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“Awful, avoid!”

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Best Western Bestwood Lodge Hotel
Ranked #34 of 41 Hotels in Nottingham
Reviewed 15 April 2014 via mobile

In dire need of updating, rooms very dirty looking, we ate in the restaurant which also was very dated, and the food was nothing special, the chicken filling was akin to baby food, yuck :( the staff aren't very professional in my opinion either, the managers seem too busy to care about guests comments! Won't be using a big chain like Best Western again.

Stayed: March 2014, travelled as a couple
2  Thank Dizzy85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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297 - 303 of 508 reviews

Reviewed 10 April 2014

Pretty poor experience, arriving to find the keycards did not work in the locks. Tired room with a white toilet, brown wood seat, a grey sink & lime green bath. No remote for the TV & dirty carpets with wallpaper peeling off. The bed however wad comfortable & spacious. Staff are courteous & attentive. Shame the council own it.

  • Stayed: April 2014, travelled on business
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Review collected in partnership with Best Western GB
1  Thank Jon S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 April 2014

We attended a family wedding on the 4/4/14 & stayed over night. The wedding was wonderful & the staff couldn't do enough to help. The bedroom was basic but very clean & comfortable,check in time is from 2pm onwards & check out is 11am.

Breakfast is from 8-10 at the weekends.Their was a wide selection on offer & you could have as much as you liked. They are very accomidating and will do fried or poached eggs if requested.

Overall we had a lovey time & stay.

  • Stayed: April 2014, travelled with family
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1  Thank emma8356
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 April 2014

We stayed 2 nights to attend a family wedding at the hotel. The staff worked tirelessly to get function rooms ready. The breakfast was very good, buffet style, with lots of choice to cover most tastes. The wedding meal was good, roast beef dinner with all the trimmings, plenty of it!! We had room 15, twin, spacious, bedding clean, hot water flowing well. Having read some of the awful reviews on here, I was pleasantly surprised with the standard we had. Okay this is a period building with creaking floorboards and some of the communal areas eg staircases, landings would benefit from more cleaning, but I cannot fault the service we got from staff. I would recommend this hotel. The grounds are lovely, so quiet at night.

  • Stayed: March 2014, travelled with family
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1  Thank Christine B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 March 2014 via mobile

We arrived at bestwood lodge for a wedding on 29th march. The wedding was exceptional the food was great. Then in the morning when checking out that is when the problem occured. We was given a price minus 15% the price given was between £80-90 minus the discount but when we were given the bill the price was over £90 including discount. When I asked if this was right the receptionist said yes because the room rates change daily and depending when you booked what you got charged. To me that is not right so I wont be staying there again because you get conned into paying what they want to charge.

  • Stayed: March 2014
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1  Thank Christine S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 March 2014

The bedroom was dirty the windows didn't close properly so the room remained cold. There is a large gap under the door so you didn't need to use the main light in the room! The wallpaper is peeling and the curtain is nailed to the wall.
Now for the bathroom, the whole room was crap, I don't wholly blame the cleaner as it needs stripping out and starting again.
Next the food, unfortunately I booked a Christmas lunch on Christmas Day (2013) which was a buffet, I will say the meat especially the beef was cooked very well, the vegetables however were over cooked or as in the case of the roast potatoes they weren't roasted at all they were squidgey lumps. I thought this maybe a one off, but no when I stayed over and ordered a cooked breakfast, on its arrival I looked at it, and got a medal from my sister for even daring to try it. I was not the only one to leave their cooked breakfast there were to other tables to!ig
I don't now what a building inspector would say, but the main tower above the entrance has it's lightning conductor hanging off the roof and has been for quite a while, the one on the chapel is ok.

Please consider before you make booking.

Stayed: March 2014
4  Thank Jujogs F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 March 2014

From start to finish our wedding could not have been better, and aside from the guest list this was down to this venue and the friendly and professional staff, where nothing was too much trouble. The chapel and surroundings were idyllic, the attention to detail second to none, and everything so streamlined we were just able to relax and enjoy our special day. All our guests commented on our choice of venue, and despite some of the reviews we read on here, we couldn't fault it. Yes it's old and it's a little worn at the edges, but that adds to the character and the Staff and service more than made up for it. We stay all over the country for work and pleasure, and all you need to do is stay in some of the major cities in the UK before knocking this place for presentation and value for money. Thank you all so much at Bestwood Lodge.

Stayed: March 2014, travelled as a couple
1  Thank Debra N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Best Western Bestwood Lodge Hotel

Address: Bestwood Country Park, Nottingham NG5 8NE, England
Region: United Kingdom > England > Nottinghamshire > Nottingham
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service
Hotel Style:
Ranked #34 of 41 Hotels in Nottingham
Price Range: £58 - £93 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western Bestwood Lodge Hotel 3*
Number of rooms: 39
Reservation Options:
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Also Known As:
Best Western Bestwood Hotel Nottingham
Best Western Nottingham
Nottingham Best Western

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