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“Hen night havoc”

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Park Inn by Radisson Nottingham
Ranked #30 of 49 Hotels in Nottingham
London
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Hen night havoc”
Reviewed 9 June 2014

We booked in for one night because we were attending a family party in the neighbourhood.

Arrived at 6pm to find we had been booked into a room (for £140) directly opposite the lift and over the main entrance. There was a party already going on in the next room and drunk and scantily clad women wandering the corridors. We asked to move and were given another room (the only one left in the hotel). Things settled down until the drunken rabble arrived back at 4am, shouting and screaming around the hotel corridors. If the hotel wants to be an 18-30 stag and hen night destination then it should say so. Or offer rooms to others with a health warning for £30 a night.

If you are normal like us, want a decent room at the weekend and expect to sleep well, avoid this hotel and go somewhere else.

  • Stayed June 2014, travelled with family
    • Value
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Helpful?
Thank Jono17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NottMgt, General Manager at Park Inn by Radisson Nottingham, responded to this review, 11 June 2014
Dear Guest,

Thank you for your review. It is unfortunate when situations like this arise. We value your feedback and appreciate that there are occasions upon which we need to work on controlling the noise levels from other guests.

I can assure you that the majority of noise related incidents are controlled. The client mix during the weekends is predominantly driven by Leisure Guests, and Stag & Hen groups are common throughout the weekend. During recent months, we have taken steps to ensure that the allocation of rooms are made to minimise any potential disturbances between our guests overall.

Clearly on this occasion, this has not been effective. We are continuing to look at all options available to us to reduce noise to manageable levels, however whilst I can assure you we will do our upmost to rectify problems within our control; there will always be the potential for unforeseen problems that can arise.

Once again, thank you for your valuable comments.
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Rating summary
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Traveller tips help you choose the right room.   Room tips (167)
Date | Rating
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English first
Exeter, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 7 June 2014

Bedrooms spotlessly clean. Reception staff pleasant. Obviously a commercial hotel, not really suitable for coach parties. Food was inadequate. Waitress staff appeared offhand. Things did greatly improve after our driver spoke to management, but this should not have been necessary.

Room Tip: Choose a higher floor overlooking the car park.
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  • Stayed March 2014, travelled with friends
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    • Location
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Helpful?
1 Thank ladyinred372
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NottMgt, General Manager at Park Inn by Radisson Nottingham, responded to this review, 11 June 2014
Dear Guest,

Thank you for sharing your experience with us. It is always a pleasure to receive positive comments for both our team, and for areas to improve our service levels further. Menu content, standards, and presentation have been redeveloped following feedback from fellow guests, which has been received positively with the majority of our Tour guests.

Whilst it should not be necessary to speak to the Management Team, I sincerely appreciate that you did as this has enabled us to respond in a timely manner and ensure improvements were made.


Kind Regards,
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UK
1 review
Reviewed 6 June 2014

I stayed here with a friend as we were visiting notts city centre, this hotel was perfect location wise, we even walked back from the centre! Room was nice and clean and comfortable, breakfast was nice too, plenty of choice.
All the staff were very pleasant especially the night guys when we returned quite late, they came to our room as we thought we had a problem with our TV but it was all working again, but they were very friendly considering it was the early hours. Would definitely stay here again, great value.

  • Stayed April 2014, travelled with friends
    • Value
    • Location
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Helpful?
Thank pinky2713
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NottMgt, General Manager at Park Inn by Radisson Nottingham, responded to this review, 11 June 2014
Dear Guest,

Thank you for your feedback, It is always a pleasure to receive positive comments, and these have been passed to the team.

We hope you will return to the hotel again in the near future, and we look forward to providing a warm welcome on your return.


Kind Regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London
Level 4 Contributor
20 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 28 May 2014

This was my second stay here and both occasions have been satisfactory, rooms are a reasonable size, clean and comfortable, free wifi and parking, walk in shower which I prefer, though may not suit all. Staff were friendly and helpful. It has a late checkout policy which is good news, though makes early check in difficult unless pre arranged. Reception will hold luggage until room available.
Location is approx. 20 minutes walk from town centre, there is a regular bus service with the stop close to the hotel. Taxis also an option.

Would I stay here again, yes, it suits my needs.

  • Stayed May 2014, travelled solo
    • Value
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Helpful?
Thank Westlarj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NottMgt, Manager at Park Inn by Radisson Nottingham, responded to this review, 2 June 2014
Dear Guest,

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read about the positive aspects of your stay. Should you ever return to Nottingham in the future, we would be delighted to welcome you back.


Kind Regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Birmingham, United Kingdom
Level 6 Contributor
105 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 27 May 2014

We usually stay at the Premier Inn in Nottingham but it was full so we gave this hotel a try. Whilst nothing about it wowed us, it was a very pleasant, clean and efficient hotel. We had no issues at all. There were several group bookings and the hotel is on a main road, which could have been noisy, but fair play, we weren't disturbed at all. Although the bedroom was a bit on the small and compact side, the bed and pillows were particularly comfortable and the breakfast spot on. I would definitely recommend.

Room Tip: Ask for a quiet room as there are a lot of group bookings.
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  • Stayed May 2014, travelled as a couple
    • Value
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Helpful?
Thank stewb50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NottMgt, Manager at Park Inn by Radisson Nottingham, responded to this review, 2 June 2014
Thank you so much for your review, and we are delighted that you have had very pleasant stay with us. Thank you also for recommending us. We do hope that you will visit again, and we look forward to welcoming you back.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level 3 Contributor
23 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 26 May 2014

Stayed two nights (fri/sat) in a family room with my teenage daughter. Daughter's bed was a camp bed with some slats missing. Sheets on beds had holes in (but were clean!) very little toilet roll in loo and only towels for 2 of us - not 3. Took several attempts to get staff to bring more. Nice small pool and steam room/sauna though my wife couldn't use changing room after swim as water was leaking through the roof and they had to shut it.

V popular with stag/hen parties which meant we got little sleep on the Saturday night though hotel did take £50 off the bill without prompting due to the noise. Breakfasts were good and staff were friendly. Probably fine to stay during week - hotel clearly set up for conference trade. But best avoided at weekends.

Room Tip: make sure you ask for a room well away from the lifts
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  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank teddscot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NottMgt, General Manager at Park Inn by Radisson Nottingham, responded to this review, 27 May 2014
Dear Guest,


Thank you for taking the time to share your review. I am disappointed to read of your experience, and I have contacted you privately to obtain further details of your stay.

Your observations have been brought to the attention of the departments concerned to prevent any re occurrence for future guests.


Kind Regards,
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Travellers are raving about these Nottingham hotels

Chelmsford, United Kingdom
1 review
Reviewed 23 May 2014

This hotel is nice but quite expensive for what you get. The rooms are clean but quite cramped and one of the rooms l booked had no kettle! We had dinner in the restaurant and the food was nice and the staff lovely but the choice was very limited and it was quite over priced.

  • Stayed May 2014, travelled on business
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    • Location
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Review collected in partnership with Park Inn by Radisson Hotels

Helpful?
Thank Michelle B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NottMgt, General Manager at Park Inn by Radisson Nottingham, responded to this review, 27 May 2014
Dear Guest,


Thank you for taking the time to share your experience. We are delighted to read yet again, that our staff have provided an excellent service to our guests, however your observations are welcome and these have been brought to the attention of the departments concerned.

We sincerely hope that you will choose to stay with us again, and we look forward to welcoming you back.


Kind Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Park Inn by Radisson Nottingham

Property: Park Inn by Radisson Nottingham
Address: Inn by Radisson Nottingham 296 Mansfield Road, Nottingham NG5 2BT, England
Phone Number:
Region: United Kingdom > England > Nottinghamshire > Nottingham
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #30 of 49 Hotels in Nottingham
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Park Inn by Radisson Nottingham 3.5*
Number of rooms: 172
Official Description (provided by the hotel):
Less than 3 kilometres from the city centre, this Nottingham hotel affords great proximity to the city’s sporting and cultural events. Tour the picturesque Chatsworth House estate, or trace the legendary Robin Hood with visits to Nottingham Castle and Sherwood Forest. All 172 stylish rooms feature great amenities such as Free High-speed Wireless Internet and complimentary tea and coffee. RBG Bar & Grill serves gourmet burgers and other delicious local favourites at the hotel. Nottingham guests can maintain the fitness at the on-site wellness centre, which includes a heated indoor pool, gym, and steam room. With 11 versatile rooms and event staff support, the event space at this Nottingham hotel is ideal for conferences, receptions and weddings. ... more   less 
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Also Known As:
Park Inn By Radisson Nottingham Hotel Nottingham
Nottingham Park Inn
Park Inn Nottingham

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