If this review were to be based on the staff alone, this hotel would certainly rate an A in my book: all the staff we met, at reception and in the dining room, were professional, friendly and helpful: when I mentioned that there were no croissants available at breakfast (a good buffet including freshly prepared hot food), a waiter immediately persuaded the kitchen to produce some.
We had booked a king room for an overnight stay, and the room was spacious and included a Nespresso machine and a fridge with complimentary soft drinks, but it was a little gloomy - not helped by the lighting. We also had trouble with the heating, and the room was chilly (though reception tried to help) and the heated towel rail in the bathroom (apparently the only heat source) wasn't adequate. Although the bathroom was spacious, the wash basin was small with an ill-fitting tap, the water was slow to drain, and there was no surround for a wash bag, etc., which was irritating.
The ear plugs provided were a nice touch, as there was a little noise from Saturday night revellers outside, but we didn't need them: the bed was huge and comfortable.
- Official Description (provided by the hotel):
- Nottingham’s newest 4 star boutique hotel, now open following an 18 month, multi-million pound refurbishment. Originally a Georgian townhouse dating from 1822, the Mercure Nottingham City Centre has been restored to its former glory, reclaiming its place as Nottingham’s finest hotel.Located in the heart of the fashionable Lace Market district, this chic property is perfectly placed only minutes from the Capital FM Arena, Old Market Square and Nottingham Castle. 76 individually designed bedrooms are completely unique, ranging from cute and cozy to grand and gorgeous. Every room is equipped with the latest amenities including ipod docking stations, interactive flat screen TV’s, air conditioning and free wifi.The hotel also boasts a stylish brasserie bar, spacious event rooms and a state of the art fitness centre to offer the best in guest comfort in a great city centre location. ... more less
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- Also Known As:
- Nottingham Comfort Inn
- Comfort Inn Nottingham