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“Absolutely Amazing from the minute we arrived, didn't want to leave”

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Crowne Plaza Hotel Nottingham
Ranked #23 of 50 Hotels in Nottingham
Doncaster, South Yorkshire
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Absolutely Amazing from the minute we arrived, didn't want to leave”
Reviewed 14 April 2014

We were so looking forward to our night's stay at the Crowne Plaza and was bowled over by everything from before we even arrived. I had booked this as a birthday treat for my husband and after reading reviews I emailed the hotel to request a room on a high floor and at the front of the hotel (due to noise from the club at the rear). The hotel emailed me back to confirm that they had reserved a room on the 6th floor at the front of the hotel, as requested.
We arrived at the hotel at 5pm and managed to park in the hotel car park straight outside the door to the hotel. As entering the hotel from the car park we were astounded at the wow ffactor that the hotel had. We ventured to reception to be instantly greeted by a professional gentleman to find we had been upgraded to a superior room (on the 6th floor) room 630. Room was huge, service from staff was professional at all times.
The bed was so comfortable and did not want to get out the next morning. Breakfast on a Sunday was served from 7.30am-11., WOW, I have never seen a breakfast as extensive as this. Everything was cooked to perfection and was even a chef cooking fresh eggs and omelettes to order. Coffee was a bit cold but requested another cup and was happy to see it was hot.
The bars and breakfast area are superb.
Cannot fault this hotel, was far superior to what I was expecting.
Well done to all Staff and management, excellent service all round. A night to remember!!!!
Thanks you so much

Room Tip: We asked for a high floor room at the front of the hotel and was not dissappointed
See more room tips
  • Stayed April 2014, travelled as a couple
    • Value
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    • Sleep Quality
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    • Service
Helpful?
1 Thank sambo071
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rm_cpnottingham, Manager at Crowne Plaza Hotel Nottingham, responded to this review, 16 April 2014
Dear Sambo071,

I can not thank you enough for your kind words regarding your recent stay. It was so pleasing to read your review and hear that the hard work and effort by all of our team really has paid off. Our goal is to make a difference through our service so our guests choose to come back and from your comments it is clear that the entire team did this.

Rest assured I will share your review with the team as I know they will also be very pleased.

Once again thank you and we look forward to welcoming you back

Kind regards
Natalia Dainty
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Traveller tips help you choose the right room.   Room tips (300)
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English first
Essex, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 14 April 2014

We stayed here for a Hen weekend and I have to say it was amazing. There were 14 of us staying, all in twin rooms. Bath robes were left on the bed for each guest. Comfy beds, plenty of space, tea/coffee making facilities, iron and ironing board, tv, air con, bottled water. The hotel staff were very welcoming and were always on hand if needed. Breakfast was great, so much choice and staff always checking we had enough teas/coffee, even the chef came out with a fresh batch of hash browns for our group. All the staff we came across were very professional and friendly. We also had booked in at the Spa, what a beautiful place. Everyone was very relaxed and the relaxtion room was fab! We all had different treatments and everyone was more than happy! From start to finish there were no faults at all and I will definately be back, as will the others! I would not hesitate to reccommend this hotel to anyone staying in Nottingham! Thank you Crowne Plaza for a fantastic stay!!!

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank JellyBean1012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rm_cpnottingham, Manager at Crowne Plaza Hotel Nottingham, responded to this review, 16 April 2014
Dear Jellybean1012,

Thank you so much for your recent review.

It was really great to read your comments as it sounds like you had a truly great stay, which is what we want for all of our guests.

Your feedback regarding our new Spa Urban Escape really pleased us as you were one of our first groups to use the facilities so we are so glad you had a great time.

Once again thank you and we hope to welcome you back soon.

Kind regards
Natalia dainty
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chesterfield, United Kingdom
Level Contributor
84 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
Reviewed 14 April 2014

I have not stayed at this hotel but have had the pleasure of eating and drinking there on several occasions over the years.
We had booked to see a show at The Royal Concert Hall, just around the corner from the hotel and decided to have a pre-show meal in the restaurant. There is a special Theatre Menu which is either a two course meal for £15 or a three course meal for £20. If you take up this offer then you get your car parking at The Crown Plaza free of charge for the evening or until the next morning if you so wish. There is also a two dine for £29.99 with a glass of wine included if you do not want the pre-theatre menu, but there is no free parking with this menu, although the food on offer was virtually the same as the other menu.
We opted for the three course menu and found each course absolutely delicious. The food was hot and beautifully presented and there was ample portions of everything. The waitress and all the staff were very friendly and pleasant and the meal was delivered without any delays at all. We would definitely eat there again prior to a show and although it may seem a tad on the expensive side it is well worth the money you pay, for the fine food and lovely surroundings in a four star hotel.

  • Stayed April 2014, travelled as a couple
    • Value
    • Service
Helpful?
Thank Sammie134
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rm_cpnottingham, Manager at Crowne Plaza Hotel Nottingham, responded to this review, 16 April 2014
Dear Sammie134,

Many thanks for your review regarding your recent dining experiences on our pre theatre deal. it was so pleasing to receive your feedback and I know that the team will be as pleased as I when I share your review with them.

Once again thank you and we hope to welcome you back soon.

Kind regards
Natalia Dainty
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Henley-on-Thames, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 13 April 2014

A very central location in a very quiet street minutes away from the hustle and bustle of Nottingham nightlife. I booked four rooms for a 'mature' Hen gathering. I was in a triple room (with sofa bed - thought I got the short straw) but found that the sofa bed had all been made up for our arrival - and was very comfortable! We stayed on the third floor - I usually like to stay at the top but you could not hear any noise from the room above. We had a sound nights sleep (no crashing of doors as you can find in some hotels). The girls loved the variety of the breakfast and we were able to have extra time afterwards with cups of tea to sit and chat as the atmosphere was very relaxed.
Highly recommended.

  • Stayed April 2014, travelled with friends
    • Value
    • Location
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Helpful?
Thank AmyJp1000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rm_cpnottingham, Manager at Crowne Plaza Hotel Nottingham, responded to this review, 14 April 2014
Dear AmyJp1000,

Many thanks for your recent review.

It was so pleasing to read that you had a thoroughly enjoyable stay and in particular enjoyed our breakfast experience. Rest assured I will pass your kind comments on to the team as they will really mean a lot to them.

Once again thank you and we hope to have the opportunity to welcome you back soon.

Kind regards
Natalia Dainty
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Accrington, United Kingdom
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 13 April 2014

I booked in originally Thursday -Sunday but circumstances required we needed to book in Wed-Sun. I had never previously stayed at this hotel before but had heard good things from others that had. There were a few hiccups with a new billing system however everything else was excellent.
We were greeted and checked in in a professional but very welcoming manner. The room itself was very pleasant and comfortable, with extra little touches that really do make a difference - the fridge and ability to order snacks/drinks which can be left chilled are also much appreciated.
The general amenities were extremely good. The beds were very comfortable and the room was spotless, whilst the lady that kept it so was a delight. In deed all the staff were I would mention especially the lovely lady that warmly greeted us to breakfast every morning and the fabulous lady with that made wonderful delicious cheese omelettes fresh for us each day. Such a great start to each day we stayed.
The bar and restraint were tastefully furnished and provided excellent choice although a little more choice for the vegetarian's amongst us wouldn't hurt, what was on offer was very tasty.
Can't say enough good things about this hotel based on this

  • Stayed October 2013, travelled with family
    • Value
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Helpful?
Thank Siobhan L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rm_cpnottingham, Manager at Crowne Plaza Hotel Nottingham, responded to this review, 14 April 2014
Dear pheonixchev,

Thank you so much for your recent review.

It was so pleasing ti read that you had a great stay with us and in particular your kind words regarding our team. Rest assured i will share your review with them as it really does make a difference to them when they received such compliments as yours.

Once again thank you so much and we look forward to welcoming you back in October

Kind regards
Natalia Dainty
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Staffs
Level Contributor
37 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 9 April 2014

I have stayed here on many occasions and as always this stay was excellent. We always stay on the 8th floor in a club room. The room on this visit was by far the largest we have had. Huge bed, 2 chairs with footstools, desk etc The bed was very comfortably but the pillows were, for me, awful. I found them to be really hard and had to discard them in the night. Of course this is a purely personal thing. One of the reasons we choose to stay on the 8th floor is the access to the club lounge. I have noticed on each visit we have made though, that the offerings are getting less and less. This may sway us in the future to look else where, as we do look forward to the extras available in the lounge. To have half a bottle of red wine and 1 bottle of white available, plus a selection of 3 different bottled lagers (neither of us drink lager) was rather disappointing. Especially as it has to cater for the whole floor. Having stayed at other Crowne Plaza's I know that there are more options available at other locations. Where have the lovely snacks and canopies gone??
All in all, we will book to stay again. We know a refurb is being done and maybe my club lounge comments will be looked into in time for the revisit. The location is excellent. We tend to go for a stroll the next morning into the town to find somewhere for breakfast as there is so much choice available to you.
Parking is £12 in the car park attached to the hotel. For the city centre I found this to be quite reasonable.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
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Helpful?
Thank LisaG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rm_cpnottingham, Manager at Crowne Plaza Hotel Nottingham, responded to this review, 10 April 2014
Dear LisaG,

Many thanks for your recent review. It was really good to read that you are one of our loyal regular guest to the hotel and yet again you enjoyed your stay.

Rest assured I will pick up your comments regarding club lounge and ensure that the standards in there as they should be.

Once again thank you and we hope to welcome you back

Kind regards
Natalia Dainty
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Stoke-on-Trent, United Kingdom
Level Contributor
152 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 113 helpful votes
Reviewed 6 April 2014

We stayed here for one night as we were watching a group at Rock City. It is perfectly located and easy to find. Parking is ample and £12 per overnight stay. Very friendly staff who were welcoming and helpful.

On arrival we were greeted by a friendly receptionist who provided relevant information about the breakfasts/pool (closed and using another hotels) and other info. The room was small on comparison to some we have stayed in, but as we only slept and showered here that was fine. The room had everything you needed from toiletries to earplugs. We did forget our toothbrush and these were provided with their compliments. Had bottled water, chocolate and tea/coffee facilities. We had a very pleasant, comfy sleep and did not need to use the earplugs.

The hotel is perfectly located for Rock CIty as it is just around the corner. It is also local to the town if you plan a days shopping.

We did have a drink and sandwich in the bar after the show and it was very peaceful, relaxing and the staff were very polite and efficient. We really liked the hotel and the ambiance.

We would thoroughly recommend this hotel and we would stay there again - in fact we have booked for October when we visit Rock City again.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sime_and_Jude
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rm_cpnottingham, Manager at Crowne Plaza Hotel Nottingham, responded to this review, 7 April 2014
Dear Sime_and_Jude,

Thank you so much for your recent review. It was so pleasing to read that you thoroughly enjoyed your stay and you would definitely recommend us in the future.

As always I will make sure that I pass on your kind comments regarding the team.

Once again thank you and we hope to welcome you back soon.


Kind regards
Natalia Dainty
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Crowne Plaza Hotel Nottingham

Property: Crowne Plaza Hotel Nottingham
Address: Wollaton Street, Nottingham NG1 5RH, England
Phone Number:
Region: United Kingdom > England > Nottinghamshire > Nottingham
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#12 Luxury Hotel in Nottingham
Price Range (Based on Average Rates): £
Hotel Class:4 star — Crowne Plaza Hotel Nottingham 4*
Number of rooms: 210
Official Description (provided by the hotel):
Crowne Plaza Nottingham is one of the most stylish hotels in the Midlands. In the City Centre nearby many Government offices, both Universities, the Queens Medical Centre and Casinos, Crowne Plaza Nottingham has air conditioning in every bedroom plus an indoor swimming pool.Close to East Midlands Airport and the city centre attractions and shops, we have 210 bedrooms including flat screen TV's, mini bars and laptop safes (in most rooms). In addition we have a choice of bar and dining options, a leisure club and our own 600-space car park with direct access into the hotel. As the East Midland's No1 Conference and Meeting venue we offer 17 excellent rooms from a Boardroom for 6 to a conference for 400 including your own dedicated conference partner, use of Workbase and the services of our own in-house technician with the latest audio visual equipment with wireless internet access. From ancient to modern, Nottingham is the home of Robin Hood and Paul Smith, combining history with style as the East Midland's premier shopping City. Our sporting heritage is unparalleled too with Trent Bridge cricket club, 2 football teams, The National Ice Arena, Nottingham Castle and the National Watersports Centre, only a few of the great places to visit in Nottingham including the renowned nightlife. In accordance with English law this hotel is now non-smoking throughout. ... more   less 
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Also Known As:
Nottingham Crowne Plaza

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