holiday Inn

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